BigTime Projector Reviews & Product Details - Page 13

Capable and robust system with rich functionality. The developers clearly understand the professional service workflow. Support and account management from the developers is excellent, with quick response times and careful attention to detail. Training is also very good. The system takes a little while to get used to, and the back-end appears complex and a little clunky, but the workflow is well thought out and it is simple enough to use. There is a new web interface for timesheets and other user functions, and this is excellent. Review collected by and hosted on G2.com.

Transition to web interface has been very slow. The existing back end is very robust, but a little clunky. Vendor invoice functionality seems overly complex. Review collected by and hosted on G2.com.

Ability to customize the solution with UDF functionality. Review collected by and hosted on G2.com.

Lack of UDF history ability within the solution Review collected by and hosted on G2.com.

A comprehensive solution for managing all aspects of a Services operation that does not get in the way of getting business done. Great insights into resource utilization, project profitability, work pipeline and skills .

Very easy time sheeting and expense management Review collected by and hosted on G2.com.

Would like to see integration with Xero Accounting Review collected by and hosted on G2.com.

I have implemented Projector at multiple companies, replacing other PSA's. The main reasons I recommend it are the ease of use, intuitiveness and ability to manage the entire life cycle of complex projects, starting with integration with our CRM all the way through to revenue recognition and invoicing that integrates with our general ledger. Projector allows consultants the ability to easily enter their time and expenses, see their upcoming schedules and request time off. It allows project managers to manage project budgets, timelines and resource management, and it allows management to easily report on KPIs and metrics. Review collected by and hosted on G2.com.

Feedback from our consultants and sales reps who travel frequently suggest that the mobile app could improve. The company is very good at listening to feedback and in a lot of cases, making changes in the next release based on that feedback. Review collected by and hosted on G2.com.

The staff at Projector PSA probably the best I have ever worked with any company. Quick with resolutions and send you to the correct people the first time. Review collected by and hosted on G2.com.

At this moment, I do not find anything i dislike. Review collected by and hosted on G2.com.

They have made a very strong effort to make sure that the platform is migrated to all web based. I've been very pleased with the pace of their progress. (the platform was built with as PC only desktop management portal). The web based tools are user friendly and increasingly powerful for reporting and analytics. Review collected by and hosted on G2.com.

The mobile capabilities for expense tracking are only through a mobile browser based app and that workflow is not all that great. As a traveling sales person I'd much prefer a native app with really quick capture for photos of receipts and expense tracking. Works in a pinch, but not ideal. Review collected by and hosted on G2.com.

Good for tracking time worked/utilization rate for specific projects Review collected by and hosted on G2.com.

Creating new reports is not user intuitive Review collected by and hosted on G2.com.

Completeness of vision. Projector is a comprehensive solution for managing Professional service practices.

The performance dashboard and projector web solution are sophisticated and drive analysis and effective decision making. The invoice functionality is efficient and ensure that billable items are not missed.

Support organization is one of the best that I have encountered.

Overall best PSA tool on the market. Review collected by and hosted on G2.com.

All Functionality needs to be moved to a web based platform.

Some over engineering of process that requires compliance with Projectors version of best practice.

Resource scheduling / planning has limited flexibility for changes and has limited visualizations. Review collected by and hosted on G2.com.

Its ease of use from the perspective of a end user and its intuitiveness for tracking time sheets. Project management and account functionality is seamless. Review collected by and hosted on G2.com.

Projector is great. Not much softwares have the versatility and user friendly way in approaching PSA. Not much in particular. Review collected by and hosted on G2.com.

Projector knows the ins and outs of a professional services business. It was clear from the beginning that this company had developed a tool that can handle any situation in the consulting business. From billing to all the way to complex analytics, Projector provides value to our business. What we like best about Projector isike how the tool can evolve and handle the high growth of our business while continuing to evolve and add new features. Review collected by and hosted on G2.com.

Nothing particular. I would love to see what they come out with next. Review collected by and hosted on G2.com.