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BombBomb Reviews & Product Details - Page 3

BombBomb Overview

What is BombBomb?

Open more doors. 🤷‍♀️ Close more deals. 🤝 Collaborate quickly and easily. 👷🏽Async video communication gets higher email open rates and customer engagement than text-based messages. Record your screen, camera, or both. Share video email instantly inside your Gmail, Outlook or your CRM. See results with instant alerts and data dashboards. From the solopreneur to the enterprise, BombBomb invented the first video communication platform in 2006. Rated for ease of setup and ease of administration, BombBomb customers range from start-ups to global brands in retail, banking, construction, automotive, mortgage, and more. 💣 With BombBomb, sales yields higher replies and can win more deals. Marketing can use video messaging at scale, automating outreach using Salesforce, Outreach, and other top CRMs. Customer support using BombBomb can boost CSAT scores and increases first-touch resolutions. 📩 Use BombBomb inside your organization to collaborate, review documents, presentations, and designs. Create evergreen, reusable videos for training, onboarding, and social media. Reduce meetings and help people connect on a more personal level. ⛷️ BombBomb was founded in Colorado Springs, CO. Our support, sales, and engineering teams are U.S.-based.

BombBomb Details
Languages Supported
English
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Product Description

BombBomb is a video messaging service that allows you to record, send, and track personalized video emails within the applications you use every day.

How do you position yourself against your competitors?

BombBomb's plans include unlimited videos, unlimited video lengths, and unlimited uploads of your own videos. We also let you add your logo and customize your branding in most of our plans. BombBomb's long list of features include video libraries, advanced administrator controls, and patented embedding of BombBomb into CRMs like Salesforce, Outreach, and Zendesk.

BombBomb helps to create, share, and collaborate. But going a step further, BombBomb is designed for more complex use cases. Customers in regulated industries, like mortgage and banking, appreciate SOC II, Type 2 compliance features. Users in automotive sales, consulting, and sales like that it has call-to-action, auto-signatures, and auto-disclaimers. Marketing can automate video email campaigns at scale -- and all plans include video data, so you know how your videos are performing.

We invite you to explore BombBomb for video communication. BombBomb is built for business!


Seller Details
Seller
BombBomb
Year Founded
2006
HQ Location
Colorado Springs, CO
Twitter
@BombBomb
4,534 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
Description

BombBomb makes it easy to record, send, and track video messages. Connect with people on a human level. Share ideas, reduce meetings, and build better relationships. Put videos to work at scale by integrating BombBomb in your CRM or helpdesk. Founded in Colorado Springs, CO in
006, BombBomb serves 40,000 customers across 43 countries.


Tim G.
TG
Overview Provided by:
Founder & CEO

Recent BombBomb Reviews

Alia P.
AP
Alia P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Everyone should be using BombBomb"
I've been using BB for a few years now and I love it. It is so easy to use - pretty much plug-and-play - that it's hard to do it wrong. I don't us...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
"Customer service is non existent"
Video emails BUT THAT IS ALL YIU SHOULD EXPECT.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Once you learn it, it's a great platform for mass emails"
I really like how easy BombBomb makes it to manage my audience - from uploading lists to tracking stats.
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BombBomb Media

BombBomb Demo - Record high-quality videos quickly
No special software or equipment required. Record from the BombBomb Chrome Extension, Gmail, Desktop App, or Mobile App (iOS and Android). Hit save, and your video will be ready to send in seconds. (Record and upload videos up to 2 GB in size.)
BombBomb Demo - Share videos anywhere
Copy/paste your video link anywhere, send as an email, or use an email template.
BombBomb Demo - Track video engagement
Receive real-time alerts when your emails are open, videos are played, and links are clicked without leaving your inbox.
BombBomb Demo - See your team's video analytics
Schedule your emails to automatically be sent at any day and time.
BombBomb Demo - Scale your videos with Mass Sending
Add contacts, import CSV lists, and send video messages for up to 3500 contacts at a time.
BombBomb Demo - Your hub: The BombBomb in-app dashboard
Everything in one place. Record and send a video message, monitor your usage, access your contact database, build an email or landing page, set up a campaign, and view real-time engagement with your videos.
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Video Reviews

583 BombBomb Reviews

4.7 out of 5
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583 BombBomb Reviews
4.7 out of 5
583 BombBomb Reviews
4.7 out of 5

BombBomb Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BombBombQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BombBomb?

Thank you for your creative efforts in keeping me active with clients and social media accounts. You put together timely items for social media and add video to be used with that and also to customer and clients. Content is current and allows me to personalize to the public. Also that you for your video support for using the program. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Easier transfer ofthe data from my CRM to their CRM. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

Great with content to share from our industry to the consumer. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Steve, thanks for the positive feedback. Glad you're having good experiences on BombBomb.

Adam O.
AO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BombBomb?

Have just had a great customer service experience with Stephen LeBaron at BombBomb.com and now I get to leave a review! BombBomb.com is an amazing video email marketing platform that integrates with my Salesforce and I use a tonne! Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

I think their mobile app could get a bit more mobile focused. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

It allows me to make great connections with my customers and clients and wow them with my enthusiasm. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Thank you for recommending BombBomb.com as an amazing video email platform! We understand the importance of a mobile-focused app and will work on enhancing the mobile experience for our users. And, yes, Stephen is uber-professional! We value him!

Michael D.
MD
Licensed Mortgage Loan Originator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BombBomb?

I like that I can share weekly video updates on progress and milestones of current loan in system.

I also like that I can send personal videos to clients and friends on special days like birthdays, anniversaries, holidays, and anything else that's important or fun going on. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

That I have to send videos through bombbomb to get stats. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

Keeps me in front on my clients and I can do video tutorials. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Thank you for sharing what you like best about BombBomb! We're glad to hear that you find it useful for sending personal videos and staying connected with your clients. If you send videos outside of BombBomb, they may not be trackable. But if you send them from the platform, or you are using it with your CRM or helpdesk, it can track video stats.

Gabriela A.
GA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BombBomb?

I keep in contact with my entire database via Bombbom. We send a weekly e-newsletter that goes out with a new video.

The format and presentation of the email are great, and the video "moves" on people's screens for a few seconds, which makes it compelling for clicking.

It is easy to create contact groups and for tracking.

The costumer services is also great. They are fast to answer and they always send you a video on how to do it.

BB is also great for sending my monthly market update and pre-listing appointment videos.

They have lots of email templates. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

It is not so “obvious” and user-friendly initially, but if you watch the “how to” videos, you’ll figure it out eventually. For example, I never liked the margins in my newsletter, how close the text was to the edge, and I never could fix it. Until one day, I found a video that showed how to do it—the same for adding people’s name to the emails. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

It’s easy to communicate with my CRM where I craeted different contact lists, like for example, “past clients” and “Facebook/online leads”. This way I send the appropriate content for each group.

For example, seeing a video invitation for my past clients for our client's appreciation parties. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Thank you for your feedback! We're glad to hear that BombBomb has been beneficial for creating contact groups, tracking, and providing email templates. We understand your initial challenges and are continuously working to improve user-friendliness. We appreciate your patience and support.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BombBomb?

Easy to share video. I can send link or URL Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Easier editing. I would love to be able to do editing. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

Best communication Review collected by and hosted on G2.com.

Response from Sally Gates of BombBomb

We're thrilled to hear that BombBomb is making communication easier for you. You might like to check out this article on trimming and stitching that will help with editing capabilities: https://support.bombbomb.com/hc/en-us/articles/9561666355085-Trimming-and-stitching-your-videos

Tim G.
TG
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BombBomb?

Our marketing agency uses BombBomb internally like you would Loom. The difference is external communication. We use it for blast emails, such as new portfolio work, and you can use it inside Salesforce or Outlook. The other video email systems are very nice, they just don't do the heavy lifting like you would in sales and marketing. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

There is time needed to get it embedded and get people accustomed to using it. This is not just a screen recorder. To get the value, you have to spend the time with setup and encouraging people to use it. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

We're in a visual business. The creative work or the reports are what the clients needs to see. This reduces a lot of meetings and back and forth, plus you can use it in everyday marketing and social posts. We can invest in creating one really nice reel, post it in the library, and all the account people can use that same video, add a personal note in an email, and blast it out. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

It's great to hear how BombBomb is helping your visual business by reducing meetings and streamlining communication. Yes, because the system has more options for automation, auto-signatures, and so on, it can take some time to learn the ropes. Thanks for your patience, we hope it continues to pay off.

Dawn H.
DH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BombBomb?

I love how easy this platform is to use. It makes sending videos quick and simple! Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

I have too many ideas and not enough time to create the content I want to make. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

I am able to send large video content to my clients quickly and easily in a beautiful branded template without having to worry about compressing the video. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

Ah, the joys and pains of the creative spirit! Too many ideas, too little time. That said, we're thrilled to hear that you find BombBomb easy to use and that it's making video sending quick and simple for you!

LC
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
Incentivized Review
(Original )Information
What do you like best about BombBomb?

Very easy to use and also tracks open rate views. My clients enjoy the video and I have better open rate. I've had no issues with BombBomb system and when I had a few questions support staff was very helpful and knowledgeable. I highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

There is nothing that I do not like about Bomb Bomb. It's the easiest video app to use in BoomTown Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

Video communication with my real estate clients. Better open rates from clients. They get to know me better with their viewing of the videos Review collected by and hosted on G2.com.

Response from Rea Ross of BombBomb

LOVE hearing about a better open rate, Les. Thank you for taking the time to share your experience with others!

And in regards to the BoomTown! integration, we've got more great features coming your way. ;)

It's a privilege to have you as a part of our community!

Joseph H.
JH
Real Estate Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about BombBomb?

The best thing about Bombbomb is that you can shoot and send any kind of recording from an impromptu video to a professional presentation then share it with a client with minimal fuss. It is the most flexible app I have ever used on any ov my devices. The videos are clear and play smoothly for my clients. They are constantly asking me how I do it. Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Sometimes it can be temperamental on my phone. Sometimes I have to get back to the office to send a video from a virtual showing. It is rare but does happen. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

I am a Realtor and work in a military community so I have clients around the world. Using BombBomb for virtual showings is great but I can also go over Market Analysis, reveiwing offers, and negotiate deals with my clients and other agents. Review collected by and hosted on G2.com.

Response from Rea Ross of BombBomb

Hi Joseph! Thank you for taking the time to share your experience with others! The trust you build, and the anxiety you help alleviate through your real estate transactions are profound, especially for moving military families. They have enough on their plate!

We feel the pain of temperamental moments on the mobile app. If you see high data or a strong internet connection and still experience that issue, please don't hesitate to reach out to our care team through support@bombbomb.com.

It's a privilege to have you as a part of our community, Joseph!

Alec P. T.
AT
Financial Advisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about BombBomb?

This is a great way to get people to open emails, we love the engagement, Review collected by and hosted on G2.com.

What do you dislike about BombBomb?

Slight learning curve in the beginning with using and learning the templates and more advanced features. Review collected by and hosted on G2.com.

What problems is BombBomb solving and how is that benefiting you?

This is an effective way to communicate with clients and keep them current on market changes. Review collected by and hosted on G2.com.

Response from Tim Gilbert of BombBomb

We appreciate your review! It's great to hear that you find BombBomb to be a valuable tool for engaging with your clients through email. We understand that there can be a learning curve with using templates and advanced features, and we're committed to making the platform more intuitive. We're thrilled to hear that BombBomb is helping you effectively communicate with your clients and keep them up to date on market changes.