ARIS Pros and Cons

It is an easy to use and integrate tool, easy to adapt for use, the price is affordable, it does not require a steep learning curve Review collected by and hosted on G2.com.

The technical support gives vague answers and failed to give me an expected solution Review collected by and hosted on G2.com.

You have a lot of options to best create your processess. And if you are stuck, there is a great support from SAG. Review collected by and hosted on G2.com.

It takes some time to get to know the full extend of the product. Since it is so advanced and you can do a lot, it can get a bit complicated at times. Review collected by and hosted on G2.com.

Being able to store all our process models in the same database and link any necessary information together and reach them in an instance whenever we need. Review collected by and hosted on G2.com.

the new cloud version has some bugs that need to be sorted asap Review collected by and hosted on G2.com.

Flexibility in process modelling and possibilities for custom script creation. Review collected by and hosted on G2.com.

It can be very hard to learn for newcomers, especially when it comes to customizing ARIS for company. New users highly depend on ARIS support or private contractors. Review collected by and hosted on G2.com.

I like the practicality of the controls more. Review collected by and hosted on G2.com.

I don't like the difficulty of any customizations involving sending notifications and changing the response pattern. Review collected by and hosted on G2.com.

I have been using this software since 2012 and I think it is an ideal platform to establish connections betwen different systems, all its configurations and tools allow the user to obtain better and more efficient results, since it allows any user to model and analyze processes without the need for superior knowledge. Review collected by and hosted on G2.com.

In general I think it is a great software that can add many more functions that allow its user to customize all the content of their activities. Review collected by and hosted on G2.com.

ARIS gives us a lot of ease to model the institution's processes, at all levels and with the depth we need, it is very versatile. Review collected by and hosted on G2.com.

There is a lack of an option for help, inquiries, or F1 to explore functions, resolve doubts, both as a user and as an administrator. Review collected by and hosted on G2.com.

What I like the most about this new version of ARIS Process Mining is the evolution towards a friendly web interface, different from what existed in other products such as ARIS PPM. Review collected by and hosted on G2.com.

Although it has been improved from other versions, the configuration of the clients and the data continues to have some complexity. Anything that makes this work easier will greatly improve the experience. Review collected by and hosted on G2.com.

This is the best tool we are using right now. It offers so many features and makes our work easy. It is very easy to visualise our business process with AG Aris. We can easily manage our end to end process using that. Whatever operation is that, it works seamlessly. Everyone on the team can now understand how things work together. It also identifies wherever improvement needs to be done and suggests that to the user. It is overall a powerful software packed with lots of features and functions. It is easy to use and implement. Review collected by and hosted on G2.com.

Well it's a very useful software, and the software offers a wide range of features but the user have to learn it first how to use it. It took us some time to get to know the software and we have to learn it all and then only we got comfortable using it. Also it is little bit pricey and use have to pay extra money for using latest features. But it is worth it in a long run. Review collected by and hosted on G2.com.

The standard package works great and I really like the recent upgrades to Aware, the dashboarding feature. Using queries is a lovely way to keep up-to-date dashboards, but user-friendliness of queries could improve. ARIS is easy to install and the user management through Active Directory works well. I work with ARIS every day. Customer support is great. Review collected by and hosted on G2.com.

It is often difficult to create custom functions and reports in ARIS. The combination with ARCM is often difficult and needs maintenance after every few service releases. Review collected by and hosted on G2.com.