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ARC Facilities
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4.5 out of 5 stars
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ARC Facilities Reviews & Product Details

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BG
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about ARC Facilities?

Being able to locate equipment and navigate through the drawing with ease. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

I have no dislikes. The training was very helpful. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

I have not seen any problems. Review collected by and hosted on G2.com.

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ARC Facilities Overview

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What is ARC Facilities?

Thousands of engineers and technicians walk the floors of millions of square feet of facilities every day, working hard to keep building occupants safe and secure. But the information they need to accomplish their tasks, whether for routine maintenance or emergencies, is never available to them in the field. Instead, it is trapped in blueprints or desktop servers – a problem that has never been solved, until now. Solving this problem would bring significant benefits to Facilities owners and operators and save millions of dollars in operating costs. ARC Facilities makes this happen. ARC Facilities has pioneered an entirely new category of facility management software: Building Plans and Information Management. Designed for mobility and quick access, our mobile-first platform app puts your plan room in your pocket via an easy-to-use mobile app so on-the-go facilities teams can simply click on digital maps, retrieve closeout info, identify shut-off locations and equipment details anywhere, anytime. Visit www.arcfacilities.com to view customer stories, watch product overviews, request a demo and more.

ARC Facilities Details
Product Website
Discussions
ARC Facilities Community
Languages Supported
English
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Product Description

ARC Facilities is a way to centralize and access building's critical information.

How do you position yourself against your competitors?

Unmatched Efficiency and Empowerment: Choose ARC Facilities for Critical Situations

What sets us apart is our unwavering commitment to efficiency and empowerment in critical situations. With the ARC Facilities app, our field engineers can instantly provide first responders with precise details, including pictures or maps, of electrical shutoff panel locations, even when 25 minutes away. Technicians can access troubleshooting manuals, warranty details, and service call information while on a 20-foot ladder, ensuring uninterrupted workflow. Facility managers equipped with the app can swiftly access and share vital information like building plans, shutoffs, and fire exits with first responders. Our streamlined onboarding process enables new team members to access building information immediately, eliminating the need for shadowing experienced engineers. No other software solutions can match our rapid response and effectiveness, making us the ideal choice for maximizing productivity and ensuring business continuity. Choose our company for unparalleled performance in critical situations.

Seller Details
Seller
ARC Document Solutions
Company Website
Year Founded
2017
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
1,448 employees on LinkedIn®
Ownership
NYSE:ARC
Total Revenue (USD mm)
$289
Description

ARC Facilities - Smart building technology for the built space. Our software is specifically designed for the built environment, revolutionizing the way facilities teams access crucial information through a mobile-first platform. With this user-friendly app, you can access & distribute vital building details, including as-builts, closeouts, emergency data, O&Ms, and compliance documents, all from your fingertips. Say goodbye to countless hours spent searching for electronic files or rummaging through stacks of paper in the plan room. Now, you can effortlessly locate shut-off valves, fire alarms, and more by merely tapping your mobile device. Enable remote troubleshooting to prevent minor incidents from escalating into major disasters. Empower your facilities teams to operate more efficiently, cover broader areas, and respond more rapidly, all by providing them with instant access to essential building information.

AF
Overview Provided by:
Andira Fara

Recent ARC Facilities Reviews

AN
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Excellent company"
ARC Facilities is a facility management software suite that helps organizations keep buildings safe and well-maintained, and maintain business cont...
Read more
AN
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"best for building management"
it have atttractive user expirance , featuree etc
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"ARC CFVH"
Able to use while in the Being able to use it out in the facility to Locating valves etc.
Read more
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ARC Facilities Media

ARC Facilities Demo - ARC Facilities App
ARC Facilities is a platform that delivers instant access to critical building information such as plans, closeouts, shutoffs or emergency access on a mobile device.
ARC Facilities Demo - As-Builts
Save time with instant access to continuously updated As-Builts, building plans, and current sets.
ARC Facilities Demo - ARC Equipment
Respond faster to repairs and maintenance requests with instant access to equipment details. Tap on interactive maps to quickly locate equipment within a building or on the campus.
ARC Facilities Demo - Shutoffs
Simply tap on interactive maps to quickly locate shutoffs. Prevent accidents from becoming catastrophes with a rapid and safe response.
ARC Facilities Demo - Advanced Search
Locate anything in the platform with just a few taps. AI and ML technology extract intelligence from every document making search simple and fast.
Play ARC Facilities Video
Play ARC Facilities Video
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42 out of 43 Total Reviews for ARC Facilities

4.5 out of 5
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42 out of 43 Total Reviews for ARC Facilities
4.5 out of 5
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42 out of 43 Total Reviews for ARC Facilities
4.5 out of 5
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ARC Facilities Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ARC FacilitiesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AN
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about ARC Facilities?

ARC Facilities is a facility management software suite that helps organizations keep buildings safe and well-maintained, and maintain business continuity. The software includes a mobile app that allows users to access building information from anywhere. Some say the software is easy to use, intuitive, and requires minimal training Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

Nothing is bad, all are good things. INDIA. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

Our facility management software is designed to help you quickly respond to emergencies, address equipment maintenance, and prevent institutional knowledge from leaving your facility. With our mobile-friendly app, all parties will be on the same page, whether it's mitigating an emergency or enhancing productivity. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about ARC Facilities?

it have atttractive user expirance , featuree etc Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

application looks good , but need in improvemnt of ui Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

it is benificial in storing out data securely Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ARC Facilities?

My favorite tool is that you are able to click on the sheet list and go directly to the sheet you are wanting to see without having to go through all the sheets on that project. I also like the map view because it helps when there's multiple buildings on your campus. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

It takes some time to upload the PDF completly sometimes, and a lot of times I have to go back to the home page and try again. I also dislike how when you hit the back button it goes to the home page instead of going to the list you where prior to that. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

I need to access as-builts all the time it has helped me with accessing old drawings that I didn't knew we even had it. Review collected by and hosted on G2.com.

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Jeremy R.
JR
General Foreman
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ARC Facilities?

Search , Tools, Information

When your on a job and need to isolate equipment you can look it up and isolate other equipment Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

I can't think of anything.

No downside, it's a very helpful tool! Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

We can add information to an area we are working, it helps us isolate equipment faster! Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ARC Facilities?

Able to use while in the Being able to use it out in the facility to Locating valves etc. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

seeing mulitple items at once / i have none Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

the location of shut off valves Review collected by and hosted on G2.com.

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Response from Andira Fara of ARC Facilities
Editedit

Thank you for your kind review! Your words mean a lot to us and inspire us to keep giving our best.

Warm regards,

ARC Facilities

See how ARC Facilities improved
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AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about ARC Facilities?

Having our documents and forms easily accessible. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

Still learning . Will fill out a more thorough report later. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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LW
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ARC Facilities?

We can attach our submittals to the equipment. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

1. No document management for our PM's

2. Make it easier to search within the program, not just the home screen. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

Our building has a lot of equipment, valves, and devices, making it easier to find them. Hope someday we can also use our PM systems in ARC Review collected by and hosted on G2.com.

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Verified User in Facilities Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about ARC Facilities?

Absolutely nothing. What more do I need to say??? Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

I have been working with I T for the month I have been employed. Still can't get into the program. Even the admin doesn't understand Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

I haven't been able to get into Arc Facilities. So you have been useless to me. Will someone get me paper blueprints??? Review collected by and hosted on G2.com.

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Response from Andira Fara of ARC Facilities
Editedit

We are very sorry to hear of your challenges getting into the app. Please reach out to our Customer Success team and we will be happy to assist you. Here is the contact information:

CustomerSuccess@arcfacilities.com

(855) 500-3489

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MV
Sr. Property Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ARC Facilities?

ARC Facilities helps us keep all of our floor plans and building information in one place. It allows us to access this info from our cell phone or ipad. Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

There are honestly no downsides to ARC Facilities. This software has saved us hours locating building info when needed to provide to our vendors. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

ARC Facilities allows us to keep track of preventative maintenance of our equipment. It allows us to access important service histories of our equipment and systems. Review collected by and hosted on G2.com.

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BS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ARC Facilities?

The Ability to see the equipment within the Map Review collected by and hosted on G2.com.

What do you dislike about ARC Facilities?

The multiple steps needed to find what you are looking for. The process should be less cumbersome. Review collected by and hosted on G2.com.

What problems is ARC Facilities solving and how is that benefiting you?

Not much of a benefit. As I have said before, it enables us to find the location of the equipment. It could be broken down better. Review collected by and hosted on G2.com.

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ARC Facilities Categories on G2
Facility Management
Facility Management

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