130 Axcient x360Recover Reviews
Overall Review Sentiment for Axcient x360Recover
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It works really well once it's running. Easy to find recoevery files. Review collected by and hosted on G2.com.
Would be nice if the overview status was as usable as the lower level indivualized statuses. Review collected by and hosted on G2.com.
Smal backup sizes, works most of the times, Support is knowladable Review collected by and hosted on G2.com.
It's not as relaiable and requires more upkeep than I would have liked Review collected by and hosted on G2.com.
Easy to install & Manage for customers across any types of buisnesses Review collected by and hosted on G2.com.
Recovering any data especially if its big server recovers can be a bit troublesome Review collected by and hosted on G2.com.
Axcient x360 Recover is very easy to use and allows for a super fast recovery point. It is reliable and offered at a competive price. Review collected by and hosted on G2.com.
The only issues we have experienced have been from the billing side. Review collected by and hosted on G2.com.
Axcient x360 recover includes comprehensive data protection, user-friendly interface, and hybrid cloud approach. Its quick recovery, granular restoration, and robust security features are among the highlights, while scalability and customer support also contributed to positive experiences. Review collected by and hosted on G2.com.
Potential concerns about Axcient x360Recover included complexity for beginners during setup, possible cost considerations, and the resource requirements of its hybrid cloud approach. Need for customization options. Review collected by and hosted on G2.com.
The team at Axceint has been super responsive both with all the questions and support in helping to find a solution to a new client onboarding when a competitor was unable to provide assistance. Review collected by and hosted on G2.com.
We have used x360Recover for the direct- to-cloud service but are learning the parameters and limitations the BringYourOwnDevice has. The information can be confusing and limiting without support's clarification, and assistance. Support has been open to explaining and assisting ways to work through the issue we are experiencing. Review collected by and hosted on G2.com.
Axcient is very quick setup and maintain. We have tested the BDR in a sandbox enviroment and have been pleasently surprized with the performace. The REAL test happened when our clients server crashed unexpected. Within 20 minutes the customer was rolling as if nothing happened. Review collected by and hosted on G2.com.
The Axcient device itself is Linux based kernal. Some of our technicans had trouble using Linux command line information. We had one person skilled in CLI and they had no issues. Review collected by and hosted on G2.com.
It backs up machines and allows for a multi-tenant environment. The auto-verify VM feature saves time. Runbooks are very helpful. Customer service/support is always engaged when a ticket is opened. Review collected by and hosted on G2.com.
Constant backup errors that are difficult to understand and troubleshoot without intervention from support and it always requires running an analysis that can never be performed properly in the portal (protected system); we must always perform this manually and then upload to the ticket in the portal, however, we have to split the recovery zip file into multiple files because their ticket system online only accepts files up to 20MB. Default backup policies cannot be assigned for each customer (only a single global policy can be assigned). Exported job reports don't include error details. Saving to a local network storage device is tricky and requires manual configuration of the configuration file on each machine you are backing up in order to prevent running out of space on the local NAS. Review collected by and hosted on G2.com.
The ease to navigate through their portal, the backup and restore options they provide and the ability to spin up a VM of a backup on demand. Review collected by and hosted on G2.com.
The only downsize is storing and restoring from Axcient Cache, depending on the size of the backup, the cache size can be faily large. Although there are other means to restore from backup, the cache is the most quick and effective way to do it. Not so much of a downside or dislike though. Review collected by and hosted on G2.com.
I prefer the direct to cloud. Its simple to setup. But its expensive in my opinion. To have it onsite you must by an appliance, which are fair priced. Still, there will be an investment. But you can spin up your virtual office in the cloud in a DR scenario, which is nice. Review collected by and hosted on G2.com.
The UI is not very good. It takes a million clicks to get what you want. The labels don't make sense. I end up going in a loop all the time looking for what I want. You also need to go onto the server to actually get the error. You cannot jsut retry backups like you can in say Veeam. Review collected by and hosted on G2.com.
