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134 BigTime Projector Reviews
Overall Review Sentiment for BigTime Projector
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My clients range from small (less than 10 resources) to mid-size (more than 200 resources) teams to schedule and manage. Active projects range from less than 10 to more than 8,000. Projector is designed for maximum flexibility, which makes it simple to adapt this software to the specific business environment I'm working in, without sacrificing any of the robust functionality. Review collected by and hosted on G2.com.
The initial Business Intelligence offering (Projector BI) had some issues. However, the team at Projector is in-process of transitioning to a more user-friendly BI connection to Power BI that promises to deliver real-time visibility into relevant data metrics. Review collected by and hosted on G2.com.
We evaluated several project management software solutions in detail before settling on Projector. It checked all the boxes for the major features we were looking for to better track and manage our projects. It was almost overlooked as it didn't have quite the visual polish as the other solutions we were evaluating (more on that below). However, it was the sales experience that kept us moving forward and the demos that convinced us of its power. Most of the first sales call with John was him making sure the solution fit our needs before even proceeding with arranging a demo, which was a very different approach from the other vendors. This great service continued throughout the sales process, demos, implementation, and ongoing support.
It did take quite some time to get our finance workflow up and running, but that was due to us having to update our own internal financial processes at the same time. Our senior financial person who was part of the implementation phase says of the experience, "You have been great Rick, and we really appreciate your help and dedication to get us up and running properly. Many items are very nuanced so your patience with our idiosyncrasies (and Canadian tax/multiple currency items) was very appreciated." Rick certainly knows his stuff and he was excellent to work with during our implementation phase. Support has been amazing, too, with prompt and thorough replies to questions. The company as a whole seems invested in providing high-quality customer support and wanting to contribute to the success of its customers.
I like that they're moving more and more features from the management portal to their web interface, as it shows they're continuously working to improve their services. The program itself is very deep and well thought out - so far it has been able to do everything we expected it to do (though we have much more to learn). Review collected by and hosted on G2.com.
Having a management portal and web interface can make it confusing sometimes to know where to go to change a setting. The portal itself looks very dated (and was why we almost overlooked Projector initially), but it works well and is easy enough to navigate once you get used to it. As mentioned, many features are moving to the web version though I expect some administrative functions will need to remain in the portal.
I wish the detailed task planning was available in the web interface to make it more accessible to team members and easier to edit (such as drag and drop). This is the main feature that currently lags behind the competition, in my opinion. However, the regular task management in the web interface works very well and we use it for managing less complex projects. Review collected by and hosted on G2.com.
- Can handle our various use cases as a startup PS firm
- Capabilities and functionality supports a growing firm
- Incredible staff across their organization
- Quick implementation (live in 8 weeks)
- Roadmap looks great Review collected by and hosted on G2.com.
Standard reporting capabilities can be improved. "Searches" are helpful and would be great if those were easier to run and save. Detailed Task Management in the web version would be helpful too. Review collected by and hosted on G2.com.
Support is very responsive, helpful and to the point Review collected by and hosted on G2.com.
Projector as a tool is quite complex. It takes quite a long time to learn how to use it on administrative level Review collected by and hosted on G2.com.
The recently updated web interface has really made my life much easier, with efficient ways of planning my team's schedules and comparing budget to actuals. Also, lots of options for diving into the data to gather insights about our business. Review collected by and hosted on G2.com.
Not all of the desktop functionality has been incorporated into the web version yet. Review collected by and hosted on G2.com.
I like the graphical representation of project status. Review collected by and hosted on G2.com.
I dislike that the invoice functionality is different on the web from the desktop. I also would like to be able to set end dates to task by resource and be able to just assign hours to a task. Review collected by and hosted on G2.com.
This is a platform that allows you through automation tools, schedule resources, manage, track time, expenses, invoice your work. It is ideal and easily suited to the needs of the company and its existing business systems. It also generates a constant flow in the work team and saves time, its interface is clean, attractive and organized, allowing navigation without problems and easy to use. Review collected by and hosted on G2.com.
We have had a good experience and significant results, in addition we have not presented problems or inconveniences, however they should improve the division between desktop and web environments that is sometimes uncomfortable. It does not mean that it is a bad platform, but if the user performance would be higher. Review collected by and hosted on G2.com.
