Authorize.net Reviews (220)

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Reviews

Authorize.net Reviews (220)

View 1 Video Reviews
4.1
220 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable performance, making payment processing straightforward for businesses of all sizes. Many appreciate the seamless integration with various platforms and the strong customer support, which enhances their overall experience. However, some users note that the interface feels outdated, which could impact user experience.

Pros & Cons

Generated from real user reviews
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Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about Authorize.net?

It's easy to navigate and transactions are processed quickly. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

Statements are hard to locate and print. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Support regarding IP mismatch"
5/5
What do you like best about Authorize.net?

Good customer service, usually fast response times. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

At times difficult to use for Canadian companies. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"We have use authorize.net to have the in of my e-commerce project."
4.5/5
What do you like best about Authorize.net?

Its Pricing as its cheaper then other solutions in the market. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

nothing as such for now, as i found this product much helpful then others. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Awesome customer service"
5/5
What do you like best about Authorize.net?

The online portal is easy to use and customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

Having to get a code in order to reset a password because the system glitches Review collected by and hosted on G2.com.

JZ
Jerome Z.
Small-Business (50 or fewer emp.)
"User friendly"
4.5/5
What do you like best about Authorize.net?

Customer service and tech support are reasonably available as needed Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

The portal infrastructure needs to be improved Review collected by and hosted on G2.com.

CP
ciara p.
ceo
Small-Business (50 or fewer emp.)
"honest review"
5/5
What do you like best about Authorize.net?

ease of customer support

ease of system use Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

The fee's can be a bit steep. I do not quite understand why we need three merchants for payment processing. Why cant authorize.net take the payment and deposit it into our accounts? Whats the need for EMS Review collected by and hosted on G2.com.

Amber W.
AW
Amber W.
Co-Owner
Small-Business (50 or fewer emp.)
"Easy to use and easy to find what you need"
5/5
What do you like best about Authorize.net?

The reports and searches are easy to use Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

There is nothing I honestly dislike. I learn new things and tricks often Review collected by and hosted on G2.com.

Anthony L.
AL
Anthony L.
Director Of Ecommerce
Small-Business (50 or fewer emp.)
"Trusted and Reliable Payment Gateway"
5/5
What do you like best about Authorize.net?

Authorize.net is a very trusted and reliable payment gateway that allows us to securely accept credit card payments from our customers on our BigCommerce website. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

Authorize.net integrates with BigCommerce, but I think it would be great if some of the fraud prevention controls and settings were available on the BigCommerce side. Review collected by and hosted on G2.com.

NT
Nereida T.
eCommerce Associate
Small-Business (50 or fewer emp.)
"Never had an Issue"
5/5
What do you like best about Authorize.net?

Simple interface and easy to navigate. Transactions go through just fine. We have switched processors few times for better rates and that was a simple process too. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

It does the job too well sometimes. For security reasons we sometimes have to manually approve transactions. There is no notice for this. We have only had to process one transaction because WE let it lapse. Review collected by and hosted on G2.com.

David O.
DO
David O.
Service Items Manager
Photography
Mid-Market (51-1000 emp.)
"Simple, secure, easy to use"
4/5
What do you like best about Authorize.net?

Very simple, easy to navigate interface, secure. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

Could use an update to appear a bit more appealing. Review collected by and hosted on G2.com.