Anthology Reach Reviews 2025: Details, Pricing, & Features

Verified User in Higher Education

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Dec 05, 2019(Original Nov 08, 2019)

"CampusNexus (Not the Best for Higher Education)"

What do you like best about Anthology Reach?

I like that I am able to generate reports with ease through the CRM. Overall, the CRM is fairly easy to use. CampusNexus has many features that smaller universities could benefit from. It allows you to send emails to prospective students and also has telecounseling workspaces for universities who may wish to implement telecounseling for reruiting purposes. Review collected by and hosted on G2.com.

What do you dislike about Anthology Reach?

CampusNexus doesn’t seem to be an efficient CRM for Higher Education (at least in my opinion working in an Enrollment Management department). We often have problems with Balancing CampusNexus CRM with our SIS. I think the GUI could use a major update. It would be great if CampusNexus CRM offered premium templates for sending emails to prospective students. It would also be great if SMS (sending text messages) was integrated in the CRM. Many prospective students would love to be communicated with that way, and it would be great if universities did not have to buy separate software to be able to communicate with students in that way. Review collected by and hosted on G2.com.

Recommendations to others considering Anthology Reach:

If your enrollment department plans on purchasing this CRM , be sure to do plenty of research to be sure it offers everything your employees need. CampusNexus does not offer various ways to communicate with students outside of sending emails. Review collected by and hosted on G2.com.

What problems is Anthology Reach solving and how is that benefiting you?

Overall, we are able to track most students at every stage of the enrollment funnel. We are also able to run daily reports for analyzing data between the CRM and the university's SIS.

Sometimes the CRM does not work seamlessly with the university's SIS (Student Information System). That can be a major problem especially when it comes to communicating with prospective students. You want to be sure you are communicating with as many students as possible. Review collected by and hosted on G2.com.

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Admin Approval Link

Verified User in Education Management

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Sep 05, 2017

"Lots of potential, but takes serious effort to achieve "

What do you like best about Anthology Reach?

-Highly customizable, flexible

-Ability to collect/integrate data based on needs

-Email campaigns Review collected by and hosted on G2.com.

What do you dislike about Anthology Reach?

-Not very intuitive

-Support can sometimes deal with 'symptoms' without fixing larger systemic issue

-Lots of bugs - mail merge features don't always work, etc

-Limited ability to integrate data into email campaigns compared to MailChimp, etc

-Chat features does not integrate very easily or intuitively into workflow Review collected by and hosted on G2.com.

Recommendations to others considering Anthology Reach:

Be prepared to spend time and effort into building the CRM into what you need it to be. It is not built with an admissions workflow in mind, so you will need to know exactly what you want and then create it from scratch. Review collected by and hosted on G2.com.

What problems is Anthology Reach solving and how is that benefiting you?

-Tracking data related to prospective student visits

-Automating communications

-Managing workflow Review collected by and hosted on G2.com.

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