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Bigleaf Networks Reviews & Product Details - Page 3

Bigleaf Networks Overview

What is Bigleaf Networks?

Bigleaf is a hybrid wan internet connectivity solution designed to help organizations optimize their network performance and maintain reliable internet access. With a focus on simplifying the complexities often associated with internet connectivity, Bigleaf offers a range of services, including network optimization and 5G wireless solutions, tailored to meet the needs of IT professionals and their organizations. This solution empowers users to conduct business online with confidence, ensuring that connectivity issues do not hinder productivity. Targeted primarily at IT departments and organizations that rely heavily on internet-based applications, Bigleaf addresses common challenges such as circuit degradation and outages. By seamlessly integrating with existing firewalls, Internet Service Providers (ISPs), and various applications, Bigleaf provides a straightforward installation process that allows users to quickly benefit from its capabilities. Once implemented, the system operates autonomously, continuously monitoring and optimizing network performance without requiring constant oversight from IT staff. Key features of Bigleaf include its ability to preserve application performance even during adverse conditions, such as internet circuit failures. This is achieved through advanced traffic management techniques that prioritize critical applications, ensuring that essential business functions remain operational. Additionally, Bigleaf's solutions are designed to be user-friendly, allowing organizations to deploy them with minimal disruption to their daily operations. The integration with established infrastructure means that businesses can leverage their existing investments while enhancing their overall connectivity. The benefits of using Bigleaf extend beyond just maintaining internet access. By optimizing network performance, organizations can enhance user productivity and improve the overall experience for employees and customers alike. With a service footprint that spans North America, Bigleaf is well-positioned to support a diverse range of businesses, from small enterprises to larger corporations. The company's commitment to providing reliable and efficient internet connectivity solutions makes it a valuable partner for organizations looking to navigate the complexities of modern digital business environments.

Bigleaf Networks Details
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Product Description

Bigleaf Cloud-first SD-WAN manages traffic in real-time across multiple Internet connections to optimize cloud access and internet performance.

How do you position yourself against your competitors?

✅ Optimizes internet performance automatically: Bigleaf intelligently adapts in real time, ensuring business-critical applications stay online and optimized—even in the face of network congestion, latency, or circuit failures.

✅ Delivers seamless, uninterrupted connectivity: With intelligent failover and traffic steering, Bigleaf proactively routes internet traffic across wired and wireless circuits to prevent downtime, disruptions, and slow application performance.

✅ Deploys in minutes with no disruptions: Bigleaf requires no changes to ISPs, firewalls, or security policies and works seamlessly with existing network infrastructure—delivering immediate value without complexity.

✅ Provides real-time visibility and proactive insights: Bigleaf monitors network performance and utilization across all circuits, offering actionable insights that empower IT teams to identify and resolve issues before they impact users.


Seller Details
Company Website
Year Founded
2012
HQ Location
Tigard, US
Twitter
@BigleafNetworks
552 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Description

Bigleaf Networks is a technology company that specializes in delivering optimized internet connectivity solutions for businesses. Their services include dynamic bandwidth management and software-defined wide area networking (SD-WAN), which enhance the performance and reliability of cloud applications and internet access. Bigleaf's platform intelligently routes traffic based on real-time conditions, ensuring optimal performance for critical business applications. For more information, visit their website at [bigleaf.net](https://www.bigleaf.net).


Amy C.
AC
Overview Provided by:

Recent Bigleaf Networks Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Very good"
Serviceability is good for the customers
David C.
DC
David C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy, reliable and top notch support"
I love working wth Bigleaf networks. They're SDWAN solutions are easy to deploy, manage and monitor.
DG
Dave G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great service, Great product and the right price"
Service is what brings us back to Bigleaf Networks. The prices are good, the reliability of the product is great, the benefits are outstanding and...
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Bigleaf Networks Media

Bigleaf Networks Demo - Bigleaf Overview Diagram
Our new kind of networking platform was built from the ground up to provide resilient connectivity, instant adaptability, and actionable insight into your circuit performance so you can deliver the reliable internet connectivity your business needs.
Bigleaf Networks Demo - Dashboard Overview
Easily view your network risks, site conditions, and connection status in your customer dashboard.
Bigleaf Networks Demo - Traffic Optimization & QoS
With circuit monitoring and intelligent load balancing, Bigleaf checks every available circuit 10 times per second for capacity, packet loss, latency, and jitter and reroutes your traffic in real time.
Bigleaf Networks Demo - Network Performance Charts
See your network performance at a glance with our performance charts showing latency, throughput, capacity and alarm levels.
Play Bigleaf Networks Video
Play Bigleaf Networks Video
Play Bigleaf Networks Video
Play Bigleaf Networks Video

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73 Bigleaf Networks Reviews

4.8 out of 5
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73 Bigleaf Networks Reviews
4.8 out of 5
73 Bigleaf Networks Reviews
4.8 out of 5

Overall Review Sentiment for Bigleaf NetworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
GB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Bigleaf Networks?

Easy to change and add providers for a low-cost support fee.

We aren't in the business of maintaining equipment; I want someone outside my department responsible for the hardware and maintenance of the equipment.

Everyone thinks they need a huge bandwidth pipe, start low on what you believe is your usage, you can always upgrade.

BigLeaf does that quickly; everyone should get it. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

There really is not anything that I see wrong with Bigleaf. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

We have multiple internet connections in our office to support our locations. BigLeaf made it simple to implement two or more ISP providers, so we never lose connection for the users, and we don't have to update the firewalls with new ones connections if something fails. Review collected by and hosted on G2.com.

Response from Jamie Swartz of Bigleaf Networks

Thank you for your glowing review on G2, Greg! We are elated to hear that you are satisfied with our product and appreciate your trust in us.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

The hardware and technical support are top notch. You can have the routers pre-configured with your ISP info, so it's plug and play (other than updating the WAN on your firewall of course). Bigleaf monitors the devices and will send out a replacement if they detect problems. That being said, we've been using their service for years and have only had a few instances where a swap was needed. Also, any time I've had to call in, the wait time was practically non-existent, and the rep that answered was friendly and ready to assist. Would recommend. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It can be difficult to get a hold of their business team at times. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

An easy to implement SD-WAN solution that provides customers better uptime and traffic routing. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Thank you for taking the time to share your experience with Bigleaf Networks' SD-WAN solution. We are thrilled to hear that our hardware and technical support have met your expectations, delivering top-notch service and a seamless plug-and-play experience.

It's wonderful to know that our proactive monitoring and the reliability of our devices have contributed positively to your operations over the years. Your commendation of our responsive and helpful support team is especially appreciated, as we strive to provide exceptional customer service.

We understand your concern regarding the accessibility of our business team and apologize for any inconvenience this may have caused. We are continually working on improving our communication channels to ensure our team is readily available to assist with all your business needs.

We're delighted to learn that our SD-WAN solution has effectively enhanced uptime and traffic routing for your business, contributing to better overall performance. Your recommendation means a lot to us, and we're committed to maintaining the high standard of service you've come to expect.

If there's anything further we can do for you or any additional feedback you'd like to share, please don't hesitate to reach out. We value your input and are here to support you.

Best regards,

Tabby Worthington, Digital Marketing Manager

Kor B.
KB
Service Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Bigleaf Networks?

The best aspect of having a BigLeaf is the seemless transition between internet providers in real time. If is amazing how the BigLeaf is able to handle multiple ISPs and determine which connection is best for the given practice. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

There are honestly no dislikes I have to share regarding the BIgLeaf service. The biggest gripe I have is not deciding to get the service sooner. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

BigLeaf is making our life a whole lot easier by taking the worry of consistent high performance internet away from us. We are a MSSP that runs mostly via the cloud and having a solid internet connection is the most important thing to our business. The BigLeaf is able to aggregate, load balance, and perform QOS between multiple ISPs without us having to do anything. It just works.

The support is also top notch with most calls being answered immediately. Queries are usually resolved quickly and fully. I can say that BigLeaf's support is one of the best compared to what I usually encounter from vendor support. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Kor, thanks for the excellent 5-star review! We're pleased that Bigleaf Networks simplified your transition between internet providers. It's great to hear it we proved to be reliable for your cloud business and that our support was prompt and thorough. Happy to be of service!

DB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

The single greatest aspect of Bigleaf is its simple to use. The MSP portal makes reselling this to our end-users seamless. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

At this point, not much. It is a great product that delivers exactly what is promised. The only nitpick I would have is the lack of usable home tiers. There is only a handful that seem to match Cable/DSL type tiers, but no packages geared towards synchronous UL/DL speeds of FTTP users. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

The primary use case for us using Bigleaf is SDWAN services with single pane of glass networking. We use it to aggregate multiple WAN connections into a single stream. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Donovan, thanks for the outstanding five-star review! We're thrilled you've recognized Bigleaf Networks for its user-friendly and high-quality approach. We’re committed to supporting you and your business and are happy to hear that the MSP portal is helpful to you. We've taken note of your feedback about the lack of usable home tiers, especially for FTTP users. To better address this, we'd love the opportunity to chat with you directly. Please reach out to us at stories@bigleaf.net so we can set up a time to discuss how we can best serve your needs in this area. As always, we're committed to your success and appreciate your partnership.

Adolfo M.
AM
Company Owner and CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

My experience with Bigleaf has been outstanding. They seamlessly integrate exceptional customer support to expedite the onboarding process, an intuitive user interface, and a high-performing SD-WAN appliance. This trifecta has empowered us to provide clients within the 50-200 user range with a more dependable and remarkably accessible connectivity solution, all while harnessing the cost advantages of lower-priced internet services. It is a game changer. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

Alerts need further refinement. Backup circuit alerts can be unnecessarily noisy.

Applying alerts filters by circuit may be an interesting addition. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

Internet backup using fiber, cable and wireless. Review collected by and hosted on G2.com.

Response from Amy Chan of Bigleaf Networks

Thank you for your 5-star review Adolfo! We're happy to hear how we help you deliver dependable connectivity to your clients.

Also, thank you for your feedback on our alerts. I am passing this along to our development team, as they are consistently working on ways to improve the service and your experience with it. We're always looking to chat with partners like you to learn how we can improve. If you are interested in chatting more, please send us a note at stories@bigleaf.net and we'll connect!

Micah B.
MB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

We have used BigLeaf internally for our offices and externally for our clients for the last three years. Putting in BigLeaf device means the end to downtime and troublesom packet loss and latency. Applications will run smoother and your high value employees will be working instead of waiting. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It can be cost prohibtive to clients with higher bandwidth options but low user counts. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

Applications that are sensitivte to issues like latency and lag are cleared up and my team can get their work done. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Hello Micah,

Thank you for sharing your five-star experience with Bigleaf Networks over the past three years! We're thrilled to hear how our solutions have effectively eliminated downtime, packet loss, and latency issues for both your internal operations and your clients. It's rewarding to know that Bigleaf has been instrumental in ensuring your applications run smoothly and your high-value employees can work efficiently without interruption.

We appreciate your feedback regarding the cost concerns for certain clients. At Bigleaf, we continuously strive to deliver value and are committed to finding viable solutions for businesses of all sizes, balancing cost with the need for high-performance connectivity.

It's great to hear that our solutions have significantly reduced latency and lag for your sensitive applications, enhancing your team's productivity. Our goal is to provide seamless and reliable internet connectivity, especially for internet-dependent businesses, ensuring operational continuity and a superior user experience.

If there's anything we can assist with or any further input you'd like to share, please don't hesitate to reach out. Your insights help us improve and continue to serve businesses like yours with the connectivity solutions they deserve.

Best regards,

Tabby Worthington, Digital Marketing Manager

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

Bigleaf is pretty much the only product that allows us to still use firewalls we are familiar with and add SD Wan services. Similar to Peplink, except it "just works" and is super easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I think it would be great if we could host our own exit pop, some of their locations are a bit far away from our customers offices and it adds some latencty to RDP connections. Very nit picky, the rest of the product is great. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

Really good WAN failover while retaining public IP. Both of those are really important. It allows us to use the firewalls we use across all customers, and lets us add SD WAN right where we need it. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

We're thrilled by your 5-star feedback and to hear that Bigleaf stands out to you in the industry. It's great that our product integrates smoothly with your existing firewalls. We take your feedback seriously and have shared it with the product team. We welcome ongoing conversation; feel free to connect with us anytime at stories@bigleaf.net.

TD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

We could not service our patients because our phone service was having internet issues. With implementing Bigleaf, we are getting consistent internet service, so our patient's calls are not being missed. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I wouldn't say I like the cost of the service. However, it is better than before. I am still seeing interruptions in my service sometimes. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

Consistent internet for our VOIP phones so our patients calls are not being missed. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Thank you for sharing your experience with Bigleaf Networks, Teresa. We're glad to hear that implementing our service has helped you maintain consistent internet service for your VOIP phones, ensuring that your patients' calls are not missed. We have passed on the information about intermittent service interruptions to our team.

We also understand that cost is an important factor, and we appreciate your feedback. We've recently made some changes to our pricing options that may better suit your needs. If you have any questions or would like to discuss these options further, please reach out to us at stories@bigleaf.net or schedule time with your channel manager. We're here to assist you!

Perley D.
PD
vCIO Chief Security Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

Very easy, almost no configuration to deploy. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It would be helpful to be able to set the SLA for applications on our own. Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

Improve business continuity by utilizing multiple isp connections. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Hello Perley,

We're delighted to hear about your positive experience with the ease of deployment and usage of our SD-WAN solution at Bigleaf Networks. It’s fantastic to know that our focus on simplicity and minimal configuration aligns well with your needs, making the setup process hassle-free.

We appreciate your valuable feedback regarding the customization of SLAs for applications. Understanding that every business has unique requirements, your suggestion is indeed insightful. We are constantly working on enhancing our features and user autonomy, and your input plays a crucial role in this process.

It's great to hear that Bigleaf is contributing to improving your business continuity by leveraging multiple ISP connections. Our goal is always to ensure operational continuity and optimize internet performance, especially for businesses that depend heavily on internet connectivity.

Thank you for taking the time to review our services and for your constructive feedback. We are committed to continual improvement and are here to support you in any way we can. Please feel free to reach out if you have any more suggestions or need assistance.

Warm regards,

Tabby Worthington, Digital Marketing Manager

JH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bigleaf Networks?

Single Public facing IP, Easy Setup, Easy to change ISP Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

nothign so far, so I'll just keep typing Review collected by and hosted on G2.com.

What problems is Bigleaf Networks solving and how is that benefiting you?

Primary ISP, random packet loss/downtimes Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Hello Jim,

Thanks for sharing your positive feedback on Bigleaf Networks! We're delighted to hear that our single public-facing IP, straightforward setup, and ease of ISP changes have made a significant difference for your business.

It's great to know that you haven't encountered any issues so far. We're committed to ensuring that your experience remains seamless and efficient.

We understand how critical it is to address random packet loss and downtimes, and it's wonderful to hear that our solutions are effectively solving these problems for you. If there's ever anything you need or further thoughts you'd like to share, we're here and eager to help.

Best regards,

Tabby Worthington, Digital Marketing Manager