Absolutely NOTHING at all. If anything I will caution everyone against it. Review collected by and hosted on G2.com.
Their starter pack offer where a new business takes no risk with the credit return guarantee is not available if purchased from the app.
My experience was a purchase from the app of $63.99 gave me only 20 credits, whereas the starter pack offer offered 70 credits for just ₹2150 aprox. I was sent emails about which went into my spam.
Now my 20 credits resulted in 4 leads, none of which lead to a purchase. When I contacted the customer care about the un informed purchase I made they were completely unwilling to make any allowances. No return of credits or refund, but tried selling the starter pack to me yet again.
To put this in perspective, me as a customer already made my 1st purchase for almost ₹3400 and received only a little over 1/4th the product (70 credits vs 20 credits) and with no return credit guarantee.
I am completely appalled at the lack of integrity a company can show in robbing new customers off their hard earned money even though they had every opportunity to change the outcome for the client. A simple partial refund and extra credit could have resulted in actual business for me and them.
Disgruntled, dissatisfied and disillusioned Bark customer. Review collected by and hosted on G2.com.
Hi Sujatha,
We're sorry to hear you have had a negative experience using the platform and we will pass on all your feedback internally.
We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack. In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased.
Professionals just need to ensure that they've used all the credits in the pack, and it's been 3 days since they purchased their last lead.
Credit packs which are purchased via the app are alternative and often smaller pack options for our professionals to purchase if they wish, and do not state they are Get Hired Guarantee eligible. Please do email team@bark.com directly if you have any questions about payments made via the app, and we can explain this in greater detail at your request.
Kind regards,
The Bark Team




