Barracuda Email Gateway Defense Reviews & Product Details

The customer support is always quick to respond, easy and friendly to work with. If there is something you can't find in the documentation or are having trouble with, they can answer your questions and help get it taken care of. I also really like the digest reports are customizable and can allow users subject only view of blocked/quarantined messages. Review collected by and hosted on G2.com.

It is difficult to understand the priority or order of operations on different rulesets. It could be more beginner friendly in terms of where certain settings are buried or searchable for specific settings. The product seems geared towards Office 365 users so if you are not on Office 365 your use case may be slightly more limited. If you don't wait several seconds for the page to fully load it will wipe out your search but there is no way to time this loading (no progress bar and it doesn't stop you from typing) Review collected by and hosted on G2.com.

It's nice not to get a lot of NSFW emails coming through. The thing I like most about using Barracuda Email Protection is that when my email server goes down, it queues up email we've received and can do so for 72 hours. The other thing I really like is that I can re-release emails if something happened during the transmission from Barracuda to our on-prem email server. Review collected by and hosted on G2.com.

Every once in a while we go through a period of getting a ton of spam emails until the system catches up with their scanning. In those times I have to spend a lot of time marking things as incorrectly delivered. Review collected by and hosted on G2.com.

I love the ability to search for similar messages, especially if an email has been incorrectly delivered I can see all affected users for my record and then take the appropriate action. The support team for this product always does a great job when I have an issue on following up and making sure my needs have been met. Review collected by and hosted on G2.com.

I wish we could configure our domains in the message log instead of alphabetized to a custom order, quality of life item is all. Review collected by and hosted on G2.com.

Easy to use with less knowledge and time to maintain. Also usefull for sending phinshing mails for awareness. Very easy to implement and the customer support Review collected by and hosted on G2.com.

At the moment nothing is found that will be a dislike Review collected by and hosted on G2.com.

This is an easy platform to get around in and loads of settings to customize what you need to do. The protection suite has definately saved us from end users with that notion to click-and-see! Review collected by and hosted on G2.com.

Probably the only downside I've ran into is the email log search could use more options for word/phrase searches in different fields. Review collected by and hosted on G2.com.

Spam filtering is top notch, and easily managed by tech savy and non-tech savy users Review collected by and hosted on G2.com.

I wish the retention of the barracuda email gateway defense was longer than 30 days. We aren't expecting this to be a backup solution on its own, but longer retention would definately help us. Review collected by and hosted on G2.com.

It allows users to gain access to our system without jeopardizing the safety of our files & servers. Review collected by and hosted on G2.com.

The only thing I would say is not the software but the users. I give lessons after lessons, and they still end up with a problem. That is only because they don't have to do it all the time as i do. Review collected by and hosted on G2.com.

Barracuda does a great job using A.I initiatives to protect our organization from harmful emails and blocking garbage mail. Review collected by and hosted on G2.com.

Limited options to select from the message log dashboard. Review collected by and hosted on G2.com.

Provides a lot of features that are needed at the email gateway, reasonably priced, easy to setup and integrate with Office365 etc. Review collected by and hosted on G2.com.

Aging interface needs updating, some features in relation to user management are difficult and cannot be done in bulk. Review collected by and hosted on G2.com.

easy to confirutation and policy creation, implentation and intgration, graphic interface is very user friendly. Review collected by and hosted on G2.com.

Administrator can view all emails from admin panel that is against user privecy. Review collected by and hosted on G2.com.