Save to My Lists

Aurea CRM Reviews & Product Details

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Aurea CRM?

If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Not super common out there tool so requires getting used to. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

Standard CRM platform functionality like prospect management, documentation, customer engagement etc. Review collected by and hosted on G2.com.

Aurea CRM Overview

What is Aurea CRM?

Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marketing, it provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so you can set priorities and make informed decisions. The new Aurea CRM Enterprise Edition has been reengineered with integrated campaign management offerings to give you the insight, access, and speed you need.

Aurea CRM Details
Show LessShow More
Product Description

Aurea CRM is a comprehensive customer relationship management solution that helps companies manage every lead, opportunity and interaction with customers throughout their journey


Seller Details
Year Founded
2012
HQ Location
Austin, TX
Twitter
@AureaSoftware
494 Twitter followers
LinkedIn® Page
www.linkedin.com
195 employees on LinkedIn®

NM
Overview Provided by:
Product Marketer bei update software AG

Recent Aurea CRM Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Best CRM on the market right now"
Aurea is the best crm provider in my openion because its user friendly ui is great. and it has more features like nurture leads and many more which...
LS
Lisa S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Very concise and effective CRM"
It's very user friendly which makes adopting the CRM a breeze.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"I miei dati sempre ed ovunque"
veramente un super applicativo CRM per l'azienda strutturata

Aurea CRM Media

Answer a few questions to help the Aurea CRM community
Have you used Aurea CRM before?
Yes

21 out of 22 Total Reviews for Aurea CRM

4.1 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
21 out of 22 Total Reviews for Aurea CRM
4.1 out of 5
21 out of 22 Total Reviews for Aurea CRM
4.1 out of 5

Aurea CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Aurea CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

Aurea is the best crm provider in my openion because its user friendly ui is great. and it has more features like nurture leads and many more which helps many business owner to organze leads. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

There are some key point which hurts is pricing and mobile app features. because salesforce and other crm provider have that feature already and they offer good price. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

The main problem i have with other crm providers is client management. but on aurea there is more features that help me to access clients data easily and its helps me to nurture them too. Review collected by and hosted on G2.com.

LS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

It's very user friendly which makes adopting the CRM a breeze. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

It can be costly to adopt and employ when compared to other CRM platforms. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

It allows us to maintain a database of our clients as well as easily access information that is client specific. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Aurea CRM?

veramente un super applicativo CRM per l'azienda strutturata Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Il costo potrebbe essere un fattore negativo anche se ne vale la pena Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

molto stabile come applicativo Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

nessun problema infatti ha gestito tutto benissimo Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

I like the fact that the company used Amazon web services behind the scenes. This really gives it a fighting chance in the broad CRM market out there. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

I wish they had more variety of mobile apps offered. Sales force really knocks it out of the park on this note. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

We use it to quickly access customers information and route calls efficiently. It can sort calls as they come in to the correct dept which is invaluable in keeping call times down and service levels up! Review collected by and hosted on G2.com.

AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

We decided to give it a try by allowing you to use your system where we could find each specification of the tool and showing itself the detailed operation of how to make sales, for us it was immediately the best possible solution I love how we can use this system and directly coupled to our Company because it allows me to bring traffic, we can use it in any marketing system to broaden the search and attract new customers, we have not had any kind of problem with the operation and users offer us positive comments for the good work in sales . Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Definitely a tool that worked correctly, the options it offers us to achieve specific sales are very effective, so we have not had an inconvenient point regarding its operation, for that reason I do not have any negative opinion regarding each tool that is offered, it seems to me it can improve, adding more features some type of text design or improvement in future advertising. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

I recommend the service because it has given detailed solutions where we have noticed sales, traffic and new customers, marketing collaborates and this CRM all associating is the most powerful system with a service with exponential traffic, we are very happy, in my opinion I recommend the service because works . Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

The search for a CRM system is necessary for any company because it allows the increase and above all the sales, the Aurea CRM system has worked perfectly, managing to connect directly to the company and in turn to the marketing tools allowing a wide potential been able to grow little by little thanks to the system, managing to attract traffic to the web and in turn expand sales, I love the system because it provides a solution. Review collected by and hosted on G2.com.

Verified User in Animation
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Aurea CRM?

Perfect integral solution for customer management, I like all the options and tools it offers, the ease of use is good. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

I would improve the speed and optimize it Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

A powerful tool focused on client portfolio and marketing, client management and more. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

Having everything in one place saves a lot of time and disgust. Review collected by and hosted on G2.com.

MG
Full-stack Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

Clearly structured summary of the most important customer information and activities . I really appreciate the work done on this application and i really used it .It is really helpfull in sales management.

Aurea is helpful in management of customers information .

And In past years it really improved working . Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

I would say it lacks in some steps so It should be seen to overcome , data loading. It is somewhere difficult to handle.

It lacks in when we have to communicate or task management which is very basic need in any software to handle

So this should be improved . Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

I would say it should be implemented I as t is very usefull for customer interaction

Management of customers is made easy with its help and would say people should try this for the better performance Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

It is very usefull for customer interaction

Management of customers is made easy with its help Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

Easy to handle for me but my team faces issues. Customer Relations has become much easier due to this application Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

User friendliness needs to be given priority. Everybody is not technically expert. Subordinates of 50+ age groups faced issues while operating Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

Easy tool to manage customer relations, highly recommended for CRM Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

Easy interaction with customers. Holistic app with cloud support & available on mobile which makes things accessible from anywhere Review collected by and hosted on G2.com.

HF
Especialista em suporte ao cliente
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

Work history - It is extremely useful, with it we can access the work history of our consultants and have access to various types of information such as the time the employee was involved in negotiating with the client, what was the sales policy, promotion offered and many other information that help us in future projects and decision making. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

One of the problems with Aurea CRM is its data loading tools, it definitely needs improvement, it is currently a bit limited and difficult to handle and you might have a problem when trying to do some data migration. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

Aurea CRM is a great option for emerging companies that are growing, the system configuration is quick and easy, it is compatible with all browsers including mobile devices so you will have no problems with annoying crashes. Aurea CRM still increases the productivity of Its staff, even a small team, will account for a hundred users. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

Aurea CRM has been implemented in our company to be used in our sales department, it allows us to keep track of the appointments to which our sales consultants are assigned. It also provides complete history with information that can be used for future decision making. It allowed us to store all the necessary information from our clients such as who was the sales consultant who attended, what is the internal contact of the customer and etc. It also allows us to keep the maximum information in one system, fully accessible to employees in a way. easy and fast whenever you need them. Review collected by and hosted on G2.com.

NM
International Freight Forwading Operator-Sea Exports
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Aurea CRM?

Customers information is easily managed. Members can easily log in using their mobile devices to access important information in real time.

Workflow is streamlined with limited time wastage.

The tool is user friendly and can be easily integrated with other system such as outlook and others.

History of Customers is securely managed . Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Sometimes it it is time consuming since it takes lot of time to load. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

The tool is best for growing businesses. It is easy to manage customers information in one database which can be accessed by team members at any place on one touch. I highly recommend Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

We use it in tracking sales and managing customers information. It helps in decision making since we can track sales and KPIs of different members.It has streamlined our sales operations.. Review collected by and hosted on G2.com.