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Big Tickets Reviews & Product Details

Verified User in International Affairs
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Big Tickets?

Love the intuitive nature of the software. It's easy to use and the fees are on a par with other services. Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

I wish silent auction software was also available from Big tickets so that I don't have to use two systems at my event. Review collected by and hosted on G2.com.

Recommendations to others considering Big Tickets:

Love their team helping at check-in on the night. Gives you such confidence. Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

Love having the QR codes for our attendees Review collected by and hosted on G2.com.

Big Tickets Overview

What is Big Tickets?

An easy to use, yet powerful platform to manage, execute, and grow your events. Our event ticketing software provides a complete platform, with features focused on marketing, cash flow, and analytics. We’ve worked tirelessly to develop one solution for all events. Today, Big Tickets is the platform of choice for thousands of organizations including Luke Bryan Farm Tour, SweetWater Brewing Co., and Big Green Egg.

Big Tickets Details
Languages Supported
English
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Product Description

Big Tickets is a platform that allows event organizers to handle all aspects of their event ticketing and promotion. Events of any size have access to real-time reporting, automated social marketing, analytics, dedicated support, and our free scanning app.


Seller Details
Year Founded
2003
HQ Location
Decatur, GA
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®

William A.
WA
Overview Provided by:
VP of Operations at Big Tickets

Recent Big Tickets Reviews

Steve B.
SB
Steve B.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Macon Beer Fest - Pints for Prostates Event was a Huge Success Because of Xorbia"
The Macon Beer Fest - Pints for Prostates event a huge success because of Xorbia. We saved a considerable amount of money on ticketing for our even...
omkar h.
OH
omkar h.Mid-Market (51-1000 emp.)
4.5 out of 5
"Big Ticket review"
It is very easy to use, user interface is easy to use. It has many usefull features which is very usefull.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great platform for any level event"
The user interface makes it simple from start to finish. Whether you are just building the event to looking at post-event data as you plan for the ...
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Big Tickets Media

Big Tickets Demo - Reserved Seating
Easily set up reserved seating for events and venues of all sizes.
Big Tickets Demo - Attendee Statistics
See where your attendees are coming from with demographic information by age, gender, and new vs returning.
Big Tickets Demo - Eventpro App for Mobile Devices.
Track sales in real-time, check-ins, and key event information from our iOS and Android apps.
Big Tickets Demo - Cart Abandonment Tracking
See total visits, mobile vs web, and tracking your conversions.
Big Tickets Demo - Eventpro App for Tablets.
All your event data at your fingertips with our Eventpro app.
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Have you used Big Tickets before?
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6 out of 7 Total Reviews for Big Tickets

4.9 out of 5
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6 out of 7 Total Reviews for Big Tickets
4.9 out of 5
6 out of 7 Total Reviews for Big Tickets
4.9 out of 5
G2 reviews are authentic and verified.
omkar h.
OH
Senior Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Big Tickets?

It is very easy to use, user interface is easy to use. It has many usefull features which is very usefull. Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

Due to many features size has increased, loading take lot of time. Good internet connection is required Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

We can participate in the event from our home country through their website. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Big Tickets?

The user interface makes it simple from start to finish. Whether you are just building the event to looking at post-event data as you plan for the next one. Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

Data was a little difficult to analyze at first but it becomes easier as the platform became more familiar. Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

It allows smaller events to get the proper data to expand attendance and audience year after year. Review collected by and hosted on G2.com.

Steve B.
SB
Owner and Creative Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Big Tickets?

The Macon Beer Fest - Pints for Prostates event a huge success because of Xorbia. We saved a considerable amount of money on ticketing for our event. We had access to our funds quicker. We were able to watch our ticket sales closely, make our own promo codes when needed for promotion and the data that was generated was immeasurable when it came to our marketing. Best part - no contracts, great staff and super easy to use. Cheers Xorbia! Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

I can honestly say that there is nothing that I dislike about Xorbia. Review collected by and hosted on G2.com.

Recommendations to others considering Big Tickets:

Try it...you'll love it. Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

We wanted to trim the costs of offering tickets to our attendees which we did, and we wanted to be able to have all the data about our ticket sales at our finger tips. Review collected by and hosted on G2.com.

Michael I.
MI
Resource Development Manager
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Big Tickets?

The team at Xorbia was very responsive to our questions and helped us as first-time users navigate their system with ease. Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

There was one issue with the event start time on a small number of tickets, but the issue was resolved within minutes of being discovered. Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

Xorbia helped us to maximize our ticket revenue while minimizing the amount of staff time required to manage the process. Review collected by and hosted on G2.com.

Matt M.
MM
Chief Problem Solver
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Big Tickets?

Xorbia's platform is easy to use and their customer service is phenomenal. They really do work with you to make sure you have what you need and understand the flow of events. Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

They do currently lack some integrations like with MailChimp. Although I know they're continually working to add things like that. Review collected by and hosted on G2.com.

Recommendations to others considering Big Tickets:

If you are looking for a local company in Atlanta to work with to sell your events and get some organic exposure I think Xorbia is a better option in a lot of case than other providers. Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

We needed a platform to sell our tickets through and they fit the bill! On top of that the level of customer service they provide is really great. You never feel like you're alone trying to make something work. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Big Tickets?

I cannot being to describe how glad I am that our event www.roswellbeerfestival.com has switched to Xorbia from eventbrite. The platform is very flexible and advanced, and the customer support is ridiculously strong. Review collected by and hosted on G2.com.

What do you dislike about Big Tickets?

Nothing at all. If I had to find something to complain about, it would be that the GUI still needs some slight polish, at least maybe for non-technical users. That said, it works perfect for our needs. Review collected by and hosted on G2.com.

What problems is Big Tickets solving and how is that benefiting you?

Ticket Management Review collected by and hosted on G2.com.