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APS Reviews & Product Details

Pricing

Pricing provided by APS.

Payroll

Starting at $6.00
1 Per Employee Per Month

APS Media

APS Demo - Payroll Review and Release Process
Payroll review and release process in APS OnLine
APS Demo - Manager Self Service
Home screen in manager self service desktop portal
APS Demo - Employee Self Service
Home screen in employee self service desktop portal
APS Demo - Employee Self Service Clock In Screen
Clock-in screen of the employee self service mobile app
APS Demo - Expense Management
Expense Management dashboard in APS OnLine
APS Demo - Workforce Planning
Workforce Planning dashboard and budgeting metrics in APS OnLine
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APS Reviews (823)

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Reviews

APS Reviews (823)

View 2 Video Reviews
4.6
824 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the exceptional customer service provided by APS, highlighting the quick response times and knowledgeable support team that assist with various payroll and HR tasks. The platform is noted for its user-friendly interface and seamless integration, making it easy for companies to manage payroll and employee data efficiently. However, some users mention that customization options for reports can be limited, which may require additional support.

Pros & Cons

Generated from real user reviews
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Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"Staff Accountant"
What do you like best about APS?

I love how user-friendly and efficient the system is. It makes payroll processing so easy and saves a lot of time. The customer support has also been great for us. Review collected by and hosted on G2.com.

What do you dislike about APS?

There’s not much I dislike about APS overall, but if I had to name something, it would be that some features could be a bit more intuitive or customizable. Even so, the support team usually helps resolve things quickly. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you so much for sharing your experience! We’re thrilled to hear that APS has made your payroll process more efficient and that our support team has been there when you’ve needed them. It’s wonderful to know the system’s ease of use is helping save time and simplify your day-to-day work.

We also appreciate your feedback about feature customization. Our team is always working on ways to make APS even more intuitive and adaptable for our users.

We’re grateful to have you as part of the APS family and look forward to continuing to support your success!

Verified User in Accounting
GA
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Operations Manager"
What do you like best about APS?

The view to have APS hire, the friendly view and access to the employee profile.

Having the creation to make our evaluation tailored to different audiences of employees. Review collected by and hosted on G2.com.

What do you dislike about APS?

I would like to easily access reports when it comes to comparison of amounts and positions.

I would like to see a friendly and interactive section in the documents so its all standard in format inside the documents that are uploaded Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you so much for sharing your feedback and for highlighting how APS has helped streamline your payroll, benefits, and performance evaluation processes! We’re glad to hear you’re finding value in having everything in one place and that the platform makes it easier to manage evaluations across different employee groups.

We also appreciate your suggestions regarding report accessibility and document formatting consistency — feedback like this helps us continue improving the user experience. Our team is always exploring ways to make reporting more intuitive and interactive.

Thanks again for being part of the APS family and for taking the time to share your experience!

Julie L.
JL
Bookkeeper
Small-Business (50 or fewer emp.)
"So far so good!"
What do you like best about APS?

I am at the beginning of my journey with APS, but so far they have been amazing. The process to learn about and sign on with APS has been extremely smooth and well done. I worked with Kaylee at the beginning and she was attentive, knowledeable, and extremely helpful as this is my first time working with a big payroll company. APS was not the cheapest quote I received, but I chose them because of their customer service. They were definitely better in this area than the other companies I talked with. Bonus! They sent our office cookies! Review collected by and hosted on G2.com.

What do you dislike about APS?

I don't really have any. If you are a smaller company, their minimum monthly cost is $250. This could be a problem if you don't have enough people to meet that quota. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you, Julie! We’re thrilled to hear your experience with APS has been such a positive one so far, and we’ll be sure to pass along your kind words to Kaylee. We’re excited to support you on this journey and look forward to continuing to deliver the service that made us stand out. And we’re always happy to sweeten the start with cookies!

Amy  W.
AW
Business Administrator
Small-Business (50 or fewer emp.)
"Very User Friendly"
What do you like best about APS?

The website layout is easy to navigate. Customer service is also very helpful. When I was taking over our payroll duties and had questions, their support team was quick to respond and address any issues I was having. Aps also has everything we need to manage our employees. We can print out all the reports we need directly from their website. Review collected by and hosted on G2.com.

What do you dislike about APS?

There have been a couple times when I have searched for something and didn't know the correct words to search for the answer I needed. I then just had to reach out to customer support and wait for them to get back with me. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you for your review! We're glad APS is helping support your team, and we appreciate having you as a valued customer.

Verified User in Religious Institutions
AR
Mid-Market (51-1000 emp.)
"Streamlines Hiring-to-Payroll, but Reporting Feels Clunky"
What do you like best about APS?

It streamlines applicants from recruitment through hire to payroll. Review collected by and hosted on G2.com.

What do you dislike about APS?

The reporting feature is very clunky and not easy to navigate. Review collected by and hosted on G2.com.

Response from Samantha Serigny of APS

Thank you for sharing your experience with APS. We're pleased to hear that our system has been beneficial for your recruitment and payroll needs. We apologize for the inconvenience you've experienced with the reporting feature and will work to address this issue.

Chris T.
CT
Controller
Mid-Market (51-1000 emp.)
"APS Payroll! So easy to use"
What do you like best about APS?

Very clean and organized payroll solution. Everything is in 1 spot, 1 website and you can see anything you need to with regards to payroll. It is easy to add employees, very straight forward. APS also does the 1095's for me, tracks reviews, benefits and accruals. Review collected by and hosted on G2.com.

What do you dislike about APS?

Uploading documents. I often times want to upload several documents at a time to either the company documents or the employee documents and I wish there was a drag and drop feature. Instead you have to upload 1 document at a time. I dislike that when you put a pay raise in the system it is not automatic, you have to manually change pay raises. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you for updating your review! We're so glad to hear that you're finding APS easy to use and that our centralized platform is supporting your payroll, benefits, and review processes. We also appreciate your feedback on document uploads and pay raise functionality - improving those workflows is important to us, and your input helps guide future enhancements.

Thanks again for being a valued APS customer!

Verified User in Food & Beverages
AF
Enterprise (> 1000 emp.)
"Outstanding Customer Service and Instant Support via APS Portal"
What do you like best about APS?

Customer service is wonderful. All questions or assistance needed is done through the APS portal and assigned to someone instantly. Great communication. Review collected by and hosted on G2.com.

What do you dislike about APS?

There is nothing I dislike about APS. We came from Paycom and dealt with horrible customer service and follow up. APS has been wonderful in all aspects. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you so much for sharing your experience! We’re thrilled to hear that our support team and APS portal have made such a positive difference for you. It’s great to know the move to paperless onboarding has been smooth and impactful for your team. We’re so glad to be part of that success!

See how APS improved
Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Easy-to-Navigate Screens, But Time Clock Customization Falls Short"
What do you like best about APS?

The screens are easy to navigate and understand Review collected by and hosted on G2.com.

What do you dislike about APS?

They aren't able to customize the time clock for our company needs Review collected by and hosted on G2.com.

Response from Samantha Serigny of APS

We're glad to hear that you find the screens easy to navigate. We'll take note of your feedback regarding time clock customization and strive to enhance this feature for our users.

Chris H.
CH
Director of Finance
Mid-Market (51-1000 emp.)
"Holy Angels"
What do you like best about APS?

I have worked with APS for 17 years plus and cannot recommend them enough. APS has proven to be a great partner for Holy Angels. Their products are easy to use, and their customer support is unmatched. Payroll processing, open enrollment, quarterly reporting and annual reporting are a breeze. I do not work with the HR side much, as I am in finance, however I do know that any help our HR department needs APS is right there to help and get it right. Their Analytics and Help Guides are awesome. Review collected by and hosted on G2.com.

What do you dislike about APS?

I do not have anything negative to say about APS Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you so much, Chris! We truly appreciate your 17+ years of partnership and your kind words about our team and solutions. It’s incredibly rewarding to hear how APS continues to support Holy Angels across payroll, reporting, and more. We're grateful to work with you and your team, and we look forward to many more years of continued success together!

AA
Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great payroll system"
What do you like best about APS?

The automation and reduced compliance risks are the best parts of APS. The company does not need to worry about all the compliance related things as APS handles it Review collected by and hosted on G2.com.

What do you dislike about APS?

Everything is great actually. But one thing if I want to tell is they can make their UI more modern so that users feel more premium while using the app Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Hi Asif,

Thank you for your review! We’re thrilled to hear APS has helped save time and reduce compliance risks for your team. We also appreciate your suggestion on making the UI feel more modern—feedback like this helps us continue improving the experience.

Questions about APS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

ST
Steffan TOLLIVER
Last activity over 5 years ago

accruals

Verified User
G2
Verified User
Last activity almost 4 years ago

They help you get started and such an easy system to use !

Pricing Options

Pricing provided by APS.

Payroll

Starting at $6.00
1 Per Employee Per Month

Payroll + Attendance

Starting at $10.00
1 Per Employee Per Month

Payroll + HR + Attendance

Starting at $14.00
1 Per Employee Per Month
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APS Features
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Tax Calculation
Tax Filing
Automatic Tax Payment
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APS