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Apteryx Imaging
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Apteryx Imaging
By Planet DDS
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3.2 out of 5 stars
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Apteryx Imaging Reviews & Product Details

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AF
Implementation Consultant
Small-Business(50 or fewer emp.)
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What do you like best about Apteryx Imaging?

The ease of use. The clarity of the images were outstanding. I also liked the ease in which to create templates to use. Review collected by and hosted on G2.com.

What do you dislike about Apteryx Imaging?

The only issue with a XVWEB is just if the internet goes down. Review collected by and hosted on G2.com.

Recommendations to others considering Apteryx Imaging:

Looking to get rid of the desktop version of x-ray software. The advantage of web-based system is clear images and send images. Also, the ease of ability Review collected by and hosted on G2.com.

What problems is Apteryx Imaging solving and how is that benefiting you?

Ease in which to access to xrays, ease in which to edit, adjust and review xrays. The other advantage is the ease to send xrays to providers Review collected by and hosted on G2.com.

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Apteryx Imaging Overview

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What is Apteryx Imaging?

Apteryx Imaging XVWeb is a HIPAA compliant, DICOM format, open architecture 2D and 3D imaging software with cloud capabilities brought to you by Planet DDS. Since 2012, Apteryx has been providing customers with a solution that allows for image storage in the cloud and on office servers. The hybrid solution that is the best of both worlds, allowing customers to have more storage room, reduced IT expenses, and the ability to access images via an internet connection from anywhere at any time. In 2020, Apteryx was purchased by Planet DDS, which is located in Newport Beach, California Rather than being a subsidiary of a dental products or insurance company, Planet DDS is unique in that we are exclusively dental software focused. This allows us to constantly utilize our customers’ feedback to improve our software in order to deliver everything needed to run your dental practice at maximum efficiency and profitability.

Apteryx Imaging Details
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Apteryx Imaging Community
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Product Description

Apteryx Imaging is an unmodifiable, secure, imaging format that exports image file formats including TIFF and JPEG for for universal viewing.

How do you position yourself against your competitors?

Our hybrid model allows dental practices of all sizes, from private practices to large DSOs, to have the best of both worlds. Not only can they store images in the cloud, but they can also store images on their own servers.

Apteryx is one of the few open-architecture imaging software solutions on the market, which means that it can work with almost any major sensor brand that the dental practice already has at their office.

For private practices, this means that there isn’t a huge expense when switching to Apteryx XVWeb. For DSOs, this means that when acquiring new locations, whatever sensors are already at those locations are fine to stay and will most likely work with XVWeb.

In addition, Apteryx XVWeb has the rare claims of being built on the DICOM standard, has an optional 3D viewer and the ability to upload and manipulate CBCT files.

Seller Details
Seller
Planet DDS
Year Founded
2003
HQ Location
Newport Beach, California
Twitter
@planetdds
1,885 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®
Sherwin Q.
SQ
Overview Provided by:
Sherwin Querubin

Recent Apteryx Imaging Reviews

Chris G.
CG
Chris G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Apteryx Cloud Imaging"
We love having access to images from anywhere. Love the cloud updates so our backup/disaster recovery is much easier. We have very few imaging re...
Read more
PK
peter k.Small-Business (50 or fewer emp.)
0.0 out of 5
"nightmare"
mistake, i wish i never got involved with them.
Read more
TF
Tanya F.Small-Business (50 or fewer emp.)
1.0 out of 5
"Tanya"
That it is compatible with most dental software
Read more
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Apteryx Imaging Media

Apteryx Imaging Demo - XVWeb Image view of patient xray
This screen shows the images with the ability to click into each xray image with access to all the tools on one screen for enhancing, editing, annotating, and sending out.
Apteryx Imaging Demo - Apteryx XVWeb Login Screen
Clean, simple login screen to access all x-ray images from a web enabled device.
Apteryx Imaging Demo - Enhancement View within XVWeb
While staying on the same screen, you can open the enhancement tool and adjust what is needed without leaving the screen.
Apteryx Imaging Demo - Images with Practice Management System
This screen shows the xrays captured within the practice management solution. Easily able to pull the images up and keep them in the patient profile.
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4 out of 5 Total Reviews for Apteryx Imaging

3.2 out of 5
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4 out of 5 Total Reviews for Apteryx Imaging
3.2 out of 5
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4 out of 5 Total Reviews for Apteryx Imaging
3.2 out of 5
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Chris G.
CG
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Apteryx Imaging?

We love having access to images from anywhere. Love the cloud updates so our backup/disaster recovery is much easier. We have very few imaging related IT calls any more. Review collected by and hosted on G2.com.

What do you dislike about Apteryx Imaging?

We have no dislikes about Apteryx Imaging. So far with over 25 practices using it our teams are loving it. Review collected by and hosted on G2.com.

What problems is Apteryx Imaging solving and how is that benefiting you?

We were scaling rapidly and looking to not only moernize our tech stack but to implement scalable solutions that truly worked for our end users, and our support teams. Apteryx does just that. Review collected by and hosted on G2.com.

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PK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Apteryx Imaging?

mistake, i wish i never got involved with them. Review collected by and hosted on G2.com.

What do you dislike about Apteryx Imaging?

Advertised a single solution for imaging and then "sunsetted" their imaging software. Advertised hardware to support sensors and software, which were not appropriate and had to be repurchased. This company is a joke, don't trust your patients with them. Review collected by and hosted on G2.com.

What problems is Apteryx Imaging solving and how is that benefiting you?

They offered to charge me for a new software to replace the one they just sold me. Thanks, for screwing me and then asking for more money. Avoid these jokers. Review collected by and hosted on G2.com.

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Response from Sherwin Querubin of Apteryx Imaging
Editedit

Peter, we understand the frustration that comes with having to update software. I believe you are speaking about our on-premise solution you purchased 4 years ago. As we continue to improve and enhance our offering, cloud-based software is the most secure, efficient, and cost-saving solution, and therefore we are focusing our efforts on our cloud-based solution, Apteryx XVWeb Cloud Imaging, and moving away from the on-premise solutions.

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TF
Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Apteryx Imaging?

That it is compatible with most dental software Review collected by and hosted on G2.com.

What do you dislike about Apteryx Imaging?

Contacting for help is very time-consuming, especially when you have a patient in the chair and your software isn't working. Also, when purchasing updated software it doesn't work correctly so they postpone GO LIVE's until a fix can be in place and it takes 8 months to GO LIVE and you already paid them the fee for the new software. Review collected by and hosted on G2.com.

What problems is Apteryx Imaging solving and how is that benefiting you?

We went throught our 2nd training session for XV web and the trainer suggested us to postpone final conversion because the software was not allowing us to retake images. This is our 2nd reschedule of conversion. So we were just rescheduling again. Review collected by and hosted on G2.com.

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Daniel C.
DC
COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apteryx Imaging?

Support has been top-notch, installation is very simple, and we have been able to integrate the system between two practices Review collected by and hosted on G2.com.

What do you dislike about Apteryx Imaging?

Nothing that we dislike in comparison to prior imaging software Review collected by and hosted on G2.com.

Recommendations to others considering Apteryx Imaging:

XVWeb has been helpful in growing our practice across multiple locations and would recommend to any other business looking to expand to other locations Review collected by and hosted on G2.com.

What problems is Apteryx Imaging solving and how is that benefiting you?

We can utilize the software at two locations and share the data between each site with ease. Review collected by and hosted on G2.com.

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Apteryx Imaging Categories on G2
Dental Imaging
Dental Imaging

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Apteryx Imaging