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Its inconvenient and difficult to use not allowing me to manage my hostel in one place. Everything is not neatly displayed in a window making it difficult to stay organized. There is some room, for improvement when it comes to customer support and adding language options. Review collected by and hosted on G2.com.
The limited options for decision making make managing reservations, check ins, check outs and payment processing a bit difficult. The software lacks a feature for vacation rentals which limits its usefulness in that area. Review collected by and hosted on G2.com.
12 out of 13 Total Reviews for BananaDesk
I deliver this comprehensive solution to one of my consultancy clients, seamlessly incorporating it within their operations. BananaDesk's robust Channel Management ensures efficient synchronization between the front desk and major sales channels like Booking.com, Airbnb, Expedia, and Hostelworld, providing immediate booking processing and real-time updates on availability and rates.
Within the realm of Property Management, the features simplify business organization, including a user-friendly Reservations Calendar, effective balance management, and streamlined handling of extras and sales. The capability to send emails directly to guests and export data to Excel further enhances operational efficiency.
Utilizing BananaDesk's Booking Engine, I optimize direct bookings for my consultancy client through a unique URL, personalized room descriptions, and compatibility across diverse platforms such as websites, WhatsApp, Instagram, and Facebook. The No-Show Protection feature adds an extra layer of financial security by charging the first night in case of a guest no-show.
In summary, I integrate this powerful solution into my consultancy services, providing a comprehensive tool for my client to streamline operations, boost direct bookings, and ensure overall efficiency in their hostel management. Review collected by and hosted on G2.com.
While BananaDesk generally excels in its offerings, one area where there could be room for improvement is in the user interface's visual aesthetics. Some users might appreciate a more modern or customizable design to enhance the overall user experience. It's worth noting that individual preferences may vary, and this feedback doesn't detract from the platform's functionality or effectiveness. Review collected by and hosted on G2.com.
As an enduser of Bananadesk. the reports gives me a clear idea of whats happening in my bookings
Quite simple to use and straighforward
Managing properties has become easy
Good Platform to list properties online Review collected by and hosted on G2.com.
It serves the purpose and did not find any negative points in my opinion, but I would the UI could be improved in terms of the design of UI elements Review collected by and hosted on G2.com.
I have come across many drawbacks so far. It needs to increase the user interface design. Its less user friendly and does not provide access to everything I need. From viewing guests and occupied rooms to tracking purchases it provides a noncomprehensive solution for hostel management. Review collected by and hosted on G2.com.
BananaDesks online booking system lacks the touch of phone bookings. I miss the interaction with customers. The opportunity to provide service. The software provides access to information it falls short in offering an overview of available rooms and nearby attractions. Review collected by and hosted on G2.com.
It provides great and efficient control of the entire booking process, reducing the chance of any overbookings. It is very easy to use and provides great customer support and complete training manual. It has many different features for different kinds of properties. Review collected by and hosted on G2.com.
The price could be a little lower. It is a little steep for small property management. Review collected by and hosted on G2.com.
BananaDesk allows to manage bookings in a simple way, and with its features avoids overbooking and links exactly to to what we need, e.g. to the specific channels. It also direct contact and not bots to answer our questions. Review collected by and hosted on G2.com.
It could be more customer attention, e.g. in more languages, its software could be more upgraded and coulc be more cheapier. Review collected by and hosted on G2.com.
BananaDesk stands out for its intuitive interface, simplifying workspace management. Additionally, its robust features enhance collaboration and streamline administrative tasks effectively. Review collected by and hosted on G2.com.
While BananaDesk offers solid functionality, some users may find the learning curve steep initially. Additionally, occasional technical glitches have been reported, requiring prompt resolution for optimal user experience. Review collected by and hosted on G2.com.
The most useful part is the booking feature directly to the calendar, I think it helps the user focus more on what they need to achieve. While booking, it has different categories to choose from which we really liked. Review collected by and hosted on G2.com.
Even though the website is pretty straightforward to use, I think they could do much better if they improved the overall user interface of the site, as it mostly looks like a custom project. Review collected by and hosted on G2.com.
I like this app because it avoids the risk of encountering an overbooking and simplifies and reduces the work of the front office. This way you can manage your time in the best possible way. One of the satisfaction was to note the satisfaction of the customer himself. I've improved my business like never before. Review collected by and hosted on G2.com.
I like a lot the app and I hadn't any issue. It is very useful and intuitive to use. You can manage your hostel in one place. With BananaDesk you have everything at your fingertips. In a single window, you can see the booked guests, the occupied rooms, the extra purchases of the customer and if they have already made the balance or not. Review collected by and hosted on G2.com.
