Arlo Reviews & Product Details - Page 7

- Dashboard is a great to give you an initial overview

- It super easy to use

- Very easy to pull reports

- Great service if you need help or something isn't working

- newsletters with updates Review collected by and hosted on G2.com.

- It would be great that if you go into a specific course and you see the list of participants to be able to access their profile and information rather than going through orders individually. Review collected by and hosted on G2.com.

one central place where I can view all activity for a contact / org.

Application workflow - love, love love!

Ability to manage PD from start to finish

Leads function

contact database

support tech - Jarrod, Ezra and Emma

marking attendance function

captures CPD points

ability to update website copy through the CRM

assign tasks/to do list

automatically apply member rates

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- corporate membership setup limitations.

- Campaign Monitor Integration. (one-way sync). We are spending a fortune with Campaign Monitor as a result.

- historical information moves with the individual. does not stay with the organisation.

- partial orders/ payment not possible.

- no surcharge option

- limitations in bulk bookings

- unable to run members only events. i.e. display on website, system stops non members from registering

- lack of Google integration (comms)

- unable to manipulate the log in date to enter in a registration. Review collected by and hosted on G2.com.

Our clients find booking very easy, it is straight forward and directs you through the process well. As a user with the dashboard I find it very efficient and shows you all the need-to-know info clearly. I find it very quick to sent all the post course material to a client and then to 'pass' their booking so they receive communication from us at a later date. When I need to contact the team at Arlo they always jump to resolve any issue, awesome work! Review collected by and hosted on G2.com.

Sometimes I struggle with finding the help I need in the guides & help support, I find the terminology confusing occasionally. I wish there was more control over how the automated emails are sent, definitely our most common customer compliant at the moment is receiving these emails when they are no longer required. Also wish I could adjust the time that the trainer gets sent the attendee list for an event. Review collected by and hosted on G2.com.

This is a very well-thought through application. We have plenty of functionality for getting our event-based business off the ground and running. The best part is that there aren't any missing core features. We were able to implement quickly and start booking/selling events within a few days. Review collected by and hosted on G2.com.

As a developer, the WordPress documentation was either too slim or outdated. I spent most of my time with the integration process in the database - and the tables weren't document, so that meant of a lot of trial and error. Review collected by and hosted on G2.com.

Arlo has been an important tool for our First Aid training courses. We have found it easy to configure the platform and to setup courses. Our customers have a simple and clean interface for booking and payment, and we can manage their certifications well. Having course reminders automated means we have less people forgetting about their courses. Review collected by and hosted on G2.com.

We have had some trouble with our website integration into Wordpress which we had hoped would be a little easier, and cheaper. This is likely due to the setup of our website, and we can complete this in the near future with our web developers at a cost. We had thought the Arlo WordPress Plugin would have been a quick and easy solution for us. We have managed to work around this in the interim. Review collected by and hosted on G2.com.

The dashboard is an excellent tool that provides a clear snapshot of all the important information needed on a day-to-day basis. Review collected by and hosted on G2.com.

Unable to have multiple registration types/options on one course/event but the discount codes work really well as an alternative Review collected by and hosted on G2.com.

How bookings are easy for customers to make.

Reduces workload as most customers book without contacting us first.

The quick and user friendly replies from the support team.

Easy for presenters to see their customer base and record attendance. Notice any people that turn up without having paid.

Easy to track unpaid orders to allow for follow up to puruse payment Review collected by and hosted on G2.com.

Unable to have a Monday-Friday timetable on the website covering different locations and times for customers to get a visual snapshot of the courses available where and when (like a gym timetable)

Unhelpful that clients cannot do a postcode search using Arlo (to enable customers to easily find courses local to them). Review collected by and hosted on G2.com.

The support and response from the team is always top notch and the system just keeps getting better with new updates etc. I use the platform for 4 different organisations and it has made my life a lot easier. Review collected by and hosted on G2.com.

Nothing springs to mind. We have had glitches at times, but they are always dealt with and fixed straight away Review collected by and hosted on G2.com.

Simple program, very intuitive design. Meets our requirements. Review collected by and hosted on G2.com.

More flexibility to fit our own specific requirements would be better. Review collected by and hosted on G2.com.

- Ability to schedule courses

- 'Note' feature!

- Invoice feature

- Correspondence with website Review collected by and hosted on G2.com.

- Can't right click and open new tab

- Struggle to put 'funded' (we get MoH funding) and 'fee-paying' students on the same course Review collected by and hosted on G2.com.