Base Features
Top Rated Base Alternatives
(70)
4.2 out of 5
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Community Building
Social Network Integration | Provides tools for content distribution across multiple social networks. | Not enough data | |
Contacts Sync | Uploads contacts directly into the company database and assists with managing contacts. | Not enough data | |
Email Integration | Seamlessly integrates email with company databases (mail merge). | Not enough data | |
Social Network Integration | Provides tools for content distribution across multiple social networks. | Not enough data | |
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | Not enough data | |
Advanced Portal Features | Tools that help enhance community portals, such as reminders, engagement tools, and analytics. | Not enough data |
Community Improvement
Gamification | Helps engage users with gamification such as point systems, rewards, engagement meters, etc. | Not enough data | |
Survey Customization | Allows for unique, brand-specific survey creation and management. | Not enough data | |
Branching/Skip Logic | Helps create more intelligent surveys based on users actions and answers. | Not enough data | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation. | Not enough data |
Customer Analytics
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | Not enough data | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | Not enough data | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. | Not enough data | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | Not enough data |
Community Management
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | Not enough data | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. | Not enough data | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. | Not enough data |
Visual UGC
Campaign Customization | Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc. | Not enough data | |
Widget | Allows users to display a UGC gallery on their website | Not enough data | |
Media Library | Gives users a central place to store and manage UGC through folders, tags, etc. | Not enough data |
Integrations
Social Media | Integrates with social media platforms to collect customer posts that mention or display a particular brand | Not enough data | |
Content Creation | Integrates with content creation tools to allow users to edit and customize content | Not enough data | |
Marketing Automation | Integrates with marketing automation software to feed content into existing marketing workflows | Not enough data | |
Rights Management | Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content | Not enough data |
Support
Onboarding | Provides personalized onboarding sessions to help brands get started | Not enough data | |
24/7 Client Support | Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video | Not enough data |
Performance
UGC Analytics | Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments | Not enough data | |
Lazy-Loading | Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance | Not enough data |
Community Analytics
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | Not enough data | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | Not enough data | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. | Not enough data | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | Not enough data |
