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Array Reviews & Product Details

Brian S.
BS
Program Coordinator / Social Media Marketing / Event Management
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Array?

They are great all the way around! Especially with the ARS system. Review collected by and hosted on G2.com.

What do you dislike about Array?

A little spendy but still worth the cost. Review collected by and hosted on G2.com.

Recommendations to others considering Array:

If you are looking for AV services for educational healthcare events this is the company you will want to use! Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

They take care of all the ARS questions and the headache that comes along with that. Review collected by and hosted on G2.com.

Array Overview

What is Array?

Array is a content engagement solution designed specifically for life sciences events. With nearly 20 years of experience at over 7,000 life sciences events, we understand you, your audience, your presenters, and your stakeholders. The unique interactive features in our software can increase audience engagement by 80%, and we help you improve with engagement analytics down to individual audience members. We have your back with technical support and event production expertise to ensure the successful execution of your virtual, in-person, and hybrid life sciences events.

Array Details
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Array Community
Languages Supported
English
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Product Description

EM Array live meeting technology optimizes information exchange and ensures analytic-driven improvement over time.

How do you position yourself against your competitors?

Whether for in-person, virtual or hybrid meetings, Array is much more than just an audience response, polling tool or web conferencing tool. Unlike ARS and polling apps, Array maximizes engagement, providing attendees with a variety of ways to interact with presenters and content. Participants can:

- Interact with slides and content in real-time
- Respond to live polls
- Take slide notes directly on slides, rate slides, and save slides
- Play interactive games that improve knowledge retention
- Ask questions and receive answers directly from presenters
- Receive slides and notes in their email inbox

With Array, our customers capture granular data on every participant interaction. On average, Array captures 52% more audience data than conference apps.

Detailed analytics and insights enable our customers to measure and improve the impact of every meeting.

Array is the meeting engagement and analytics technology of choice for life sciences meetings and other high stakes meetings worldwide.


Seller Details
Seller
Array
Year Founded
2003
HQ Location
Greenwood Village, CO
Twitter
@array
6,632 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®

Joe E.
JE
Overview Provided by:

Recent Array Reviews

Jaye H.
JH
Jaye H.Mid-Market (51-1000 emp.)
5.0 out of 5
"EM is the best - their system is terrific, but their people are the absolute best"
The Array chat feature exponentially increases the number of questions from the audience
Brian S.
BS
Brian S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best AV company I have ever worked with hands down! Never had any issues with EM."
They are great all the way around! Especially with the ARS system.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Live Meeting Technology"
EM Array is great for increasing engagement with our attendees - ensuring a high quality, high touchpoint event.
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Array Media

Array Demo - Detailed Array Interface iPads
Full-service pre-loaded iPads for high-stakes meetings when you need to maximize audience engagement. Array's interface is simple and user friendly.
Array Demo - Array Mobile Interface
Cost-effective engagement solution - attendees use their personal devices (phones, laptops, tablets) to interact and engage with presenters and meeting content.
Array Demo - Array Mobile In-app Integration
Your participants can access and interact with live slides and ask presenters questions from inside your conference app.
Array Demo - Measure Overall Meeting Impact
Analyze high-level meeting impact and engagement.
Array Demo - Evaluate Participant Experience
How did your attendees rate the experience? Presenters? Venue?
Array Demo - Analyze Slide Engagement to Improve Content
Drill down and learn how your attendees interacted with individual slides to improve your content and personalize follow-up.
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11 out of 12 Total Reviews for Array

4.9 out of 5
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11 out of 12 Total Reviews for Array
4.9 out of 5
11 out of 12 Total Reviews for Array
4.9 out of 5

Overall Review Sentiment for ArrayQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jaye H.
JH
Director of Project Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Array?

The Array chat feature exponentially increases the number of questions from the audience Review collected by and hosted on G2.com.

What do you dislike about Array?

There is always a chance that an attendee will walk out with an iPad Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

No problems at all. Benefits are increased interaction between speakers and audience, no printing paper program books the get thrown out (saved cost & waste), everything electronic - no trying to read written answers to questions or sign-in sheets Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

I use Educational Measures for monthly for programs. The EM team is so professional, attentive and present during the planning process and easy to work with onsite. The onsite staff are efficient and set up all iPads during session set up, run the platform behind the scenes during the meeting and quickly deliver the meeting team all data within days of the meeting end. They are prompt in invoicing and a joy to work with. I recommend EM for anyone hoping to utilize notes / polling / interactive questions and more onsite. Review collected by and hosted on G2.com.

What do you dislike about Array?

No dislikes to share, we have not had issues onsite before. Review collected by and hosted on G2.com.

Recommendations to others considering Array:

Easy to work with, accurate and provides billing quickly. Wonderful for those companies that have many events going on at once. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

We are able to communicate with the shyer members of the audience and ask for feedback. We see way more interaction with the questions feature than using microphones for questions. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

Educational Measures (EM) has been working with our company for 8 years. The outstanding and consistent customer service along with high quality event partnership is the best I have seen in the industry. Really impressive group! You can tell the leadership is strong and the organization empowers their staff to take great care of THEIR clients. Review collected by and hosted on G2.com.

What do you dislike about Array?

Nothing to dislike. It says I need to fill a minimum of 19 characters, so here you go. Review collected by and hosted on G2.com.

Recommendations to others considering Array:

I feel that with this group you have a turnkey solutions with zero headaches. They take excellent care of their clients. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

More efficient audience interactive opportunities. Their system is insightfully designed and therefore engages the audience in a more effective way. They made it easy to navigate. They even thought carefully about the fonts and sizes. They are also very open to customizing for their clients which other groups were not as inclined. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

The data analytics that we receive from the reports is priceless for our client's. The attendees greatly appreciate the real-time feedback they get from the Q&A with the Moderators, as well and post-meeting notes capture. We try to use Array exclusively for all of our Meetings. Review collected by and hosted on G2.com.

What do you dislike about Array?

We do not have any "dislikes". We love that new features are always being added. I.E. Dynamic PDF (searchability on a document) and Q&A responses for attendees to the Moderator, Multiple attendee use for Case Studies. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

Its extremely helpful that we are able to provide our clients with physical reports to show the attendee experience and gain feedback on how to improve future meetings. Review collected by and hosted on G2.com.

Lilia R.
LR
Senior Meeting Manager (Pharmaceutical Events)
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

Innovative, super easy to use, great value to the client when we do the polling questions, serves as the sign in sheets, and provides immediate feedback to the client, so they can learn how to make their next event better. Review collected by and hosted on G2.com.

What do you dislike about Array?

I just wish we have regional technicians - US based for the US meetings, EU based for the EU Meetings Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

- attendees being able to ask questions through the system - really helps at international meetings

- being able to have presentations in different languages

- immediate access to the attendees feedback Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

The data that is provided from Array is definitely best in class when it comes to extrapolation and how it is presented after our live meetings. We have had a lot of good feedback when presenting the findings to both our internal and external stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Array?

I like all of the features, this is a great product. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

We have had some issues with version control and the non-updated flies making it to the final presentation on the ipads but we seemed to have resolved this. Review collected by and hosted on G2.com.

RR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

EM Array is a single tool for your audience - big or small. Meeting attendees can experience a more intimate meeting using the iPad for all their activities. Review collected by and hosted on G2.com.

What do you dislike about Array?

I'm not sure there is anything to dislike! Review collected by and hosted on G2.com.

Recommendations to others considering Array:

It's a very smart business decision to use EM Array. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

EM Array has allowed our Annual Meeting attendees to truly interact with our varied speakers and their presentations. We LOVE the ability for the audience to submit questions during the sessions! Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

EM always goes above and beyond on every single request for our company and continues to impress us. Review collected by and hosted on G2.com.

What do you dislike about Array?

I can't say I have any particular dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering Array:

Very user friend and easy to use Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

As our company continues to evolve our product types are also evolving with video/ARS and EM has helped us move a lot of these new products forward with their experience and expertise. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

EM Array is great for increasing engagement with our attendees - ensuring a high quality, high touchpoint event. Review collected by and hosted on G2.com.

What do you dislike about Array?

There are no downsides to using the Array platform. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

EM Array allows us to provide better insights and metrics to our clients. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
EP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Array?

Nice and simple interface, easy to interact with. Review collected by and hosted on G2.com.

What do you dislike about Array?

Some attendees required more time to figure out all the features of the interface, and hence it was underutilized. Review collected by and hosted on G2.com.

Recommendations to others considering Array:

Plan as early as possible to better tailor services to meeting's needs. Review collected by and hosted on G2.com.

What problems is Array solving and how is that benefiting you?

Running paperless meetings and gathering attendee insights in real time. Review collected by and hosted on G2.com.