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APS Reviews & Product Details

Pricing

Pricing provided by APS.

Payroll

Starting at $6.00
1 Per Employee Per Month

APS Media

APS Demo - Payroll Review and Release Process
Payroll review and release process in APS OnLine
APS Demo - Manager Self Service
Home screen in manager self service desktop portal
APS Demo - Employee Self Service
Home screen in employee self service desktop portal
APS Demo - Employee Self Service Clock In Screen
Clock-in screen of the employee self service mobile app
APS Demo - Expense Management
Expense Management dashboard in APS OnLine
APS Demo - Workforce Planning
Workforce Planning dashboard and budgeting metrics in APS OnLine
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APS Reviews (824)

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Reviews

APS Reviews (824)

View 2 Video Reviews
4.6
824 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the exceptional customer service provided by APS, highlighting the quick response times and knowledgeable support team that assist with various payroll and HR tasks. The platform is noted for its user-friendly interface and seamless integration, making it easy for companies to manage payroll and employee data efficiently. However, some users mention that customization options for reports can be limited, which may require additional support.

Pros & Cons

Generated from real user reviews
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Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"APS has been a game changer for us!"
What do you like best about APS?

APS offers an intuitive, user-friendly platform that makes payroll and HR management simple and efficient. The system’s flexibility allows us to easily handle everything from payroll processing and benefits administration to employee self-service and compliance reporting. Their customer support team is responsive, knowledgeable, and truly invested in helping us succeed. APS saves time, reduces errors, and keeps our processes organized—all in one convenient system. Review collected by and hosted on G2.com.

What do you dislike about APS?

While APS is a strong platform overall, some areas could be more streamlined. Certain setup processes and customizations can feel time-consuming, and reporting—while powerful—sometimes requires extra steps or assistance from support to get exactly what’s needed. Occasional system quirks or delays during updates can also cause minor frustration. However, these challenges are generally offset by the helpful support team and ongoing system improvements. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you for the great feedback!

We’re thrilled to hear that APS has been a game changer for your team and that our prompt customer service has made a positive impact. It’s also great to know that having all your resources on one platform has been a valuable benefit.

We appreciate your note about the Employee Self Service (ESS) app. Feedback like yours helps guide our ongoing improvements.

Thank you for being a valued APS customer — we’re grateful for your partnership!

Benji F.
BF
Office Manager
Small-Business (50 or fewer emp.)
"Excellent Communication and Prompt Support"
What do you like best about APS?

Our payroll system is reliable, easy to use, and saves us a lot of time each pay period. The interface is straightforward, reports are clear, and processing payroll has become much smoother. It’s made managing employee payments stress-free and efficient. Communication and customer service is excellent! Review collected by and hosted on G2.com.

What do you dislike about APS?

Our payroll system has been excellent — it’s easy to use, reliable, and saves us a lot of time. The reports are clear, and processing payroll runs smoothly every time. Honestly, we haven’t encountered any downsides so far! Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you for sharing your feedback! We’re thrilled to hear that APS has made payroll processing and time tracking more efficient for your team. Our goal is to provide reliable technology that simplifies daily workflows so you can focus on what matters most—your people.

It’s also great to know that communication and support have stood out to you. We take pride in providing responsive, knowledgeable service to help every client succeed.

We appreciate your partnership and look forward to continuing to support your business!

Julie R.
JR
Chief Financial Officer
Mid-Market (51-1000 emp.)
"APS is very user friendly and easy to process payroll"
What do you like best about APS?

The reporting is great and the export of journal entries into my accounting software is easy. Review collected by and hosted on G2.com.

What do you dislike about APS?

There is not a lot of things I do not like. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you, Julie! We’re so glad to hear that APS has made payroll and reporting easier for you, especially with journal entry exports into your accounting system. It’s great to know our support team has been there for you when needed. We appreciate your kind words and your partnership!

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Good program and customer service"
What do you like best about APS?

Customer service is very good. It is a pretty complete program. Review collected by and hosted on G2.com.

What do you dislike about APS?

I would have liked more training. The interface can be more modern. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thanks for the thoughtful review, Hoa. We're so glad to hear our customer service and platform are supporting your onboarding needs, especially with such a high-volume process. We appreciate your feedback about training and the interface, and we'll be sure to pass it along to our team as we continue improving the user experience.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Multisite Nonprofit"
What do you like best about APS?

We are a multi campus church where each organization is operating as a stand alone 501(c)3. The APS system allows us to process separate payrolls for each organization yet also enables the ability to combine information in ad hoc reports across all entities. Another plus is the ease & ability to move people from one organization to another. Review collected by and hosted on G2.com.

What do you dislike about APS?

There are a few quirks in the benefit plan setups, but the team helped us with some work arounds and there are planned updates in the development. Would like to see the life insurance plan be reconfigured to use drop downs for the the value of insurance selected. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you for sharing your updated experience! We’re so glad to hear that APS has helped simplify payroll and HR administration across your multi-campus organization. It’s great to know the platform’s flexibility in handling multiple entities and combined reporting has supported your operations.

We also appreciate your feedback on benefit plan setup and life insurance configuration options. Our team values insights like yours as we continue enhancing functionality to better meet our clients’ needs.

We’re grateful for your ongoing partnership and thrilled to support your mission!

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Outstanding Customer Service and Rapid Support"
What do you like best about APS?

I appreciate the quick response to any issues or questions, as well as the excellent customer service. We use APS for both onboarding and payroll, and I find it very user-friendly. The instructional videos provided are also a great feature, making it easier to find answers when needed. Review collected by and hosted on G2.com.

What do you dislike about APS?

In APS Payroll, when you make a change to a record, there is no save button—the changes are applied automatically, and you cannot undo them. This means you have to be very careful to avoid making mistakes. Additionally, I find that the benefits section is not as user-friendly as other parts of the system. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our customer service, support team, and training resources have made a positive impact. It’s great to know that onboarding and payroll have been smooth and user-friendly for you.

We also really appreciate your feedback about the automatic save function and the benefits section — our product team continuously reviews input like this to identify areas where we can make the platform even more intuitive.

We’re glad APS is helping you move toward a more streamlined, all-in-one experience, and we look forward to continuing to support your team’s success!

Verified User in Human Resources
AH
Mid-Market (51-1000 emp.)
"Innovative Ad Features Like Text to Apply and QR Codes Stand Out"
What do you like best about APS?

I like the ad features like the text to apply feature, the QR code poster, etc. I also like the onboarding part of APS and how new hires can get sent an email to complete those documents prior to starting. It makes things easier. Review collected by and hosted on G2.com.

What do you dislike about APS?

I can't delete employees after 24 hours if they didn't actually start with us but you guys do help me with that if i need it done. I also can't make someone inactive on the onboarding part of APS if i choose "former" or "current" employee. It makes me select "never" started with us for it to work. The employee doesn't get deleted otherwise. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you for sharing your experience! We’re glad to hear that APS’s recruiting and onboarding tools—like Text-to-Apply and QR code features—have made it easier to attract and prepare new hires before their first day. It’s great to know these capabilities are helping save time and improve your hiring workflow.

We also appreciate your feedback about employee status updates and deletion options. Our team continually reviews suggestions like this to make the platform more flexible and user-friendly.

We’re grateful for your partnership and look forward to supporting your continued success!

Verified User in Human Resources
AH
Mid-Market (51-1000 emp.)
"Exceptional Support and Expertise—APS Never Disappoints"
What do you like best about APS?

Over the past three years, I have submitted numerous requests, and the response time has always been impressively fast. The staff demonstrates a strong understanding of everything related to APS, and if they are ever unsure about something, they make sure to find the answer promptly. Review collected by and hosted on G2.com.

What do you dislike about APS?

Having worked with APS for nearly three years, I have yet to encounter anything worth complaining about. Although we did experience a minor issue with our scheduler, their team was able to resolve it and get everything running smoothly. Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our support team has continued to be a reliable resource for you over the past few years. It’s great to know that our responsiveness and commitment to finding answers quickly have made a positive impact.

We’re also glad to hear that your scheduler issue was resolved smoothly and that APS has helped make payroll and benefits management easier to navigate. We truly appreciate your partnership and look forward to continuing to support you and your team!

Wilmar C.
WC
Transaction Monitoring Specialist
Mid-Market (51-1000 emp.)
"Reliable and efficient platform for managing processes"
What do you like best about APS?

APS provides a very intuitive interface that makes navigation simple even for new users. The platform is stable, reliable, and allows us to manage tasks smoothly without unnecessary complications. The reporting and tracking features are clear and useful, making it easier to follow progress and keep everything organized. Its ability to streamline processes saves both time and effort, which is one of the biggest advantages for daily operations. Review collected by and hosted on G2.com.

What do you dislike about APS?

While APS is a strong tool overall, there are areas where it could be improved. The customization options are somewhat limited, which means adapting it fully to specific workflows can take extra effort. At times, customer support response can be a bit slow when dealing with more complex issues. Additionally, integrations with third-party tools are functional but not always as seamless as expected, which can require additional manual work to bridge the gaps Review collected by and hosted on G2.com.

Response from Hope Dasher of APS

Hi Wilmar, thank you for sharing such thoughtful feedback! We’re thrilled to hear that APS has helped your team simplify payroll and HR by consolidating everything into one intuitive platform. It’s great to know the reporting, tracking, and process streamlining features are saving you valuable time and effort.

We also appreciate your insights on customization, support responsiveness, and third-party integrations. Feedback like this helps us identify areas for continued improvement, and we’ll be sure to share your comments with our product and support teams.

We’re glad APS is making a positive impact on your daily operations and employee experience, and we look forward to supporting your success as you grow.

Dorna I.
DI
"Flawless Payroll Processing and Excellent Support"
What do you like best about APS?

I find the customer service from APS great. They are quick to help and respond to my inquiries. The initial setup of APS was also very smooth, which was a relief. I switched to APS because the previous company I used did not offer prepaid checks, which APS does, making it a more complete solution for my needs. Review collected by and hosted on G2.com.

What do you dislike about APS?

n/a Review collected by and hosted on G2.com.

Response from Samantha Serigny of APS

We're delighted to hear that you find our customer service great and the setup process smooth. We're committed to providing excellent support and are pleased to offer the prepaid check option that meets your needs. Thank you for choosing APS, and we look forward to continuing to serve you.

Questions about APS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity almost 4 years ago

They help you get started and such an easy system to use !

ST
Steffan TOLLIVER
Last activity over 5 years ago

accruals

Pricing Options

Pricing provided by APS.

Payroll

Starting at $6.00
1 Per Employee Per Month

Payroll + Attendance

Starting at $10.00
1 Per Employee Per Month

Payroll + HR + Attendance

Starting at $14.00
1 Per Employee Per Month
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APS Features
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Tax Calculation
Tax Filing
Automatic Tax Payment
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APS