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9 out of 10 Total Reviews for AutoFluent
Easy to pull reports, opening repair orders is simple. Review collected by and hosted on G2.com.
Open certain windows takes more steps than necessary, like viewing a invoiced customer repair order. Sales tax report is not clear and doesn't show a breakdown of the taxable and non-taxable categories. Review collected by and hosted on G2.com.
Customer support when we have an issue; they are there to help and do a great job! Review collected by and hosted on G2.com.
Screens are a little complicated at times. Too many screens, not a simple software to use. Review collected by and hosted on G2.com.
How simple and efficient the system is to use at all 10 locations and how I can control all 10 locations with my multi-store system, any report or transaction is at the tip of my finger no matter where I am. Plus I can customize it to work the way I like. Review collected by and hosted on G2.com.
In the 15+ years we have been using AutoFluent we honestly haven't found anything that we dislike. Don't get me wrong there has been some bumps in the road but the support is always right on it with a fix ASAP!! Review collected by and hosted on G2.com.
I appreciate the fast helpful staff with the on line chat or auto log in to our computer. I like the reports that I can print. They are easy to read and a variety to pick from. I find the program easy to teach to the new employees and user friendly to find invoices, work orders and payments. This system is easy to modify our needs with ratios, % and discounts. I really like it. Review collected by and hosted on G2.com.
We have a few issue with it logging us out when we are in the middle of the day. I don't like that I have to go to the main screen each time I need to change a customer name in a report to print. Review collected by and hosted on G2.com.
AutoFluent is willing to grow with your business and listen to your concerns and ideas. Their part supplier intergration is the best we have used and does not limit you to a paid for third party catalog. The multi-store capabilities have been flawless and training new employees takes only hours not days. Review collected by and hosted on G2.com.
The only dislike would be the lack of national account support for the big name tire vendors. Review collected by and hosted on G2.com.
AutoFluent has the BEST customer service team. They are extremely patient with us when we have so many questions for them. They make sure that you understood the process of whatever you asked for. I am extremely grateful for them. Review collected by and hosted on G2.com.
I don't have any dislikes that I can honestly say. Review collected by and hosted on G2.com.
The adaptive nature of Autofluent to address any concerns or requests with the software is great! I have been the automotive industry for almost 2 decades now and used a plethora of software. I chose Autofluent when I opened my own business because it was user friendly and adaptable. I started with using their desktop version when I had one location. It was lightning fast and worked well. Now that we have more than one location, we have moved to the cloud based version. It has a hardly noticeable lag compared to the desktop version, but it is great for being able to access customer history for both stores, access any store form remote locations and more! I am very pleased with not only how Autofluent started when I began using them 8 years ago, but they keep getting better as they evolve, always listening to customer feedback to guide their evolution. Five Stars!! Review collected by and hosted on G2.com.
I wish that Autofluent's scheduler would integrate with my online appointment scheduling software. Review collected by and hosted on G2.com.
