Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.
RemotePC allows you to access and manage your far away computers anytime, from any device - given that the computer has an active Internet connection and the RemotePC application is installed on it. You can login to your office or home computer, manage your files and work on your computer - as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot.
Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
The #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not.
By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.
Both AnyDesk and TeamViewer share an identical average rating of 4.5/5, with TeamViewer having a larger review base (3,802 vs. 1,073). Dimension scores reveal AnyDesk slightly outperforms TeamViewer by 0.2 points in Ease of Setup (9.3 vs 9.1) and by 0.2 points in Usability (9.3 vs 9.1), while also leading by 0.1 points in Ease of Admin (9.0 vs 8.9), Better at Meeting Requirements (9.2 vs 9.1), Better at Support (8.8 vs 8.6), and Easier to Do Business With (8.7 vs 8.6). Feature-wise, TeamViewer offers additional capabilities such as Applications Management, Device Enrollment, Device Management, and Diagnostics, which are not available in AnyDesk. Sentiment analysis shows TeamViewer has significantly more mentions of Ease of Use (518 vs 34) and Remote Access (428 vs 13), reflecting its broader adoption and feature set. However, both products face similar challenges with connection and performance issues, with TeamViewer having more mentions of connection problems (181 vs 10) and pricing concerns (138 vs 5).
Top alternatives to AnyDesk include TeamViewer (4.5/5 stars, 3802 reviews), Zoho Assist (4.6/5 stars, 665 reviews), and RemotePC (4.7/5 stars, 633 reviews). These alternatives excel in areas such as ease of administration, support capabilities, and meeting business requirements, particularly for SMBs and mid-market segments. For instance, Zoho Assist and RemotePC are noted for being easier to administer and better at support compared to AnyDesk, while TeamViewer offers advanced device and application management features. Other notable alternatives include ISL Online, Splashtop Remote Access, and ScreenConnect, which provide enhanced customization and integration options.
AnyDesk lacks native features such as Applications Management, Device Enrollment, Device Management, and Diagnostics, which are offered by several alternatives including TeamViewer, Zoho Assist, ISL Online, Splashtop Remote Access, ScreenConnect, LogMeIn Resolve, and RealVNC. Additionally, ISL Online and LogMeIn Resolve provide Remote Wipe capabilities, a feature absent in AnyDesk.
Reviewers frequently recommend TeamViewer for its broad device support and security features, despite its higher cost and occasional connectivity issues. Zoho Assist is favored for its simplicity, browser-based access, and affordability, making it ideal for SMB IT support teams. RemotePC is praised for its usability and reliable remote access, with reviewers highlighting its value for money. Users switching from AnyDesk often cite better customer service, enhanced reporting, and more comprehensive feature sets as reasons for choosing these alternatives. While AnyDesk is recognized for ease of use and performance, its limitations in advanced management features and occasional connectivity issues lead some users to prefer these alternatives for enterprise-grade remote desktop needs.
Users often choose TeamViewer over AnyDesk due to its extensive feature set, including Applications Management, Device Enrollment, Device Management, and Diagnostics, which cater to enterprise needs. TeamViewer's larger user base (3,802 reviews) and higher volume of positive mentions for Ease of Use (518) and Remote Access (428) indicate strong user confidence and familiarity. Additionally, TeamViewer's integration capabilities, stable connections, and comprehensive remote support tools make it favorable for complex organizational environments. Despite some concerns about pricing and occasional connectivity issues, users value TeamViewer's reliability, cross-platform compatibility, and advanced management features, which justify its selection especially in professional and enterprise contexts.