The scheduling features are very nice. The mobile app is reliable. I appreciate the reports that I can generate. Review collected by and hosted on G2.com.
There are usually a few hiccups with data transfer to our state's mandated EVV system, but AxisCare is pretty responsive in fixing these. Review collected by and hosted on G2.com.
Video Reviews
This is the best software available for home care!
184 out of 185 Total Reviews for AxisCare Home Care Software
Overall Review Sentiment for AxisCare Home Care Software
Log in to view review sentiment.
The most helpful feature of Axiscare is the ability to contact them through their 1-800 number. They are always readily available to assist with any technical issues that may arise. Additionally, the site offers a range of customizable options that make the user experience seamless and efficient. Review collected by and hosted on G2.com.
Sometimes, the features don't work as advertised, which can be frustrating. It often takes a long time to identify what’s causing the feature to be non-functional or unresponsive in real time. Review collected by and hosted on G2.com.
Creating set schedules is a breeze, along with the capability to physically print monthy calendar style schedules for our less tech-savvy clients. We are also able to do all on-boarding documentation right from in the system meaning less paper tracking. We use this daily to track communications along with caregiver and client documentation. Review collected by and hosted on G2.com.
Not being able to delete an applicant account after it has been created is kind of frustrating. Although their tech support is fairly responsive I would like to see an after-hours/holidy tech support line. Review collected by and hosted on G2.com.
It is easy to navigate through. I also love the office notes that I can add. Also, that it shows how far each Caregiver is from a shift that I am broadcasting. Review collected by and hosted on G2.com.
I do not like that I cannot change multiple shift pay rates at once. I also do not like that sometimes I am not alerted when someone requests a broadcasted shift. Review collected by and hosted on G2.com.
AxisCare makes it so easy to schedule Home Care visits! With the "Live View" feature you can see in real time where all of your caregivers are. It also shows shifts that have not been clocked in/out. AxisCare organizes your Clients and Caregivers and even shows "recommended" caregivers for clients based on their location! AxisCare is amazing and saves us so much time! Review collected by and hosted on G2.com.
The only thing I dislike about AxisCare Home Care Software is that we do not have the ability to delete old ADLs from the master ADL list. Review collected by and hosted on G2.com.
We are a home care company that serves the elderly and the disabled. Our caregivers work remotely from our office. Axiscare is an all around best scheduling and time keeping software that has helped us keep our caregiver's timekeeping and documentation in one place. I love their mobile app for Admin. It has evolved to help me edit and make necessary changes to any schedule with ease. I love everything about Axiscare! Review collected by and hosted on G2.com.
I have yet to find something that I do not love about this software. Review collected by and hosted on G2.com.
I absolutely love the flexibility in reporting. Review collected by and hosted on G2.com.
My nurses are paid per visit but we accrue benefits via time accrued in the home and in travel and I am unable to setup the payroll report to calculate both hours worked and pay per visit (fixed) separately. We also need a way to capture the minutes that are not able to be billed until they accrue to a full 15 minutes. Unable to capture pictures in secure way. Review collected by and hosted on G2.com.
Ease of use, and reports that are available. Review collected by and hosted on G2.com.
Sometimes we run into glitches, however the support team is great at getting back to us. Review collected by and hosted on G2.com.
I like that it is easy to use, and very accessable. I can access Axiscare from any computer, phone, or tablet I have when I am not in the office. Which is great because I work from home sometimes. The chat line when I come across any issues is very thorough and fast. Review collected by and hosted on G2.com.
Nothing, it is top tier. At times it can be a little slow but that may just be my internet. Review collected by and hosted on G2.com.
Very easy to use and understand. It is also asthetically pleasing. I like being able to view an entire month of scheduling. I also enjoy that I can go back and correct visits if ADLs have been missed or care notes left out. Review collected by and hosted on G2.com.
I have not experienced many downsides to Axis care. One thing that is bothersome to me is that it seems to be flawed when tracking overages of time delivered to clients. The "red flag" system is not always correct. Also, there is a struggle using in rural areas when caregivres try to clock in. Review collected by and hosted on G2.com.
Seems like really well built software. Easy to get data out. mobile app is very intuitive for CG. implementing and training is pretty simple. just really good, modern, SaaS. Review collected by and hosted on G2.com.
Not much. at first, we thought the reporting funcitonality was a bit limited, but we also had very extreme needs. but, ultimately we got a firehouse of all our data, and leverage powerbi very effectively. they are wonderful to work with as well. Review collected by and hosted on G2.com.
