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17 Barracuda Incident Response Reviews
Overall Review Sentiment for Barracuda Incident Response
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It is difficult to view each incident that is created, sure searching for similar messages is extremely helpful but I've found that creating automated workflows is extremely helpful in this process. A few months ago we started receiving a lot of campaigns with falsified MFA requests, notices about email's expiring that required users to re-register etc. Having the amount of hits broken down per workflow allowed us to identify how to better educate our users in preventative training rather than reactionary training to a potential incident. Review collected by and hosted on G2.com.
I would say the tagging when remediating an incident, there isn't a previous tag list that I can quickly utilize. I've resorted to logging various tags I use in a OneNote and manually copy pasting into this field. Review collected by and hosted on G2.com.
I love the ability to search for similar messages, especially if an email has been incorrectly delivered I can see all affected users for my record and then take the appropriate action. The support team for this product always does a great job when I have an issue on following up and making sure my needs have been met. Review collected by and hosted on G2.com.
I wish we could configure our domains in the message log instead of alphabetized to a custom order, quality of life item is all. Review collected by and hosted on G2.com.
After Barracuda's Email Gateway Defense and Impersonation Protection, Incident Response is a critical addition to you Cybersecurity tier of protection. It is with this that you can remediate (pull email out of mailboxes), investigate (see where it went, did anyone interact with it) and follow-up. An incredible tool! Review collected by and hosted on G2.com.
Barracuda is awesome. There is not much to dislike! Review collected by and hosted on G2.com.
What I really like is the rapid threat removal functionality in those unfortunate situations where a malicious email does slip through and reaches users inboxes we can quickly delete it before any damage is done this helps us contain the scope of the incident and prevent it from spreading further across the organization Review collected by and hosted on G2.com.
I dislike the way i can not contact their customer service easily on their platform is a little frustrating Review collected by and hosted on G2.com.
This is an easy platform to get around in and loads of settings to customize what you need to do. The protection suite has definately saved us from end users with that notion to click-and-see! Review collected by and hosted on G2.com.
Probably the only downside I've ran into is the email log search could use more options for word/phrase searches in different fields. Review collected by and hosted on G2.com.
Barracuda does a great job using A.I initiatives to protect our organization from harmful emails and blocking garbage mail. Review collected by and hosted on G2.com.
Limited options to select from the message log dashboard. Review collected by and hosted on G2.com.
I love the way it manages the sensitive information. I feel that my information is secure and nobody but me can use it. Review collected by and hosted on G2.com.
That you need to create an specific account to read the messages. Review collected by and hosted on G2.com.
It is simple to identify and eliminate malicious email using this tool.It automates investigation and remediation of malicious emails.It has an intuitive and user-friendly interface. Review collected by and hosted on G2.com.
I haven't experienced anything that is awful with this tool as it meets all my needs. Review collected by and hosted on G2.com.
Good solution for managing cybersecurity incidents, with user friendly interface and very easy to implement, maintain and use. This solution is a tool for continuous incident management and easily integrates into the Barracuda ecosystem. Review collected by and hosted on G2.com.
It does not cover all cyber attack vectors, which leads to an increase in cyber security risks, which also leads to the need to fill gaps with other solutions and incur additional costs. Review collected by and hosted on G2.com.
