AVOXI
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AVOXI
By AVOXI
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4.5 out of 5 stars
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AVOXI Reviews & Product Details - Page 3

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AVOXI Overview

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What is AVOXI?

AVOXI, a global communications platform, provides voice, messaging, and contact center solutions - all within one platform. Giving international businesses the local presence they need to easily scale with their customers, AVOXI offers feature-rich voice technology with unparalleled coverage, quality and reliability. Powering 7,000 customers across 170+ countries and driving over 50+ million interactions every year, AVOXI’s agile cloud platform enables customers to integrate with the technologies that matter most. Get the global voice software that enterprises trust to keep their communications running. Go global, call local with AVOXI today. Learn more at www.avoxi.com.

AVOXI Details
Discussions
AVOXI Community
Languages Supported
English, Spanish
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Product Description

Global-ready, hosted business phone system solution with many business-class calling features, including global call forwarding, call recording, call groups, IVR, and more.

Seller Details
Seller
AVOXI
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@AVOXI
3,865 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
Katharine K.
KK
Overview Provided by:
Katharine Kellar

Recent AVOXI Reviews

Michael W.
MW
Michael W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Avoxi Review"
The availability of global phone numbers
Read more
Kiran L.
KL
Kiran L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very Good Solution for Internation Calling"
Its User interface is very good, and the call connectivity is like most.
Read more
Ryan H.
RH
Ryan H.Mid-Market (51-1000 emp.)
0.5 out of 5
"Worst customer experience ever"
Honestly, nothing was good about our experience with Avoxi.
Read more

AVOXI Pricing

Launch
Starting at $0.00
1 User Per Month
Contact
Starting at $19.99
1 User Per Month
Enterprise
Starting at $39.99
1 User Per Month
See all 3 AVOXI pricing levels
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AVOXI Media

AVOXI Demo - Softphone
Achieve workforce flexibility and scale with the AVOXI VoIP softphone and instantly set up your business softphone to start making calls to anywhere, from anywhere.
AVOXI Demo - Call Monitoring
Call monitoring software helps you coach your agents and improve your team's performances over time with live call monitoring, call barge and whisper, call quality scoring, call tagging, advanced analytics and more.
AVOXI Demo - Analytics
Discover how easy it is to improve team performance with a wide range of call center analytics and reporting tools.
AVOXI Demo - IVR
The virtual IVR on AVOXI lets your callers choose from a menu of options so that they can reach the right department. VoIP IVR from AVOXI helps you save time, lower costs, and improve customer satisfaction.
AVOXI Demo - Integrations
Streamline your workflow and stay connected with AVOXI's integrations. Seamlessly connect popular business tools in just a few clicks!
Answer a few questions to help the AVOXI community
Have you used AVOXI before?
Yes

26 AVOXI Reviews

4.5 out of 5
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26 AVOXI Reviews
4.5 out of 5
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4.5 out of 5
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AVOXI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AVOXIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
IH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AVOXI?

The upsides of using Avoxi is their quick response times and quick ability to implement changes. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

I currently do not have any downsides for Avoxi. Everything works well. Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

In my experience, Avoxi has been very easy to work with and has a very quick response and implementation time. Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

Avoxi is helping provide a customer contact medium that helps with our program that requires customer interaction and assistance. Review collected by and hosted on G2.com.

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Verified User in Gambling & Casinos
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AVOXI?

You're always covered by the great support. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Raising prices without sufficient notice Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

Enjoy your stay with AVOXI Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

Having local presence in countries of our business Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AVOXI?

- support during the onboarding

- interface easy to use

- dedicated support department Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

- no sms function available for the French market Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

- being able to contact our clients based in France Review collected by and hosted on G2.com.

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Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AVOXI?

quality and best voice calls I have ever experienced Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Little high fees, I thought it would be better if you reduce the fee Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

I thought better to have two way calling Review collected by and hosted on G2.com.

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Verified User in Medical Devices
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AVOXI?

Very easy to add global toll free numbers, and able to select what fits budget and need

also when there was any issues, technical support was excellent Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

Some rates are a little high for it to be able to fit budget Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

Great service Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

global toll free numbers that are easy to dial and usable from their local cell service Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about AVOXI?

Ease of use. Quick configs and viewings. Review collected by and hosted on G2.com.

What do you dislike about AVOXI?

We have received a number of calls without anyone on the line. Not sure if it's spam or calls not connecting. Review collected by and hosted on G2.com.

Recommendations to others considering AVOXI:

. Review collected by and hosted on G2.com.

What problems is AVOXI solving and how is that benefiting you?

We need a US phone number and phone system. Review collected by and hosted on G2.com.

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