BombBomb Pros and Cons

Been using BombBomb since 2013.

I've had the pleasure of speaking to the team too and what an awesome crew! Huge hearts, massive brains, and WOW do they innovate.

Here are the product specific things I most greatly appreciate:

- Being able to use a usb connected camera to film

- The Spinet feature allows me to copy frequently used email bits, footers, etc. and insert them easily.

- Email recipients being able to video reply

- Being able to schedule a video send date/time

- The ability to create automated video email drip series

Also, knowing that the BombBomb team is pushing so hard to innovate and better the product makes me feel confident in building SOP around their solution. Review collected by and hosted on G2.com.

Back in 2013, when I started with BombBomb, I had a few issues. Between 2013 and 2022, every hesitancy to lean into BombBomb has been destroyed, and it is now a daily use tool to connect with a friendly smile or stern message.. whichever is needed. Point is, when you need to communicate, the face can add compassion to a challenging message and brighten glad tidings. Video just makes it all better and BombBomb makes video easier. Dang... this was supposed to be my "dislike" box. What a fanboy ;) Review collected by and hosted on G2.com.

I have been using BombBomb since 2011 and recommend it to all my clients who want to use Video in their email and marketing strategies. It's crazy easy to use (from desktop or mobile device) and add the personal touch to emails that helps 'cut through the noise' of text only or text heavy emails - right to the inbox. In other apps, you have to link to video hosting websites, while you 'kinda' have to do that with BombBomb, it is much more seamless and transparent to the receipient. I can even embed the videos into my websites when needed. I also like that they keep innovating as user expectations grow in this area.

I love the customer support as well—they typically respond in 24 hours (or less) with a personalized tutorial or a short video response, so I can easily 'see' the information.

I have been using BombBomb weekly for over 13 years! Review collected by and hosted on G2.com.

The Email builder can sometimes be clunky when adding a lot of different content blocks. We use BombBomb as a weekly and monthly video newsletter, so many times, the emails can grow to be a bit longer, and manipulating some of these content blocks can get a bit cumbersome. Review collected by and hosted on G2.com.

The three best things about BombBomb are: 1. The automatic creation of a GIF that I can put in the related email makes my email open rates (sending to an individual not mass email) nearly 100%; 2. Glitches are minimal; 3. Onboarding, training, and continuing suggestions for video content are very helpful. Review collected by and hosted on G2.com.

The price is relatively steep. I stopped using BombBomb at one point to cut costs and came back, because I think it's worth the extra spend. Review collected by and hosted on G2.com.

I’ve been using BombBomb to connect with new and existing real estate clients, and it has transformed the way I do business. Recently, I sent a 15-second personalized thank you video to a new home buyer/seller prospect. The response was immediate—within minutes, I received a reply from a serious consumer who completed their transition with us just a few weeks later. This simple video provided an instant ROI, proving that BombBomb isn’t just a tool; it’s a game-changer for real estate professionals. If you’re looking to make meaningful connections and drive results, BombBomb is a must-have in your marketing arsenal. Review collected by and hosted on G2.com.

The technology required to send personal video via email has since become more commonplace and less expensive. Review collected by and hosted on G2.com.

I most like the ease of use and tracking. However, when I signed up the best part was the training and the best advice was not to worry about mistakes, etc so as to personalize it. The whole thing has been very succesful for me. Review collected by and hosted on G2.com.

Sometimes the integrations etc can be slow and but for the most part iI'm very pleased Review collected by and hosted on G2.com.

What we like best is the integration into Google Chrome - it makes it so easy to email a video to a client instead of typing a message. We always get positive feedback when we do a video. Review collected by and hosted on G2.com.

There really isn't anything we dislike about BombBomb Review collected by and hosted on G2.com.

I have been using Bomb Bomb for about 5 years and it is awesome! My clients love getting personalized video emails from me. Review collected by and hosted on G2.com.

It is so easy to ramble on in my videos. That is more of my problem, lol. My only complaint is I use Chrome while using Bomb Bomb. For a year or so whenever I open Chrome the BombBomb extension does not start with my browser. I have to refresh the browser each time. I don't know if it is a Crhome problem or the BombBomb extension but that is my only complaint. I just thought if another one. The screen record doesn't work right. It always needs to do a work-around so it will work. Review collected by and hosted on G2.com.

Love it. This is the Best Tool to get customer Engagement. - Top of the Class. Have been using this for over 8 years. More so in the last 5 yrs - probably around 3 - 5 times a day Review collected by and hosted on G2.com.

hate their done for you templates, (which you cant delete), I have built my own templates, now, and my default one is normally at the top of the list, but once you know how to put your own in - 100%

Would be better if the record screen to be higher up the screen, so when you look at yourself in the record, then you are not looking down the screen rather than what you should do is look at the camera Review collected by and hosted on G2.com.

BombBomb is fantastic in allowing me to distribute video to large numbers of people in an easy, professional, graphically pleasing format. The support team at BombBomb is always helpful and answers my questions or handle my issues quickly. Review collected by and hosted on G2.com.

If there are any downsides to BombBomb, I haven't found them yet. Review collected by and hosted on G2.com.

It works seamlessly! The platform is simple, smooth, and easy to navigate. I never had an issue with bugginess or glitches. The simple fact is this: if you want to send video messages, Bombbomb is the OG and standard that all other companies are compared to. I’m sure there are companies that have more bells-and-whistles, but I’d be hard pressed to believe the extras would really be utilized. More importantly though, the integrations into other platforms or software is abundant, and what’s more is the integrations are very well developed to work smoothly and seamlessly together. Plain and simple: it doesn’t just work, it works very well. Review collected by and hosted on G2.com.

Although they integrate with many platforms there are many they don’t. However, that may have nothing to do with Bombbomb, but with the other companies. Also, they seem slow at bringing out new features, but my thoughts are if they were faster or brought out more, then the application wouldn’t be as smooth and would likely have more bugs or glitches. Finally, I feel the price is sort of high, especially with the difference in tiers and what you get. Oh also, I like the old logo & branding better rather than the updated branding, but if they did it why I presume they did it, I completely understand. Review collected by and hosted on G2.com.