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34 Backblaze Computer Backup Reviews

4.4 out of 5
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34 Backblaze Computer Backup Reviews
4.4 out of 5
34 Backblaze Computer Backup Reviews
4.4 out of 5

Backblaze Computer Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Backblaze Computer BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Investment Banking
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Backblaze Computer Backup?

Nothing. In addition to not backuping all the information you want backed-up, making it impossible to turn off Auto-Renew, they are also extremely poor in the billing area - I could never get them to even send me a properly made invoice Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Horrible service: doesn't back up all the things you want/need backed-up

No help people: they make it impossible to contact them to get help

Can't get a real properly filled out business invoice

They make it impossible to turn off the auto-renewal

In order to stop auto-renewal you must cancel your account, also permanently deleting all backups - even if you still have a year left on your already paid for subscription Review collected by and hosted on G2.com.

Response from Yev of Backblaze Computer Backup

Yev from Backblaze here, I'm sorry that you had a poor experience and were not able to get the support you needed. I wanted to share that you can reach our support agents at www.backblaze.com/help (we have live chat Monday through Friday) and you can open a ticket with our agents there as well. If there were issues with backing up, they should be able to assist you, however if you have product feedback, we'd appreciate you sharing that with our product management team who can be reached at: productfeedback@backblaze.com.

I understand the frustration about auto-renewing - I believe we default to that behavior so ensure that no data gets lost if someone forgets to put down a card to manually renew their service, however I have shared that feedback along with the invoicing issue you had with our Computer Backup product team for review as well!

See how Backblaze Computer Backup improved
Melvin N.
MN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Backblaze Computer Backup?

Their B2 bucket service mixed with restic for automating backups of corperate servers and one SAAS companies clustered file system.

One of the companies I set this up in accidentally delete over $100,000 worth of 3D models on a project. I had set up Backblaze with restic to take 24hr snapshots and was able to recover all of their work within an hour.

Their pricing model is awesome. The drive stats that they publish have guided several decisions when implementing storage for clients and my own company. Their pricing is extremely reasonable.

Mixed with restic, the Backblase B2 system is extremely easy to integrate and automate. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

To be honest I have not found much to dislike. Its very much a fire and forget system. Check your backups to make sure they are being performed properly at least once a month but thats about it.

Deleting or resetting a bucket can take a very long time (well on the order of hours... so its not like its days or anything). Review collected by and hosted on G2.com.

Paul T.
PT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Backblaze Computer Backup?

Automated, I dont' have to think about it, it just works silently in the background Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Slow upload times - not Backblazes fault, but I don't have full fibre, so it can take a while for backups to complete, if it's a large amount of images for example Review collected by and hosted on G2.com.

IB
engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Backblaze Computer Backup?

Backblaze has enabled us to backup workstations that users save to the local desktop. It ensures all the files are backed up and alerts us of any issues. The reliability is a great comfort. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

The user interface has not been updated in a while. It looks dated and the features and options are not always working. It can send you to another location when you click on certain tabs. Review collected by and hosted on G2.com.

Gilbert P.
GP
DevOPS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backblaze Computer Backup?

The personal backup is very the best thing in the universe, it simple to use, the cost per PC is the lowest of all time because it has a big advantage, UNLIMITED storage! It will be nice to see a version for server unlimited, but I can easy understand why it not exists. Also the transparence and stats share from backblaze it awsome and it help everyone! Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

The only downside it the web interface to restore the backup if you have a lot of data, it a bit slow to use, but just a bit of patience and it work very well. Also the B2 request seems a bit slow compare to other one. Review collected by and hosted on G2.com.

AG
Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Backblaze Computer Backup?

Backblaze is the easiest and most cost-effective way to protect our computer and business files online. Backblaze backs up business data to a secure location, protecting from computer crashes, viruses and other online threats. Backups are instant, automatic and continuous. Backblaze backs up files and folders from any computer we can use, it doesn't matter whether we are using Windows and other operating systems. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Backup business files and other data online with Backblaze Personal Backup. It's cloud-based, secure and protected by the same team that runs Backblaze's data centers. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backblaze Computer Backup?

It's transparent to me. It seems to work. I never tried to do a restore, but they swallowed a whole lot of data from my PC. Took a while, but now the incremental changes are super quick and do not seem to affect my performance. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

User interface could use some improvement, but nothing terrible. In terms of the larger product, I'd love if they had better sample script for use with something like Duplicity rather than making us write scripts. Something that pre-cans the standard 24 hourly, 7 daily, 4 weekly, 12 monthly, etc. This can be written up by us, but it would be nice if there was some hand holding. Review collected by and hosted on G2.com.

Verified User in Photography
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backblaze Computer Backup?

As a small business owner, Backblaze was a breeze to sign up and set up. It works well with our QNAP NAS, which we use to store our photography. Customer service was helpful when I had questions. I would recommend! Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

I haven't had any dislikes to date, although it was slightly challenging to distinguish pricing until after our initial month of using this backup service. I did reach out to customer service with questions, and they did a great job answering. Review collected by and hosted on G2.com.

IH
Video Animator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Backblaze Computer Backup?

If you want to backup files from your computer then Backblaze is going to do it automatically by itself at night time in the background. It keeps your data safe. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

The pricing model should be made such that users that are choosing to backup multiple computers get a discount per computer than just paying the same amount as others that have the plan for a single PC. Review collected by and hosted on G2.com.

Miguel A.
MA
General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Backblaze Computer Backup?

Easy to set up and maintain. It covers every need for my business without complicated steps. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Sometimes the interface won't load correctly, and a refresh is required, but the functionality is still there. Review collected by and hosted on G2.com.