I like how BlackLine Financial Close Management brings structure and visibility to the entire close process. The automation of recurring tasks, centralized task management, and real-time tracking make it easier for teams to collaborate and complete the close efficiently. The audit trail and reporting capabilities are also valuable for maintaining accuracy, transparency, and control throughout the financial close cycle Review collected by and hosted on G2.com.

BlackLine Financial Close Management is a powerful solution, but the onboarding and configuration process could be improved to enable faster adoption for new customers. Additional customization options for dashboards and reporting would provide greater flexibility to support different business needs.

A key area for enhancement would be bringing stronger audit trail capabilities into Task Management to improve tracking, transparency, and governance. Providing a task mapping template for changes to Task Segment fields would also be highly valuable, as it would simplify configuration updates and make ongoing maintenance more efficient. Continued improvements in user experience, training resources, integrations, and administrative flexibility would further enhance the platform’s value for finance teams. Review collected by and hosted on G2.com.

The AR developments that we can integrate the customers/suppliers and create a smooth, streamlined payment process. Also, the Enterprise account option whereby you can consolidate all organisation-wide existing Blackline instances under one URL and manage your whole company as one. Review collected by and hosted on G2.com.

Help improved, key account manager was changed, and now, we are with Sam - wonderful guy! - and Heather - wonderful lady! - and we are all happy. Review collected by and hosted on G2.com.

Um........................................... Review collected by and hosted on G2.com.

Every time they run updates, they break the software for us. This time, when I load files, I receive "Not Acceptable" as the error. I believe it's due to their wonderful, amazing, job-killing AI updates that are breaking the current product. Review collected by and hosted on G2.com.

I like the visibility and structure BlackLine provides during month-end close. It makes it easier to track reconciliations and outstanding items, and gives the team better control and confidence over the close process Review collected by and hosted on G2.com.

The main challenge is that BlackLine can sometimes feel time-consuming when there are a large number of reconciliations or adjustments to review. Some processes still require manual follow-up and supporting documentation, and it can take time to navigate between different areas to get a complete picture Review collected by and hosted on G2.com.

I like that the layout of BlackLine Financial Close Management is simple, making it user-friendly. It stays up to date relatively quickly, which is helpful. The account grouping and ungrouping are relatively easy to manage. Setting up tasks is simple, and I appreciate that it's straightforward. I also like that I can run reports that are very customizable and exportable to Excel, which adds flexibility. Review collected by and hosted on G2.com.

There could be better connection to our Microsoft Dynamics accounting software because we currently get data in there manually, so that's not ideal. I wish we could toggle and add features, like turning off alerts for tasks with end dates or variance alerts, since we don't use that area much. Some of the matching setup is kind of tricky, and making changes for account groupings is a little tricky for someone not familiar with the normal process. Review collected by and hosted on G2.com.

I like BlackLine Financial Close Management the most because it's very structural and clear. It clearly indicates what I still need to do and what is already done, which gives me a clear picture of what I need to complete for the month-end close. This clear visibility helps me avoid missing any tasks and move my month-end close more efficiently. Review collected by and hosted on G2.com.

I think the things that don't work so well is that sometimes, if I have a task created in BlackLine, and I need to remove it, it's not something I can do on my end. I have to contact the admin to do that. So I guess it's some of the features. I don't have the availability to control myself, and I have to reach out to the admin and other people to help solve the problem. Review collected by and hosted on G2.com.

I like the real-time visibility BlackLine Financial Close Management provides into the close process. It clearly shows task status, dependencies, and risks across teams, which reduces manual follow-ups and last-minute issues. I appreciate the standardized workflows, clear ownership, and built-in audit trail that significantly improve accountability, efficiency, and audit readiness during month-end close. I also find that it integrates well with ERP for close activities and reconciliation. Review collected by and hosted on G2.com.

The initial setup and configuration can be complex and time-consuming, especially when dealing with several different entities. Some changes require admin support, and certain parts of the UI could be more intuitive, although you get used to them over time. Review collected by and hosted on G2.com.

I like BlackLine’s ability to centralize close activities, automate reconciliations, improve visibility, and strengthen controls. It reduces manual work, enhances accuracy, and helps teams collaborate efficiently throughout the financial close. Review collected by and hosted on G2.com.

I dislike that BlackLine can feel complex at first, requiring significant setup and user training. Some configurations take time, and performance may slow with very large datasets. Licensing and add-ons can also increase costs for smaller teams or simpler close processes. Review collected by and hosted on G2.com.

I like journal automation to reduce the amount of work on a monthly basis. Review collected by and hosted on G2.com.

At this point in time, I haven't come across anything that Blackline could improve. Review collected by and hosted on G2.com.

I use BlackLine Financial Close Management for month-end reconciliations. I like that transaction matching works well for one of our reconciliations, especially when dealing with high volumes of data. Customer service is always good, and having contacts that can advise me on upcoming projects and the level of support we require is invaluable. Review collected by and hosted on G2.com.

Our initial setup is antiquated and requires to be updated. Also, when a file loads in twice, we have to manually check the data. It would be good to have AI suggest where a file seems to be duplicated. The initial setup wasn't a future-proof solution. Review collected by and hosted on G2.com.