Automate® Reviews & Product Details - Page 2

Automate handles our workload with ease. It is loaded with features, and what it does it does well. It is able to meet the majority of our automation needs. The learning curve for the task builder is not so steep that new users are intimated by the automation process. That being said, there are enough features that it will take a considerable amount of time for an experienced user to master the application. Review collected by and hosted on G2.com.

The issues that I have with Automate are mostly with the UI. The workflow designer can be buggy. For example, if you have multiple displays and any one of them is set to scale differently than the others then the designer doesn't work (where an object icon appears on your screen and where you have to click to select it are not the same). Not being able to manually adjust the elbows in the arrows is super frustrating.

Other features don't work as you might intuitively expect them too (e.g. if a task in a workflow is set to end and mark as aborted when a certain condition is not met the workflow treats that as the task completing successfully, which fires the next task in the workflow). You learn the quirks, and you can — for the most part — make adjustments to account for them.

The most impactful issues are few and far between, but can have big consequences when they don't work properly. The big one that comes to mind is when the file monitor gets hung up and doesn't recognize when a trigger file is created. This can throw off a number of processes, and is more difficult to implement error handling in the tasks and workflows to account for it. Review collected by and hosted on G2.com.

HelpSystems provides great support and great training to ensure you can hit the ground running and meet all of your RPA goals. Automate is a very easy to use, low-code/no-code solution for RPA. The user interface is laid out very well and in such a way that finding the actions that you need, in order to complete an automation, is a very easy process. Automate also provides you with a large catalog of actions. The actions are the tools you need in order to get a job done. Having a large selection of actions (tools) makes getting the job done that much easier and efficient. Review collected by and hosted on G2.com.

HelpSystems is constantly working to better their products, specifically Automate. Being said, there are a few instances where you may find yourself automating a process in 100 steps that could have really been accomplished in 50 steps. The fluidity, maturity, and integrations of some of the "actions", within Automate, are a bit lacking. Within an action, you can configure mutiple settings, manipulate data, etc. Within a lot of these actions, HelpSystems uses names, terms, and phrases that are specific to the product. Finding information on these settings, within an action, can sometimes be difficult. In most cases, you may end up having to test out each setting to truly figure out what it does and how it works. Review collected by and hosted on G2.com.

Very user friendly; using it for a long time, never or very little tweaks to the earlier tasks to maintain. Automation makes their product also automatically compatible with the new updates and fixes. What more we can ask. Once the templates are created, they can be used for similar tasks at ease. Review collected by and hosted on G2.com.

Very hard to dislike, if you see what I like the best, as most of the software fails because of so many external factors, but this product nailed it. Review collected by and hosted on G2.com.

I love that you can build complex RPA tasks without having to have coding experience. We've built simple email processing tasks to more complex interactive tasks that use multiple legacy applications and input data into each saving us Hours per day. Review collected by and hosted on G2.com.

Forums have gotten a lot better in the last couple of years but could still use some better search funcionality. Search bar covers every product then you choose yours. Review collected by and hosted on G2.com.

Simply the BEST automated process software on the market, The absolute ease in creatine automated processes; from Email lists to complicated project steps it's all easy to do. The Support team is phenomenal, and friendly, and takes ownership of any issues you may have. Response time is virtually instant. Review collected by and hosted on G2.com.

I wish I knew about Automate sooner, it certainly would have saved me hundreds of hours of time. I use to do complex processes manually before I learned how to Automate them. Review collected by and hosted on G2.com.

Short learning curve with a great GUI - still robust enough to execute custom code when needed Review collected by and hosted on G2.com.

the record tool could be more versatile and easier to use Review collected by and hosted on G2.com.

Automate's design offers a visual method of development that is very intuitive.

You can create simple tasks but also create multi-task workflows.

It offers a comprehensive set of actions that range from simple activities (such as copying files, typing simulation, interacting with spreadsheets, sending and receiving emails, and manipulating desktop and Web applications) and complex activities (such as consumption of REST APIs, integration with SQL, FTP, Powershell, Amazon Services, VMWare).

It has error-handling functionalities, from the activity level to the tasks and workflows level.

Unlimited creation of tasks and workflows.

It has a set of APIs that allow communication with third-party applications.

The trial version is complete. Review collected by and hosted on G2.com.

The reporting and dashboard functionalities are aimed only at the IT areas; nothing is aimed at the business areas.

There is no option for native repository integration with other solutions like Git.

To install a new release it is necessary to uninstall the current one.

The trial version is only for 30 days. Review collected by and hosted on G2.com.

Automate was able to do the manually job that one person was doing. Now that department can use that person for other functions. Review collected by and hosted on G2.com.

I need more people scripting to keep up with the demand. Review collected by and hosted on G2.com.

I like Automate for it's ease of use and number of features. I use this to automate file moves for our reports and get them indexed into OnBase. Review collected by and hosted on G2.com.

Some bugs here and there where scripts don't do what I want them to do and have to find work arounds. Review collected by and hosted on G2.com.

I like how simple it can be to create tasks that can run websites. Especially when solutions currently do not allow automation at all. Review collected by and hosted on G2.com.

I want to be able to set up a switch in a task to check and see if I got to a specific web page in a simplified manner. I want to also be able to ignore issues when a browser updates (this has caused login issues) Review collected by and hosted on G2.com.