AT&T Workforce Manager Pros and Cons

The offer behind AT&T work force manager is very attractive. Centralized platform for planning, sending, and monitoring my construction team abroad would be a really great idea in theory. It will fundamentally change how we communicate and ultimately, how fast and effectively we will work. Review collected by and hosted on G2.com.

Unfortunately, the real world has turned up the mattress. AT&T Workforce Manager is without doubt an ancient analogization. The system’s interface is not easy to use, and the featured reporting tools seem to be inadequately complex. The system has suffered from glitches and slow performance, and administrating an area team with a vast set of factors to consider, this has a huge effect on efficiency. Review collected by and hosted on G2.com.

The client support has been poor and it has disturbed our business. The monitoring and reporting features have been obstructive during our implementation phase. I have found many issues with the base software, except for the initial flow setting which is e a bit difficult. Review collected by and hosted on G2.com.

It would be better if they added the ability for electronic signatures. The interface is a bit clunky and takes some time for employees to get used to, but overall its been hectic for our company. Review collected by and hosted on G2.com.

Allocation of task is very easy, With different tools you can set your dashboard with required items only, Troubleshooting is more easy with confident support staff Review collected by and hosted on G2.com.

Its been great pacakge for Handling of multiple task at a time, As you have more data its takes time to response some time but still its a great pacakge Review collected by and hosted on G2.com.

Very scalable for high number of employee management wirth respect of their work, scheduling and control Review collected by and hosted on G2.com.

Last minute changes or absence of employee to turn up on work needs lot of replanning Review collected by and hosted on G2.com.

This software is helpful for manpower management and this is cloud base software that we can operate globally. Review collected by and hosted on G2.com.

Sometime it takes more time to operate but this can not be consider as dislike. Review collected by and hosted on G2.com.

cost-effective, cloud base, manage several things in one place Review collected by and hosted on G2.com.

cost, and only available to att customers Review collected by and hosted on G2.com.

It allowed the team to make different formats to focus in on certain agents Review collected by and hosted on G2.com.

It could be slow or unresposive at times Review collected by and hosted on G2.com.

With Workforce Manager, you can track your mobile employees, vehicles, and assets in your company and know where everything is. Review collected by and hosted on G2.com.

We are experiencing integration problems with different applications. Review collected by and hosted on G2.com.

After attempting a lot of the other CRM's available, I can truthfully say that solutions has actually been the easiest to make use of. The primary advantage is having one programme to keep track of my customers, my interactions and appointments. Say goodbye to spreadsheets to update. For my employee that function remotely, this has actually proved invaluable for task alerts, upgrading work sheets as well as catching a customer's trademark whilst on website. Review collected by and hosted on G2.com.

It does what we want it to do, the client support is great and also our busiess has boosted because we began. Review collected by and hosted on G2.com.

I like that I can see my technicians any time anywhere, I can tell if they are where they are supposed to be, sitting somewhere goofing off, taking lunch, whatever. Review collected by and hosted on G2.com.

So far, we're still in the implementation phase, they are building us a special interface with Quickbooks for dispatching, and we're looking for the right routing software to integrate, so the only thing I know is tracking and reporting. I haven't seen anything in the base software that I don't like so far. Review collected by and hosted on G2.com.