Axonify Reviews & Product Details

It's the only tool that I know that is able to create reinforcement programs for our learners.

Their customer success team is very efficient and highly responsive.

From an end user perspective, it's very friendly and easy to use.

Contains a lot of fun features, such as the games for the reinforcements and has the option to provide rewards to the learners.

Our learners use it on a daily basis. Review collected by and hosted on G2.com.

The admin interface and the settings are not too friendly. Requires a lot of time investment to both learn how to use it and to manage it.

The implementation process hasn't been very smooth for the above mentined reason. It is hard to onboard admins. Review collected by and hosted on G2.com.

The learner experience is fantastic. The gamification aspect lends tremendously to adoption. Review collected by and hosted on G2.com.

The overly complex object relationships that admins and leaders need to navigate. Leaders want to see users' progress through programs they have been assigned. In terms of coaching, they ultimately want to see three things:

1. Their users' progress through content-oriented programs, whether those programs be Assigned Paths or Certifications. You should be able to digest this in one single place.

2. Their users' responses to questions related to those program. While these responses are tied to Topic Levels, no leader can actually digest them this way.

3. The ability to easily re-assign any topic within a program to a user, or multiple users. This is a highly requested feature from our franchise partners. Review collected by and hosted on G2.com.

Our organization has explored other alternatives to Axonify and no other platform gives us the flexibility and tools that Axonify does! Our Training and Development team has used Axonify for years. We absolutely count on the reliability of having uptime for training new hires and ongoing daily micro-learning/refreshers for employees. Having the ability to to create groups for our internal clients and assign them learning videos, questions or tasks is essential to providing our external customers with the highest level of customer service and be a leader in our industry. We love how easy it is to upload videos we create with Canva and to match those with questions to reinforce learning after initial viewing and also the ability to add those into ongoing training to ensure our internal clients keep information fresh. One other aspect that I love is being able to pull reports on what percentage of groups have completed assigned trainings so that we can report back to Leaders if those groups have not completed in a two week time frame. We use raffles for gift cards and also charity donations each month to insentisize learning. One last thing we really count on is the option for users to send feedback on questions in Axonify. With over 2,000 videos and 12,000 questions currently in our database, having the ability to let the user mark a question as incorrect or outdated is extremely helpful. We can then in turn review, edit and release new info within minutes! Review collected by and hosted on G2.com.

Currently I am performing an audit of our Business groups to see how many minutes total in each groups is assigned for videos. It would be nice if this could be automatically computed to save time for us. Being apart of the Business Optimization Team, we are always looking at ways to ensure spending aligns with our goals each year and that we are finatially responsible. Training new hires can be quite expensive and we are reviewing how much time it takes each group to complete onboarding videos. Review collected by and hosted on G2.com.

There's really no comparable eLearning platform out there. The heart of the platform is Daily Questions, which adapt to the learner's answer history and use reinforcement to combat the forgetting curve. In-platform games and rewards prizing capabilities.

The platform also keeps the learning experience intuitive and bite sized. We have a lot of buy in from our frontline--the majority of whom use the platform on a daily basis. Our frontline teammates find the system.

With all this complexity, it's perhaps not surprising that Axonify has a lot of big data to draw upon--head and shoulders above what I've seen with LMSs.

The team at Axonify is incredibly helpful, professional, and accepting of feedback. They're there from initial implementation, through maturation, Axonify has made sure we've been successful. Axonify takes its clients needs seriously and we often comment on how we feel like we're part of the evolution of the platform. Review collected by and hosted on G2.com.

The platform was built with learners--not managers--in mind. This is excellent from a learner's (and learning) perspective, but historicaly analytics/reporting have been a less intuitive user experience.

That being said, Axonify is working to improve the analytics/reporting UX for frontline managers and have made lots of progress, and has actively drawn on the experiences of clients such as ourselves to improve the platform and meet our needs. Review collected by and hosted on G2.com.

One of the most valuable features in Axonify is its comprehensive tracking and reporting capabilities. The Dashboard in LeaderZone is an essential tool that I rely on throughout the week, providing a clear overview of my entire team, including all outstanding and upcoming tasks. For a more in-depth analysis, I can utilize the Reports section in AdminZone. Axonify's intuitive interface makes it easy to navigate and quickly locate the information I need. As I use the platform daily in my role, I encounter minimal issues. Additionally, the Customer Support team is an excellent resource, offering prompt assistance whenever I have questions or concerns. Review collected by and hosted on G2.com.

Having used the Axonify platform for only a few months, I have not encountered any significant drawbacks. While I personally prefer Assigned Paths over Behavior Forms, this may be due to my limited experience with their full functionality. Aside from that, I have no major concerns with the platform at this time. Review collected by and hosted on G2.com.

Axonify is a comprehensive learning management system with a ton of great tracking and reporting features. It is designed based on a micro-learning model which makes it easy to deliver bite-sized learning to frontline workers. I appreciate how Axonify creates a gamified learning experience through the use of reward points, leaderboard, badges, and prizes. The user interface is clean, and it is easy to use from the learner's side. Review collected by and hosted on G2.com.

The administrative side of Axonify can be challenging to use, and I found there to be quite a steep learning curve when I first started using the system. It can be overly complicated to perform simple admin functions such as monitoring who has completed a certain learning path or resettings a learners progress on a learning path. I wish the reporting features were easier to use. Review collected by and hosted on G2.com.

I appreciate the support. My last customer service guru was amazing, patient and knowledgeable. My current guru is fantastic. Super responsive, willing to jump on a call, sends how to videos in response to my video questions and is uber supportive and encouraging. His response time is phenomenal because when I need to know something it always seems someone else is waiting on me and it becomes 'critical'. But I am able to say that Jarod has super terrific response times and I will have an answer shortly. Review collected by and hosted on G2.com.

It is kind of clunky - like the copying and pasting from one program to another or one reinforcement program to another. I hate the reports are CSV files and all scrunched. Many of my employees don't know how to use Excel to format. I don't like that in the leader zone it takes 20 (exaggerated a bit) for a leader to find their person to find 'all" topics that person needs to do. They should be able to go to the leader zone, pick their person they are coaching, click on their card and have a list of topics indicating complete with the date or incomplete. I don't like how users do not get a transcript. When applying for a promotion there should be a way a learner can click a button and have a downloadable PDF of topics completed with due dates in one nice format to share with their leaders or during an interview... they want to be proud of the work they accomplished. There are other things too that are not user or admin friendly. Review collected by and hosted on G2.com.

Apart from how easy it is to use from the Admin side of things and as a user, from a trainer perspective, the folks at Axonify are some of the most dedicated people I think I have had the pleasure of collaborating with. Whenever I don't know something they are always willingly to offer solutions and workarounds. They are eager to continue to make improvements to their platforms and to their relationships with us. I would also add that the features benefit us as well. We focus heavily on microlearning and Axonify does it very well. Review collected by and hosted on G2.com.

Everything that I dislike about Axonify is usually because it is limited by it's own focus on microlearning, reinforcements, etc. I would love better file management or better reporting (to keep things more organized), more features for admins! Let me re-release training even though it's already been taken. Help us continue to train people. Support us in supporting our own people. Review collected by and hosted on G2.com.

I think it's so intuitive for the Learner. The way the platform gives the learner both content and daily questions based on their behaviors is so clever. Whenever we do have issues/questions, our Customer Success Manager is always an email away and I've even had a few zoom sessions where I've learned directly from the pros. Review collected by and hosted on G2.com.

The backend of the planform for Admins is a bit complex and some of the workflows can be redundant/confusing. There are a few features we wish we could have and will have to wait for a solution or find work arounds for. Review collected by and hosted on G2.com.

Administrating Axonify has a bit of a learning curve but is relatively easy to use and offers robust features for reporting and creating assigned & self-directed training, creating events, storing documents, and managing training overall. Our organization recently launched their AI search feature - Max - and have found it to be incredibly useful. It provides quick access to important information anytime and is user friendly. I 'm very happy with their cutomer service! Their support team responds quickly and have helped me with many reporting questions, etc. and our CSM offers helpful solutions and recommendations to maximize engagement and use of the platform. The marketplace content is very useful for our org and working with their instructional designers have allowed us to create lots of quality training for team members. Review collected by and hosted on G2.com.

Our organization uses nearly every feature in Axonify that we can access, so we have found some limitations and areas where we'd like to see future improvement. The user experience of the events function can look a bit disorganized when you are using it to manage many events or events with multiple sessions. You can track attendance by event, but not by session, which is inconvenient when using events for mult-session courses. Review collected by and hosted on G2.com.