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Bark.com Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

37 months

Bark.com Integrations

(2)
Integration information sourced from real user reviews.

Bark.com Media

Bark.com Demo - Bark.com Homepage
Many customers begin their request here
Bark.com Demo - Personal Trainer Page
Where customers would start finding a professional - in this case a personal trainer
Bark.com Demo - Customer Questions
Examples of the questions we might ask a customer, in this case for Personal Training.
Bark.com Demo - Join Bark as a professional
Start here to register as a Bark.com professional for free. See the leads in your area in seconds.
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Bark.com Reviews (331)

Reviews

Bark.com Reviews (331)

1.6
331 reviews

Review Summary

Generated using AI from real user reviews
Users frequently praise the platform for its ease of use and the volume of leads it generates, which helps streamline their marketing efforts. Many appreciate the quick response time and the ability to connect with potential clients, although a significant number express frustration over the quality of leads, often citing issues with unresponsive contacts and fake listings.

Pros & Cons

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SG
Small-Business (50 or fewer emp.)
"Very Unethical Practices"
What do you like best about Bark.com?

Absolutely NOTHING at all. If anything I will caution everyone against it. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Their starter pack offer where a new business takes no risk with the credit return guarantee is not available if purchased from the app.

My experience was a purchase from the app of $63.99 gave me only 20 credits, whereas the starter pack offer offered 70 credits for just ₹2150 aprox. I was sent emails about which went into my spam.

Now my 20 credits resulted in 4 leads, none of which lead to a purchase. When I contacted the customer care about the un informed purchase I made they were completely unwilling to make any allowances. No return of credits or refund, but tried selling the starter pack to me yet again.

To put this in perspective, me as a customer already made my 1st purchase for almost ₹3400 and received only a little over 1/4th the product (70 credits vs 20 credits) and with no return credit guarantee.

I am completely appalled at the lack of integrity a company can show in robbing new customers off their hard earned money even though they had every opportunity to change the outcome for the client. A simple partial refund and extra credit could have resulted in actual business for me and them.

Disgruntled, dissatisfied and disillusioned Bark customer. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Sujatha,

We're sorry to hear you have had a negative experience using the platform and we will pass on all your feedback internally.

We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack. In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased.

Professionals just need to ensure that they've used all the credits in the pack, and it's been 3 days since they purchased their last lead.

Credit packs which are purchased via the app are alternative and often smaller pack options for our professionals to purchase if they wish, and do not state they are Get Hired Guarantee eligible. Please do email team@bark.com directly if you have any questions about payments made via the app, and we can explain this in greater detail at your request.

Kind regards,

The Bark Team

Brian F.
BF
A/V Technician
Small-Business (50 or fewer emp.)
"No Real Leads"
What do you like best about Bark.com?

Unfortunately for Bark, there is nothing i like about it. Even customer support wasnt good, they seemed hesitant on refunding me credits with the 'Get Hired Guaranteed' policy they have. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

I believe this is a scam company and by reading other reviews on this site, seems like other people feel the same way. Wish i read them before purchasing credits.

I would see multiple leads that have the exact same project details. It feels like they create their own leads and recycle these project details. I mean if youre running a scam company, at least dont make it obvious?

These leads NEVER respond to call, text or email, and if they respond its either a wrong number, they didnt even post an ad on Bark they were browsing, or they already had the job done months ago. This is frustrating because I am wasting time on doing this crap with Bark when I can go out myself generate more leads.

How are they actually veriying phone numbers when there is no voicemail attached to some of these? AND most of the voicemails are full too.

There was one instance where I went to call a client, they never responded and there was no voicemail. It was a weird area code as well (Not from anywhere where im from), so i decided to invesitage it and the number comes from ANOTHER DAMN COUNTRY.

This is honestly outrageous and I advise people to stay away from this company with a 100ft pole. They are not to be trusted, and not to be viewed as a legit company.

All these good reviews seem to be them creating it because its always short and brief and then their response to them is a Novel vs the response unsatisfied people get...hint, its not a novel and its the same recycled lines.

Unhappy, will never use this platform again, and will advise anyone to stay away from it!!!! Save your time, money and SANITY!!!! Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Brian,

We're very sorry to hear you have had a negative experience using the Bark.com platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Returns Policy which covers any contact details which are not working, or any requests with incorrect information. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. If for example you have purchased a lead with an incorrect number for a different location, we would of course investigate that for you, in-line with our Credit Return Policy.

Moreover, if you contact our 24/7 Customer Experience team, we can provide further detail on the system in place, used to verify a customer's phone number.

Bark does not manufacture illegitimate leads as this would completely defeat our business objective, which is to provide quality opportunities for our professionals to get hired.

We would be happy to help you make the most of our platform and achieve conversion with us like many others! Please contact us today via email at team@bark.com.

Kind regards,

The Bark Team

Marabelle B.
MB
Certified Life Relationship Coach
Consulting
Small-Business (50 or fewer emp.)
"Waste of money"
What do you like best about Bark.com?

Nothing at all. I thought this would be helpful in acquiring clients who were looking for life coaches, instead nothing happened. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Where do I begin? The leads I received, I don't believe are real. There are so many people desperate for life coaching that no one responds to your requests?

It does not make any sense at all.

I was on Bark for a few days when I got an email for a discounted rate of $90, so I decided okay, how much can that hurt me? Nothing but a loss of $90 plus about 10 credits left - clearly not enough for anyone requesting services.

Also, what is the deal with people asking to spend a higher credit amount when not one coach with common sense would respond if they knew the person was being absolutely serious? So are we made to believe the person asking you to spend 17 credits as opposed to the one asking for 10 credits is more serious about their journey?

It is clear this is where the run around begins when Bark keeps asking you to spend more money on credits towards leads that are fictitious and who knows where the emails are going.

Of course, they don't want to refund the $90 I spent, claiming they don't return funds. Funny because the offer is if you spend money and don't gain any clients, they return your money.

Every now and then, I will get away from having to spend money on BS sites or other retail businesses selling shady products, but it's also clear I didn't do enough research upon spending the $90 which I plan on refuting with my credit card company. Once the money is returned, I will ask them to delete my account, as I don't even see a choice to delete your account and no reason to continue to keep a profile on there, when there’s no one who’s really signed up looking for help. Reminds me of another site (initials AM), which no longer exist who did the same exact thing.

It saddens me when someone has a great idea but decides it's easier to rip people off then actually being a viable business to business in helping others succeed.

When it comes to any site, especially business to business, please do extensive research. It is clear Bark tries to hide these sites on a search engine with other fictitious sites offering, “valued reviews” when they are also just as fake as the leads they offer.

If you are a business owner and found this site, lucky you. Take it from everyone who has offered their own experience, DO NOT use Bark under any circumstances. Save your money and find other means through advertising. Yes, it’s expensive but probably well worth the money.

Best of luck to all! Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi there,

We're very sorry to hear that you haven't had a positive experience using our platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

All of our pricing is set based on the monetary value of the job as well as the heat of the lead. We are not a commission based system and therefore do not take a cut of any money you earn or repeat business you win. Our role is to provide professionals with the opportunity to convert more business. We are a cheaper alternative for smaller businesses than using PPC, Google AdWords and other forms of online marketing. As such our prices are carefully configured to take all these factors into account.

Please get in contact at team@bark.com should you require any more information or help making the most of the platform.

Kind regards,

The Bark Team

Dragos O.
DO
Artist
Small-Business (50 or fewer emp.)
"Insulting SCAM at best"
What do you like best about Bark.com?

Nothing to like here. It is a platform full of lies and deceit. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

This is an outrageous scam on both the client and the proffessional side. They sent me a free "high-quality" lead, which after contacting told me they placed the advert over a year ago and they keep getting unsolicited quotes since then.

I have never signed up, Bark.com took my details from my Google Business profile and is pawning my business as a legit listed freelancer on their platform.

Since I replyed, I get inuandated with "lead" emails once every 2 minutes, and theyr representatives keep getting in touch with me about "satisfaction guaranteed" promotional packages. They charge £30/lead!!! only to then discover that the leads are never replying as they are as real as the sky is green!

I have no doubt that all theyr 5-star "reviews" are self-generated.

I am honestly shocked they got away with this scam for so long.

Do yourself a favour, and take the £300!!! they ask you for the introductory package alone, which will only give you 10 of their "high-quality" DEAD leads, and spend that on Google advertising.

Honestly, a trully disgusting practice.

And forget about the "satisfaction guarantee", after reading other people's experience, you will NEVER get your money back. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Dragos,

We're sorry to hear you have had a negative experience using Bark.com.

We reach out to new businesses when we receive requests for certain sectors or in certain locations that we may not have many professionals to currently fulfil. We offer a first lead for free for our service, however if the business is not interested, they can always click the unsubscribe button at any time to stop emails being received. Our marketing team finds email addresses for businesses from their websites, and this is information that is in the public domain.

If you chose to respond to the customers, you will have created an account on the platform, however if you want this account deleted at any stage, you can always request this via email at team@bark.com, or via our 24/7 customer experience team who will assist over the phone.

All of our pricing is set based on the monetary value of the job as well as the heat of the lead. We are not a commission based system and therefore do not take a cut of any money you earn or repeat business you win. Our role is to provide professionals with the opportunity to convert more business. We are a cheaper alternative for smaller businesses than using PPC, Google AdWords and other forms of online marketing. As such our prices are carefully configured to take all these factors into account.

We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack. In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, 3 days after the professional has used up all the credits, if they have still not been hired, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased. This is specified as a credit return, not a monetary refund.

We would be happy to help you make the most of our platform and achieve conversion with us - alternatively, if you would like to close your account, please email us at team@bark.com.

Kind regards,

The Bark Team

Jheymili M.
JM
Small-Business (50 or fewer emp.)
"Please don’t be mislead"
What do you like best about Bark.com?

Nothing , very misleading, only good thing is the customer service being 24/7 Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Unfortunately as a starting business and hearing a lot about this and the details online that we were guaranteed job through bark , we bough credit and got in contact with clients , about 4 was people looking for work rather than services which was credit wasted , and all the people we got in contact with , never replied or even being the first to respond to the add they would say they no longer needed service. Total scam don’t fall for it , it was money thrown in the bin because we didn’t get 1 successful lead out of about 20 contacted.

We’ve called , emailed and WhatsApp messaged but nothing . Stay away from this is you care about your money as it is all fake advertisement

Also they advertised a discount of £70 something but ended up charging over £90 Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi there,

We're sorry to hear you have had a negative experience using Bark.com.

We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.

We're sorry to hear you have purchased some leads, which may have misunderstood Bark.com to be a recruitment site - if you email team@bark.com directly with further information, we can look into this for you. Furthermore, we have a Credit Return Policy which covers any contact details which are not working.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

TG
Small-Business (50 or fewer emp.)
"The leads provided didn't even request my service, were disconnected or couldn't be reached."
What do you like best about Bark.com?

Bark.com is a waste of money and has no value in supplying leads. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

I bought a lead pack for $96 to try Bark.com. I purchased 9 leads with my credits. Of the 9 leads, 2 of the "verified" numbers were disconnected, 2 never answered the phone, and 5 had zero idea about why I was calling and said they had never inquired about the service I provide. When I contacted the company they offered me extra credits to satisfy their "guarantee". The only guarantee I got is that their leads are crappy. When I complained on FB they blocked me. Don't waste your money. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Todd,

We're very sorry to hear that you haven't had a positive experience using our platform.

We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.

We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

LR
Small-Business (50 or fewer emp.)
"License-Insured NJ HIC, and Bark.com is not legit!"
What do you like best about Bark.com?

They are polite.

They will take your money and promise good referrals, but nohting will come from the exchange because Bark.com does not vet their Referrals! Bark.com does not communicate to any their referrals or verify the identity of any of their Referrals, so the referrals do not list their full name or their full contact information.. When I did contact #10- of the Referrals, #8- Referrals never picked up or return a call-text or email... The two Referrals that I did speak with, neither had any concept of the cost or proceedure to do a Garage Convertion! I explained the pros & cons and cost and schedule, but neither could afford the project! Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Bark.com has no guarantee of Servicess or any kind of money back exchange!

Honestly, for contractors and handyman, Bark.com are Skam Artists! Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi there,

We're very sorry to hear that you haven't had a positive experience using our platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack. In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased.

Professionals just need to ensure that they've used all the credits in the pack, and it's been 3 days since they purchased their last lead.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

Adam S.
AS
Small-Business (50 or fewer emp.)
"Unjust Account Suspension and Disheartening Customer Service Experience with Bark.com"
What do you like best about Bark.com?

Ease of use and volume of leads are the only two things that we liked about Bark. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

One of our recent experiences with Bark.com has left us feeling deeply disappointed. Our Bark pro profile, "The Suitch" was closed on March 15th without any notice. This was very upsetting for us, especially in the context of the circumstances that resulted in it.

At first, we were supposed to have a meeting with our account representative, Tom, to discuss our plan to grow and the ways we could generate more leads with Bark. Unfortunately, Tom had Covid, and we had to reschedule. We had to deal with the problem of time zone difference synchronization and this missed meeting was the only reason they gave us for suspending our account.

Besides, the ground team from Bark in US indicated their skepticisms about app development companies, which could be fraud. We were shocked by this statement and even more so by the lack of any evident provided and also by the absence of any chance offered for us to explain or defend our business.

Our effort to demonstrate our credibility by using client testimonials, reviews that were verified, and financial documents were in vain as we received no response. This failure to communicate has been so frustrating and disappointing.

It has been a problem for us to see the bark.com like a service which we have expected to be a support, turning against us and making our operations look unreliable without a proper discussion or negotiation. As we are still available to answer any queries to demonstrate the authenticity and resolve this matter, but their reluctance to reconsider the decision is disappointing.

Bark.com, with our experience, we highly recommend other businesses to be cautious. The unexpected termination of our account and the disappointing customer service experienced throughout this process have made us realize that this is not a reliable platform for business growth

Stay cautios while dealing with Bark.com. Review collected by and hosted on G2.com.

Pawan B.
PB
Small-Business (50 or fewer emp.)
"SPAM Company"
What do you like best about Bark.com?

Nothing. I dont recommned using Bark if anyone is looking for leads. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

All the leads looks like spam. no response from any of the leads sent to me. I've had an incredibly disappointing experience with Bark, much like many others it seems. I've poured a lot of money into buying job leads, always quick to respond, only to find that the contact information is often incorrect or leads nowhere. It's frustrating to constantly dial wrong numbers or reach people who were merely browsing and didn't intend to become a lead.

It feels like a bit of a scam, honestly. When I take a break from buying leads, suddenly perfect matches pop up, tempting me to spend more. Yet, these too often turn out to be dead ends with fake or unresponsive contacts. It's like throwing money into a black hole.

The lack of customer support only adds insult to injury. There's no straightforward way to report these issues or get help. It's left me feeling cheated and contemplating seeking legal advice. I'm starting to think Bark might be exploiting small businesses like mine, offering false hope with little to no oversight. If you've had a similar experience, I'd be keen to connect and possibly gather evidence to challenge their practices. This company's lack of regulation and transparency is alarming, and it seems designed to take advantage of small businesses desperate for work. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi there,

We're very sorry to hear that you haven't had a positive experience using our platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. Please contact us via email at team@bark.com, if you would like a copy of the full Credit Return Policy in writing, as well as further information on how to report leads to us.

We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team

Verified User in Accounting
UA
Small-Business (50 or fewer emp.)
"DO NOT USE BARK.COM - COMPLETE SCAM!"
What do you like best about Bark.com?

Bark.com is an absolute SCAM! They post FAKE leads! Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

**DO NOT USE BARK.COM - SCAM ALERT!**

Bark.com is an absolute SCAM! They post FAKE leads, and 9 out of 10 times, I got ZERO response despite replying within MINUTES! The site claims to limit responses to 5, but even being the first or second to reply, I got NOTHING. Out-of-service numbers, ignored emails, and texts—Bark.com is a FRAUD! They trick you into buying more credits with fake leads. Customer service is a JOKE, making you wait 20 minutes to restore credits for bogus numbers. They REFUSED to refund my money, claiming I got the service I paid for, which is a LIE! Don't get SCAMMED like I did! Avoid Bark.com at ALL COSTS! Review collected by and hosted on G2.com.

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GU
Guest User

What is Bark.com used for?

Eitan D.
ED
Eitan Dinershul
Last activity over 3 years ago

THE BIGGEST SCAM LEAD COMPANY ON THE FACE OF THIS EARTH

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

37 months

Average Discount

10%

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