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126 Assembla Reviews
Overall Review Sentiment for Assembla
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Honestly nothing, it was a half decent tool for managing dev work. Review collected by and hosted on G2.com.
Their customer service is very terrible. No customer empathy, don't have the authority to escalate to solve problems.
They have been messing with pricing plans so much that we need to add 5 users and they only would do so if we upgraded to a plan that was 20x the price per user than we were paying. After a long battle with customer support, they added a discount to make it somewhat affordable. But still a 2.5x increase in price. We were told this discount is only valid for one year and we will jump up to the 20x price. We decided to move to Jira and in the process of asking them to cancel a majority of our services and users, they did it wrong and keep charging us the old price. They would not issue a refund.
Don't bother with these people! Review collected by and hosted on G2.com.
The types of filters you can create and all of the metrics. Review collected by and hosted on G2.com.
Some parts of the site are still using the 'old' version of Assembla and I hope they modernize the rest of the site soon. Review collected by and hosted on G2.com.
I like that it's very intuitive to use all the sections, you don't need hours of learning curves for getting into using it Review collected by and hosted on G2.com.
Don't have any dislikes yet
It would be great if you develop a time tracking windows client Review collected by and hosted on G2.com.
I can't really think of anything I really like about assembla. It is complicated to use, has the basic features that are needed, but the end result is difficult to read. The editor doesn't provide much help. Changes are displayed together with relevant information in a way that makes reading a simple task complicated. It takes a long time to get used to the format, and even then, it takes too long to get the information that is relevant from a ticket. Review collected by and hosted on G2.com.
As I said before, it keeps track of every change, so sometimes the change management gets in the way of a simple flow. The display of the data is so that relevant and irrelevant information is displayed together, so it makes it really hard to follow. It is very limited when you want to use custom fields. Default values are ignored. Sometimes, randomly, views revert to the default view and saved views are lost. Review collected by and hosted on G2.com.
Assembla is an easy to use and performant Perforce Server in the cloud. Assembla support team has been friendly and helpful. Review collected by and hosted on G2.com.
Assembla has a confusing web interface for administration. It's not obvious where to access things. Review collected by and hosted on G2.com.
Adding time charts , tickets and working on tickets in timely manner to work and close tickets Review collected by and hosted on G2.com.
Nothing as of now, probably would be good if there is a way to integrate JMeter related functionality for performance tests Review collected by and hosted on G2.com.
Planner is really cool. Easy to create sprints and stories. Traceability is another awesome functionality of the tool. Review collected by and hosted on G2.com.
When I have to create a new project and invite the team, feels kind of not attractive the way the have to accept the email to join the project. Would like something quicker and directly from the tool Review collected by and hosted on G2.com.
