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Askem Reviews & Product Details

Lauri P.
LP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Askem?

It is a great tool to get more results from your existing content

Excellent solution to a common problem of every webmaster i.e. not knowing how the visitors like the content and not getting updates done.

Askem is easy to use and implement (implementation took some hours).

The feature set was complete but not complex. To put it simply, it does the job. Review collected by and hosted on G2.com.

What do you dislike about Askem?

I think their sales could be more active - I would not have heard about Askem if it wasn't for my colleague. Thanks for the recommendation! Review collected by and hosted on G2.com.

What problems is Askem solving and how is that benefiting you?

We have all this digital content online. This content is supposed to serve our visitors. But is this content useful? Do our visitors understand it? As an Aerospace & Defence company, these are crucial questions for us. Another topic is how to motivate our writers to update the content according to feedback. This is where Askem's superpowers kick in. Review collected by and hosted on G2.com.

Askem Overview

What is Askem?

Helsinki-based Finnish technology company providing a powerful feedback collection and analysis tool for web users. Button-based feedback and concise questions help you target improvements for your web page. Easily customizable to fit any brand webpage, with actionable reporting. Other services include content auditing and Sharepoint integration to collect feedback on your intranet content. Customer feedback allows our users to identify and respond quickly to customer needs. Askem helps to answer the question "why" and go above and beyond traditional web metrics.

Askem Details
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Askem Community
Languages Supported
English, Finnish
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Product Description

Askem is an efficient feedback and analysis tool for website content, offering the following key features: - Feedback Collection: Gathers 30x more feedback than traditional tools, with page-specific insights for actionable improvements. - Content Gap Identification: Helps identify and prioritize areas where web content lacks, enhancing customer satisfaction. - Cost and Time Efficiency: Reduces customer service contacts by up to 50% and cuts website maintenance costs by 30%. Askem is suitable for organizations of any size, integrates with existing web analytics stacks and is fully GDPR compliant and WCAG 2.1 AA accessible. In essence, Askem is designed to maximize website user experience and operational efficiency through detailed feedback analysis and content optimization.


Seller Details
Seller
Askem
Year Founded
2013
HQ Location
London
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

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Recent Askem Reviews

Lauri P.
LP
Lauri P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great tool to get more results from your existing content"
It is a great tool to get more results from your existing content Excellent solution to a common problem of every webmaster i.e. not knowing how...
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