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Arrows Reviews & Product Details - Page 5

Arrows Overview

What is Arrows?

Sales rooms, onboarding plans, and client portals. All in one platform. Built for HubSpot. Send sales rooms & onboarding plans to your customers to build momentum and drive action. Give your entire team visibility into how your deals are unfolding and your customer onboarding is progressing, all inside HubSpot. No more guessing games or disconnected tools. • 44% higher win rates with sales room. • 42% quicker time-to-close for deal. • 2x+ faster onboarding for customers. Arrows sales rooms: turn every rep into your best rep. Win deals faster with customer-facing pages that sell, even when you’re not in the room. Arrows onboarding plans: scale your onboarding process and keep customers moving; quickly gather what you need from new customers and fuel your HubSpot pipeline with real-time onboarding data.

Arrows Details
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Arrows Community
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Product Description

Arrows is the customer collaboration platform built for HubSpot. Sales rooms, onboarding plans, and client portals. All in one place. Send sales rooms & onboarding plans to your customers to build momentum and drive action.

How do you position yourself against your competitors?

Arrows has a best-in-class, native HubSpot integration. These customer-facing plans attach to HubSpot deals & tickets, giving everybody the answer to “what’s next”.

With the Arrows <> HubSpot integration, you can:
- Create and share customer-facing success plans without leaving HubSpot.
- All customer data stays in HubSpot (no new inbox)
- Use data from your HubSpot account in Arrows plans.
- No login required for your customers
- Sync customer activity and plan status changes in your Arrows plans to your HubSpot deals and tickets.


Seller Details
Seller
Arrows
Year Founded
2018
HQ Location
Los Angeles, CA
Twitter
@ArrowsHQ
103 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®

Daniel Z.
DZ
Overview Provided by:
Co-founder of Arrows.to

Recent Arrows Reviews

Martyna J.
J
Martyna J.Mid-Market (51-1000 emp.)
5.0 out of 5
"An easy way to track the progress of the Implementation Process"
- An organised and user-friendly way to monitor the progress of implementation, an adjustable structure (template/tasks) - I like that there is a...
JS
Jessie S.Mid-Market (51-1000 emp.)
5.0 out of 5
"So easy with a big impact!"
I love how intuitive it is and easy to customize for my clients. The ability to create templates and then further customize those templates is awes...
Jon G.
JG
Jon G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Finally, a way to map our journey!"
Think about Arrows as a wonderful map where both the client and your Onboarding team can see where we are at any time. "YOU ARE HERE" kind of r...
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Arrows Media

Arrows Demo - Arrows onboarding plans
Arrows onboarding plans: scale your onboarding process and keep customers moving. Quickly gather what you need from new customers and fuel your HubSpot pipeline with real-time onboarding data.
Arrows Demo - Arrows sales rooms
Arrows sales rooms: turn every rep into your best rep. Win deals faster with customer-facing pages that sell, even when you’re not in the room.
Arrows Demo - Arrows client portals
Arrows client portals: give your customers a clear path forward with a single portal for communication, resources, and updates—no more disconnected processes or scattered information.
Arrows Demo - Pipeline visibility in HubSpot
Pipeline visibility in HubSpot: eliminate scattered communication and siloed data by keeping your entire team aligned in HubSpot, where every part of the customer journey is tracked in one place.
Arrows Demo - Timeline events in HubSpot
Sync 50+ data points, keep your HubSpot records updated automatically, and track customer activity instantly within HubSpot.
Arrows Demo - Automated workflows in HubSpot
‍Automate the creation of onboarding plans based on your specific customer segments and triggers within HubSpot.
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Video Reviews

47 Arrows Reviews

4.8 out of 5
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47 Arrows Reviews
4.8 out of 5
47 Arrows Reviews
4.8 out of 5

Arrows Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for ArrowsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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CC
Head of Customer Experience
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Arrows?

It's intuitive and the team is always receptive to new features that might make life easier. Review collected by and hosted on G2.com.

What do you dislike about Arrows?

As with most early-stage tools, it's not as extensible as I want it to be for every use case — yet. Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

When new customers sign up, we need to lay out what the next steps are, as our onboarding happens both in- and out-of app. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arrows?

The ease of use with integrating onboarding and student submissions with a CRM profile using Hubspot is AMAZING! Review collected by and hosted on G2.com.

What do you dislike about Arrows?

Some more customization and more variety of field types would be helpful, but certainly not a dig on their current product! Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

Onboarding and tracking automation and combining multiple different tools into one easy-to-use pipeline. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arrows?

Arrows allows our startup to put a very professional face to our onboarding process for new customers. Review collected by and hosted on G2.com.

What do you dislike about Arrows?

It would be nice to have waterflow dating on specific events to automatically work back from a go live date Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

Lower touch and a smoother, more professional customer onboarding process Review collected by and hosted on G2.com.

Response from Daniel Zarick of Arrows

Luckily, Arrows already supports due dates that auto-calculate based on the start date or target date. See the attached URL.

Please email us at help@arrows.to if you have any trouble getting it to work how you wish. Thanks!

See how Arrows improved
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arrows?

You can create a plan and see the progress that has been made and what the next step is. Review collected by and hosted on G2.com.

What do you dislike about Arrows?

I haven't been using it for long and everything has been great so far. Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

The ability to keep track of training plans. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Arrows?

1. User can create powerful and personalized onboarding plans/expiences for individual customers.

2. Integrates very well with CRMs and pipeline can be automated using tools like Zapier and Webhook APIs.

3. Delivers it's promised purpose that is expedite onboarding of customers.

4. Serves as a unified platform to onboard customers easily/quickly. Review collected by and hosted on G2.com.

What do you dislike about Arrows?

1. Solution could do with better customer analytics data.

2. Lacks support and documentation.

3. Competitors like ChurnZero, Gainsight and HubSpot Service Hub have better product pricing and customer support. Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

Customer onboarding of our Saas platform was messy and chaotic without proper process. It would take almost 90 days to onboard a single customer. We used Arrows briefly to expedite our sluggish pipeline. Review collected by and hosted on G2.com.

Akshay V.
AV
Developer I - Software Engineering
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Arrows?

The email reminders for consumers is the best feature and also the templates that can be used as the starting point of all onboarding plan. Review collected by and hosted on G2.com.

What do you dislike about Arrows?

The pricing is on the higher side as compared to the competition. Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

Reduced the time needed with the customers and exponentially increased my productivity Review collected by and hosted on G2.com.

Rebecca A.
RA
Student
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Arrows?

I like how modern it is. It's very quick, efficient, and maximizes efficiency. Review collected by and hosted on G2.com.

What do you dislike about Arrows?

It was hard finding their website and not too much detail about the differences between the plans available. Review collected by and hosted on G2.com.

Recommendations to others considering Arrows:

Definitely give it a try! They offer a nice demo that shows you parts of the software. Review collected by and hosted on G2.com.

What problems is Arrows solving and how is that benefiting you?

I'm learning more about onboarding. It's benefitted me with scheduling a lot. Review collected by and hosted on G2.com.