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Better Stack

By Better Stack

4.8 out of 5 stars

How would you rate your experience with Better Stack?

Better Stack Reviews & Product Details

Pricing

Pricing provided by Better Stack.

Free plan

$0.00

Better Stack Media

Better Stack Demo - Uptime
Incident details
Better Stack Demo - Uptime
Get a screenshot of the error
Better Stack Demo - Uptime
Status page
Better Stack Demo - Telemetry
Live tail
Better Stack Demo - Telemetry
Collaborative dashboards
Better Stack Demo - Telemetry
Tracing
Live tail
Play Better Stack Video
Live tail
Introduction to dashboards
Play Better Stack Video
Introduction to dashboards
Incident updates and maintenance
Play Better Stack Video
Incident updates and maintenance
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Better Stack Reviews (310)

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Reviews

Better Stack Reviews (310)

View 1 Video Reviews
4.8
310 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Better Stack, highlighting how quickly they can set up monitoring and receive alerts. The platform's generous free tier and effective integration capabilities enhance its appeal, making it a reliable choice for both startups and established teams. However, some users note that advanced features can be limited in the free plan.

Pros & Cons

Generated from real user reviews
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Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Good Product, with a Generous Free tier"
What do you like best about Better Stack?

The best thing is the free tier, you can just test out their product for as long as you want and then decide if you want the extra features behind the paywall or not.

The UI and the feeling of using the product is just, phhhhhh and even the public Status Page is just too good to be given out for free.

The integrations are what i want and i think that's good enough.

The Product is just so easy to use and just get it set up. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The only downside are the features behind the paywall, I understand that you need to earn so not really a downside. Review collected by and hosted on G2.com.

Ashish P.
AP
Full Stack Developer
Small-Business (50 or fewer emp.)
"A Game-Changer for Monitoring and Incident Management!"
What do you like best about Better Stack?

As someone working in a fast-paced startup environment, Better Stack has been a lifesaver. Setting up uptime monitoring and incident alerts was incredibly simple, and I was able to get everything running within minutes. The dashboards are clean and visually appealing, making it easy to track performance at a glance. One time, we had a critical issue at midnight, and thanks to Better Stack's instant Slack notifications, we resolved it in under 10 minutes. Its integrations with tools we already use made adoption seamless, and it genuinely feels like a tool built for teams that value speed and reliability. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

While I love using Better Stack, I do feel the pricing could be more startup-friendly. For smaller teams like ours, a more affordable tier would make it even better. Also, while the core features are intuitive, I struggled a bit when trying to dig into the advanced logging features—it would have been nice to have more examples or tutorials for those scenarios. Review collected by and hosted on G2.com.

Santi U.
SU
SysOps
Mid-Market (51-1000 emp.)
"Great free tier, actually thinking of upgrading"
What do you like best about Better Stack?

The free tier offers 10 heartbeats/monitors which fit my usecase infraestructure like a glove.

- Fast notifications when a heartbeat or monitor fails.

- Likable weekly monitors.

- The capability to export a report to present to our customers to ensure our SLAs.

- The amount of ways you can send alerts. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

- I'd like to test the other ways to send alerts for free to see if they do what I need them to do in order to upgrade my suscription.

- I'd LOVE to be able to change the email subject to something my email filter already detects. Review collected by and hosted on G2.com.

Vivek M.
VM
Senior Engineer
Mid-Market (51-1000 emp.)
"Love the product, best one for logging errors"
What do you like best about Better Stack?

The UI is sleek and modern and supports all the filters I need for looking at the logs. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

We should select all the sources by default in live tail. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Vivek! I’m sharing your feedback with the rest of the team. When it comes to the log analysis, feel free to reach out to us at hello@betterstack.com – we’re always eager to help you!

Tristan P.
TP
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Does one thing and does it well."
What do you like best about Better Stack?

I love how easy it is to setup a new monitor. The cloning feature is great and makes it quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

While the free plan is pretty generous with the number of monitors and how often it checks for uptime, I could always use more monitors checking more often. Review collected by and hosted on G2.com.

LS
Group IT Manager
Mid-Market (51-1000 emp.)
"Simply the best"
What do you like best about Better Stack?

BetterStack is extremely user friendly and I got my monitors and logs setup within an hour of signing up. The feature set, even on the lower pricing tiers is very good. I have had to contact customer support a couple of times with account related queries and everything was sorted within a couple of hours.

We use this on a daily basis and it helps keep our system running smoothly. Their SSL certificate monitor, in particular, has also assisted with the security of our websites Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not a lot, everything is very customisable Review collected by and hosted on G2.com.

Rodrigo V.
RV
Software Developer FullStack
Small-Business (50 or fewer emp.)
"A lot to have in very short time."
What do you like best about Better Stack?

Its a base but never basic service that all system must have. It at leas three very useful tools to monitor your productive system: Logging, Alert Incidents and Monitor Stats. It may have others services but the config is so easy that takes a very short time to integrate. Android APP is very limited but has a cool link to login quickly in Better Stack to handle the alert. Interesting use of email to login (no password). Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The logtail is a little laggie and some improvement at rendering the site can be improved. Review collected by and hosted on G2.com.

Thomas P.
TP
Founder
Small-Business (50 or fewer emp.)
"Does the job and pleasant to use"
What do you like best about Better Stack?

Nice to have monitors and heartbeats in the same place as my logs. Structured logging support is useful. Interface is nice and clean. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing much yet, I think I'd prefer slightly higher contrast colour scheme options for the logs. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you, Thomas! If you’d like to share more details about your color preferences, feel free to reach out at hello@betterstack.com – we’d love to hear your ideas!

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Very good uptime SaaS"
What do you like best about Better Stack?

I really enjoy using Better Stack—it’s easy to set up, offers excellent customer support, and I use it regularly. It comes packed with features, and their API is incredibly simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

So far, I haven’t identified any weaknesses. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Thank you!

Michal J.
MJ
IT expert
Small-Business (50 or fewer emp.)
"Simple and reliable"
What do you like best about Better Stack?

We use Better Stack for simple uptime monitoring within the free Basic plan yet and we are completely satisfied. We switched to Better Stack from another service which recently cancelled its free plan and we were pleasantly surprised at how simple the setup of the Better Stack was and how intuitive the user interface is. It's a pity we didn't find out about this service sooner.:-) Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

We haven't encountered any problems on the Better Stack side so far. We still have to solve the occasional blocking of monitoring, but this is more a problem of our webhost, not Better Stack. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Better Stack.

Free plan

$0.00

Enterprise

Contact Us

Pay as you go

Starting at $29.00
1 Responder
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Better Stack Features
Baseline
Alerting
Multi-Site Monitoring
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
Dashboards and Visualizations
Alerts and Notifications
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Better Stack