Vertex combines the latest tax research with robust technology to improve tax accuracy and consistency on sales and purchase transactions. This powerful automation supports high volume and complex transactions at speed and scale to streamline internal processes and improve audit performance. Cloud and on-premise deployment options allow companies to choose the right fit for their IT and business needs. Integrations to ERP, e-commerce, procurement, and other billing systems enable a single tax engine to seamlessly support a growing business. In addition to tax determination, Vertex provides tools and services to automate and streamline exemption certificate management and compliance filings.
TaxJar is a technology solution designed for eCommerce businesses and developers to manage sales tax.
Sovos solutions include those for modern VAT compliance, U.S. sales and use tax compliance, shipping and distribution compliance, and regulatory and tax information reporting. Our solutions sit atop the Sovos S1 Platform, a unique software architecture, development framework and cloud infrastructure built for the rapidly changing challenges of modern tax.
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TaxCloud has been partnering with merchants in all 50 U.S. states since 2010. Combining the power of automation and a team of certified TaxGeeks, TaxCloud instantly calculates sales tax rates across the 13,000+ U.S. jurisdictions, collects sales tax at the moment of transaction, files with 100% accuracy, and helps you manage audits as they arise.
Thomson Reuters ONESOURCE Indirect Tax Sales & Use Tax Compliance solution has the power and flexibility to streamline the tax return process. The end-to-end, Web-based solution empowers users with complete control. The outcome: improved efficiency, reduced costs and eliminated software maintenance.
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Tax calculation system.
According to G2 data, Avalara holds an average rating of 4.0/5 from 816 reviews, while Vertex has a higher average rating of 4.4/5 from 466 reviews. Vertex leads Avalara by 0.2 points in Meeting Requirements (8.3 vs 8.1), 0.1 points in Usability (8.1 vs 8.0), 0.5 points in Ease of Setup (7.7 vs 7.2), 0.8 points in Ease of Admin (8.4 vs 7.6), 0.9 points in Support (7.7 vs 6.8), and 1.1 points in Ease of Doing Business With (8.2 vs 7.1). Both products are praised for tax automation, ease of use, and integrations, but Avalara has more mentions of time-saving and filing ease, while Vertex is noted for reliability, customization, and flexibility. Avalara users report more issues with customer support, billing, and technical problems, whereas Vertex users highlight the need for improvements in support responsiveness and reporting features. Overall, Vertex demonstrates stronger user satisfaction and administrative ease, especially in support and setup, while Avalara is recognized for its automation and integration capabilities.
The best alternatives to Avalara based on G2 user reviews and ratings include Vertex (4.4/5 stars, 466 reviews), TaxJar (4.7/5 stars, 252 reviews), Sovos (4.2/5 stars, 89 reviews), Anrok (4.4/5 stars, 288 reviews), and Webgility (4.6/5 stars, 377 reviews). These alternatives outperform Avalara (4.0/5 stars, 816 reviews) in areas such as customer support, ease of use, meeting requirements, and ease of administration and setup.
Reviewers recommend alternatives such as Vertex, TaxJar, Sovos, and Anrok over Avalara due to better customer support, more usable interfaces, and easier setup processes. TaxJar is favored for its AI-powered automation and fast API performance, while Vertex is praised for its comprehensive tax content database and robust integration capabilities. Anrok is highlighted for its intuitive UI and strong customer service, especially for SaaS businesses. Sovos is recognized for its comprehensive compliance solutions and responsive support. These tools provide strong alternatives for sales tax and VAT compliance needs according to G2 user feedback.
Users choose Vertex over Avalara primarily due to its higher ratings in critical areas: Vertex leads Avalara by 0.9 points in Support (7.7 vs 6.8) and 0.8 points in Ease of Admin (8.4 vs 7.6), reflecting better customer service and easier system management. Vertex is praised for its accuracy, reliability, and comprehensive tax content, with 29 mentions of helpful customer support and 22 mentions of reliability, compared to Avalara's 39 mentions of customer support but also 52 mentions of poor support. Additionally, Vertex offers greater customization and flexibility, with 12 mentions of customization and 11 of flexibility, which appeals to users with complex tax scenarios. Users also appreciate Vertex's seamless integration with ERP systems like SAP and Oracle, and its proactive handling of tax rate updates, reducing manual effort. These factors contribute to Vertex being favored for enterprise-level tax compliance needs where robust support and configurability are essential.