ARC Facilities Pros and Cons

I am a secretary to the Facilities Services Director for our school district. I mostly use the ARC Facilities platform to add users and administrators, uploading O&M's and warranties after substantial completion. I access ARC for floor plans and other information if requested from within our district and A/E overseeing our building projects. It's quick and easy accessing the information they need. Review collected by and hosted on G2.com.

The new interface isn't user-friendly. Once you know the "path" to the information you need, you can find it after acessing it a few times. I felt the older platform before the most recent change was much easier.

ARC representatives need to reach out and touch the customer more, ask what specific training needs might be. Our seasoned trades are still "old school" in finding the information they need by going to a building rather than accessing the information w/in ARC Facilities right from their finger-tips. Customized training is a need for us specifically. Review collected by and hosted on G2.com.

Ability to create icons and how much information that can be added to each icon. Review collected by and hosted on G2.com.

As of right now I am still in the learning mode, can not think of anything as of right now. Review collected by and hosted on G2.com.

Having our employees able to access this database is a huge help while in the field.

They use this already on a daily basis Review collected by and hosted on G2.com.

There is nothing that we dislike about ARC Review collected by and hosted on G2.com.

being able to label firedoors and life safety. Review collected by and hosted on G2.com.

I wish they had more icons. hopefully they will get more Review collected by and hosted on G2.com.

Being able to locate equipment and navigate through the drawing with ease. Review collected by and hosted on G2.com.

I have no dislikes. The training was very helpful. Review collected by and hosted on G2.com.

being able to find shut offs and other components Review collected by and hosted on G2.com.

I would like to see more icons to do with plumbing Review collected by and hosted on G2.com.

How easy it is to use when working out of the office. Review collected by and hosted on G2.com.

The loading speed could be faster when online. Review collected by and hosted on G2.com.

I like that you're able to label, add pictures and descriptions. Review collected by and hosted on G2.com.

The only thing that I dislike is that you're not able to drop down a floor on plans without going back to the start page. Review collected by and hosted on G2.com.

The organization of files make it easy to navigate through the app. Review collected by and hosted on G2.com.

Maybe there could be more equipment icons to choose from in future updates Review collected by and hosted on G2.com.

Ability to track and locate assets quickly Review collected by and hosted on G2.com.

Have yet to encounter any downsides of the platform at this time. Review collected by and hosted on G2.com.