Autotask Reviews & Product Details - Page 11

Excelente tive boas experiencias é facil de gerenciar e organizar projetos chgamados tarefas possui diversas funcçoes legais como ticket retroativo é muito bom mesmo Review collected by and hosted on G2.com.

Nao possui traduçao PT-BR

isso chateia um pouco mas é excelente Review collected by and hosted on G2.com.

Fantastic database and repository of information with seamless integrations to make managed services a breeze. I really enjoy the Configuration Item capability to map out and track multiple systems for each client and even each respective contact within those clients to drill down individual concerns while focusing on company-wide solutions in the same breath! Review collected by and hosted on G2.com.

I would like for AutoTask to have a bit more POS functionality, so that our in-house, in-store sales and income could be all-inclusive there without having to rely on Square POS. Review collected by and hosted on G2.com.

I really like the dashboard feature and how customizable it is. It allows me to create widgets so I can review relevant items or topics at a glance. Excellent! Review collected by and hosted on G2.com.

I wouldn't say this is really a negative, but the amount of customization may be a bit overwhleming at first. Review collected by and hosted on G2.com.

It is somewhat opinionated, leading to a tailwind as long as you conform. Good APIs and a quite nice set of documentation. As someone who uses it daily, including reporting, it does have a good single-pane-of-glass feel to it.

Been quite happy with the response time from the support team. Review collected by and hosted on G2.com.

Opinionated systems obviously have their downsides if you do not agree. It could do with a facelift delivering a more responsive interface and less "save buttons". Review collected by and hosted on G2.com.

Its ability to be configured for unique use cases and specific customer needs. Review collected by and hosted on G2.com.

It does have the best support for admins. Review collected by and hosted on G2.com.

How easy and quick it is to learn! I started using it 3 weeks ago and I am comfortable using it. Review collected by and hosted on G2.com.

Finding my coworkers tickets can be a little difficult from time to time but not too bad Review collected by and hosted on G2.com.

Ease of use and implementation. We use Autotask daily and we love the number of features that Autotask has to offer. Review collected by and hosted on G2.com.

integration with other non datto solutions Review collected by and hosted on G2.com.

The interface is easy to use. We are able to customize views and dashboards for our unique situation Review collected by and hosted on G2.com.

Subscription management (software) is lacking, but not a show stopper. Review collected by and hosted on G2.com.

I like how most of the application is very easy to pick up and use. Review collected by and hosted on G2.com.

The reporting functions in autotask leave a lot of be desired. Review collected by and hosted on G2.com.

Queue management, speed forms for tickets. Review collected by and hosted on G2.com.

Clunky for managment, Admin can be a pain to rememeber where everything is at. Review collected by and hosted on G2.com.