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The best training and educational software I have ever used!
82 Arlo Reviews
Overall Review Sentiment for Arlo
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Arlo has a fanatstic integration for our live and online course delivery. The email based platform produces professional looking correspondence to venues, presenters, and students. The Management platform is head and shoulders above our old system for our staff to use. Review collected by and hosted on G2.com.
With the ease of use, comes some limitations. Certain aspects are not currently customizable, but that is also what makes it very easy to use. Review collected by and hosted on G2.com.
Arlo's customer service is unmatched. Although we are in different time zones, I get a response within 12 hours and the response usually comes with a follow up question, suggestion, or solution that works. They really care about their customers. Review collected by and hosted on G2.com.
There are some limitations to Arlo, but I believe it's due to the contract that my company has with them. Review collected by and hosted on G2.com.
Easy of use, fantastic support., and always friendly Review collected by and hosted on G2.com.
Nothing. I have been using this software for quite sometime, and they just keep updating for the better. Review collected by and hosted on G2.com.
The navigational interface and ease of use. It integrates easily with other systems and all these automation features are excellent. Reports can be generated so efficiently, which was actually my primary interest in ARLO. This software also provides a separate tab for a user to include their own tasks in to the system for the user to monitor own progress and own work on priorities when required. Review collected by and hosted on G2.com.
To be honest, there is nothing much to dislike about ARLO. However, the events page sometimes take time to refresh and sometimes the page doesn't reload at all. I am sure developers of ARLO are constantly improving and updating the software, which will benefit the users all the time. Review collected by and hosted on G2.com.
The key requirements for event management are brought together on one platform. The integration of a CRM, online application forms, integrated payment gateways and an API to allow full website integration, allowed our company to remove three systems from our business workflows and to save hours in manual processing of applications. Review collected by and hosted on G2.com.
Not much to dislike with Arlo, we have a number of administrators so would like to see some more granular security controls for system users, and we often have some bespoke requirements for our business needs. Also we have a number of system roles and it would be good to have these reflected in the pricing model. Having said that, Arlo have been very responsive to assisting with these issues either directly, or in upcoming releases. Review collected by and hosted on G2.com.
The excellent customer service that is provided. Fast, efficient, accurate and the customer service representatives I have communicated with actually want to help solve/fix/better the problem. Best customer service I have ever received using an event management programme. Well done. I also like the layout of Arlo and how easy it is to navigate. Review collected by and hosted on G2.com.
I dislike that we have to pay for a license per person in our business. I think it would be better to pay for one license that is accessible for everyone in our team to use (but business is business). I also dislike that sometimes when using the drop down features, it instantly picks something up and puts it in the dialogue box before you can actually decide what option you want. I also dislike that I cannot change the price to $0 once someone has registered on our website Review collected by and hosted on G2.com.
I like having templates available for subsequent classes that we run and the autofill is speedy when entering names and details. Review collected by and hosted on G2.com.
I haven't yet learned how to create and save my own templates without altering the options available to other users. I feel it is possible but my busy schedule hasn't given me time to explore everything with Arlo. Review collected by and hosted on G2.com.
I like the introduction training you receive in order to help setting up the system to suit your needs.
How simple the software is to use once you are using it on a daily basis Review collected by and hosted on G2.com.
The only parts i dislike is that everyone is classed as an administrator at present.
Some information which you have put in in one section of teh system is not pre - populated in other relevant sections Review collected by and hosted on G2.com.
Simplicity of the product and the layout makes it easy to use to manage event delivery. Review collected by and hosted on G2.com.
Reporting does not currently allow you to include personalised email text when set up to send automatically. Review collected by and hosted on G2.com.
