Bettermode Features
What are the features of Bettermode?
Community Building
- Social Network Integration
- Contacts Sync
- Email Integration
Customer Analytics
- Customer Intelligence
- Customer Engagement
- Downloadable Reports
- ROI
Community Management
- Qualitative Solutions
- All-in-one Dashboard
Account Options
- Social Login
Q&A Tools
- Tags
- Commenting System
- Notifications
Community Analytics
- ROI
- Customer Engagement
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Bettermode Categories on G2
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User Interface Design
WYSIWYG Editor | Provides the ability to drag-and-drop elements into the application to customize interface. | Not enough data | |
Customized Branding | Provides tools for inserting brand logos, colors, quotes, and other proprietary content. | Not enough data | |
App Templates | Provides base-level application templates to build atop and customize for specifc users and actions. | Not enough data | |
Workflow Management | Allows the creation ofpage sequences, forms, and libraries for users navigating the application. | Not enough data |
Data Control
Data Migration | Lets users add data from existing sources when creating the initial application or changing data sources. | Not enough data | |
Data Synchronization | Continuously updates data as users or external data sources are edited. | Not enough data | |
Data Security | Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data. | Not enough data | |
Data Migration | Lets users add data from existing sources when creating the initial application or changing data sources. | Not enough data | |
Data Synchronization | Continuously updates data as users or external data sources are edited. | Not enough data | |
Data Security | Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data. | Not enough data |
Publishing
Application Deployment | Releases the application for access on desktop or mobile devices. | Not enough data | |
Platform Compatibility | Lets users build cross-platform applications or provide specific templates for different device types. | Not enough data | |
Lifecycle Management | Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation. | Not enough data |
Community Building
Social Network Integration | Based on 31 Bettermode reviews. Provides tools for content distribution across multiple social networks. | 90% (Based on 31 reviews) | |
Contacts Sync | Uploads contacts directly into the company database and assists with managing contacts. 28 reviewers of Bettermode have provided feedback on this feature. | 80% (Based on 28 reviews) | |
Email Integration | Seamlessly integrates email with company databases (mail merge). This feature was mentioned in 15 Bettermode reviews. | 70% (Based on 15 reviews) | |
Social Network Integration | Based on 12 Bettermode reviews. Provides tools for content distribution across multiple social networks. | 88% (Based on 12 reviews) | |
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. 13 reviewers of Bettermode have provided feedback on this feature. | 85% (Based on 13 reviews) | |
Advanced Portal Features | Tools that help enhance community portals, such as reminders, engagement tools, and analytics. This feature was mentioned in 13 Bettermode reviews. | 78% (Based on 13 reviews) |
Community Improvement
Gamification | Based on 13 Bettermode reviews. Helps engage users with gamification such as point systems, rewards, engagement meters, etc. | 72% (Based on 13 reviews) | |
Survey Customization | Based on 13 Bettermode reviews. Allows for unique, brand-specific survey creation and management. | 59% (Based on 13 reviews) | |
Branching/Skip Logic | Helps create more intelligent surveys based on users actions and answers. 12 reviewers of Bettermode have provided feedback on this feature. | 67% (Based on 12 reviews) | |
Multilingual Surveys | As reported in 12 Bettermode reviews. Allows for creation of surveys in different languages and advanced survey translation. | 71% (Based on 12 reviews) |
Customer Analytics
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. This feature was mentioned in 28 Bettermode reviews. | 81% (Based on 28 reviews) | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. 39 reviewers of Bettermode have provided feedback on this feature. | 90% (Based on 39 reviews) | |
Downloadable Reports | As reported in 36 Bettermode reviews. Provides functionality to dowload reports in multiple formats. | 75% (Based on 36 reviews) | |
ROI | As reported in 26 Bettermode reviews. Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | 79% (Based on 26 reviews) |
Community Management
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 37 Bettermode reviews. | 85% (Based on 37 reviews) | |
All-in-one Dashboard | As reported in 37 Bettermode reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users. | 86% (Based on 37 reviews) | |
All-in-one Dashboard | Based on 13 Bettermode reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users. | 81% (Based on 13 reviews) |
Account Options
Single Sign-On (SSO) | Based on 10 Bettermode reviews. Allows users to sign in using a single sign-on (SSO) login in. | 87% (Based on 10 reviews) | |
Social Login | As reported in 14 Bettermode reviews. Allows users to log in using account information for a socia media account. | 88% (Based on 14 reviews) | |
Reputation System | Has a built-in reputation system that indicates a given user's previous post history and the validity of their previous posts. This feature was mentioned in 12 Bettermode reviews. | 85% (Based on 12 reviews) | |
Topic Subscription | Based on 13 Bettermode reviews. Allows users to subscibe to specific topic areas. | 91% (Based on 13 reviews) | |
Bookmarking | Allows users to bookmark specific questions or answers for reference. This feature was mentioned in 10 Bettermode reviews. | 88% (Based on 10 reviews) | |
History | Records a user's viewing and posting history. This feature was mentioned in 14 Bettermode reviews. | 90% (Based on 14 reviews) |
Q&A Tools
Tags | As reported in 16 Bettermode reviews. Allows posts to be tagged by subject area, team, etc. | 88% (Based on 16 reviews) | |
Commenting System | As reported in 16 Bettermode reviews. Provides a more complex commenting system that allow users to comment on both questions and answers. | 93% (Based on 16 reviews) | |
Notifications | Based on 17 Bettermode reviews. Offers notifications when new posts have been made in a tag a user is subscribed to or when someone has answered their question. | 87% (Based on 17 reviews) | |
Voting | Based on 13 Bettermode reviews. Allows users to up- or downvote questions and answers. | 81% (Based on 13 reviews) | |
Integrations | Based on 13 Bettermode reviews. Integrates with other popular software in a business's stack. | 87% (Based on 13 reviews) | |
Knowledge Integrations | Integrates with other knowledge repositories in the business to help users find answers to their questions | Not enough data | |
Embedding | Allows the Q&A platform to be embedded onto an external website, usually for customer service purposes | Not enough data | |
Formatting | Gives users advanced formatting options when posting questions and answers, such as a content editor, media uploads, mentions, and embeddable third-party content | Not enough data | |
Analytics | Tracks key metrics related to content and members | Not enough data |
Functionality
App complexity | Allows users to create complex applications with rich features. | Not enough data | |
App Variety | Allows users to create a wide variety of application types. | Not enough data | |
Customized Branding | Provides tools for inserting brand logos, colors, quotes, and other proprietary content. | Not enough data | |
Application Templates | Provides base-level application templates to build atop and customize for specifc users and actions. | Not enough data |
Community Analytics
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. 13 reviewers of Bettermode have provided feedback on this feature. | 86% (Based on 13 reviews) | |
ROI | As reported in 14 Bettermode reviews. Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | 71% (Based on 14 reviews) | |
Downloadable Reports | Based on 14 Bettermode reviews. Provides functionality to dowload reports in multiple formats. | 65% (Based on 14 reviews) | |
Customer Engagement | Based on 14 Bettermode reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | 79% (Based on 14 reviews) |
