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Amazon Transcribe Reviews & Product Details

SP
Senior Software Engineer
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Amazon Transcribe?

We do not need to manually process the audio file, that is to change the format of the file as compared to a competitor. There are many audio file format type is supported.

The best part about Transcribe is it is able to identify how many speakers are there and which speaker spoke what with the timestamp. Also an ability to add vocabulary. The best affordable and accurate service available which serves our need.

The newly added feature for real-time transcribing. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

For a small time period of audio, the time required for Transcribe job is equal or slightly more. But as the run time of file increases the response time improves considerably. Initially, when I tried the numeric value was transcribed as words rather than words.

Need to create job type for different file extension mp3., wav etc. Also sometimes it fails to trigger via a lambda function. Lack of logging on why a job failed Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

For serving our clients in terms of providing analytics on customer call data support. After transcribing a call we do evaluate the agent on how he performed & verify with training is given or any required.

Internally we also have a repository of a recorded call of any session or meeting; given a topic we do a search or find in this files once they are converted to text from audio files Review collected by and hosted on G2.com.

Amazon Transcribe Overview

What is Amazon Transcribe?

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech to text capability to their applications. Using the Amazon Transcribe API, you can analyze audio files stored in Amazon S3 and have the service return a text file of the transcribed speech.

Amazon Transcribe Details
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Product Description

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech to text capability to their applications. Using the Amazon Transcribe API, you can analyze audio files stored in Amazon S3 and have the service return a text file of the transcribed speech.


Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,232,760 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Total Revenue (USD mm)
$177,866
Description

By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

Recent Amazon Transcribe Reviews

Avijit  C.
AC
Avijit C.Small-Business (50 or fewer emp.)
3.5 out of 5
"Good Transcription, Could be better"
The speaker diarization is quite good as compared to other users and the transcription is fairly good.
Ganesh P.
GP
Ganesh P.Enterprise (> 1000 emp.)
4.5 out of 5
"Speech to text Transcribe is best among all"
Overall in all other pre trained AI models Amazon's Transcribe is very good for speech to text conversion, it gives you much accurate results as co...
SP
Sachin P.Enterprise (> 1000 emp.)
5.0 out of 5
"Best in the market"
We do not need to manually process the audio file, that is to change the format of the file as compared to a competitor. There are many audio file ...
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12 out of 13 Total Reviews for Amazon Transcribe

4.0 out of 5
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Overall Review Sentiment for Amazon TranscribeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Avijit  C.
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Amazon Transcribe?

The speaker diarization is quite good as compared to other users and the transcription is fairly good. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

At times it missed quite a few words specially named or NER Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

Transcribing calls from contact centre in order to analyse them and have a better customer experience understanding. Review collected by and hosted on G2.com.

Ganesh P.
GP
Mr Ganesh Paliwal
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

Overall in all other pre trained AI models Amazon's Transcribe is very good for speech to text conversion, it gives you much accurate results as compared to other speech to text AI services, it supports mp3,wav,flac,mp4 .. file types, as it supports video files so you don't need to do overhead to convert video to audio.It supports custom vocabulary to provide phrases specific to some domain. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

It doesn't recognize the numeric digit as spoke, it converts them as "one","two" instead of 1,2.

Using custom vocabulary is very tedious task to do. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

Definitely would recommend the AWS Amazon transcribe, as it's accuracy is very good as compare to other services available in the market.

Also supports the custom vocabulary only the documents should include more examples in other programming languages. Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

We are trying build the system to analyze the call recordings to extract the transcripts of all the calls & then later these transcript can be feed to NLP engine to analyze the behaviors of persons involved in calls. Review collected by and hosted on G2.com.

Alejandra  H.
AH
Administrador de gestión de proyectos
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

Amazon transcribe is a very versatile software, it can be used in different areas and obtain excellent results. This automatic speech recognition tool allows transcribing audio files in common formats such as MP3 and places temporary marks on each word so that the user can easily locate the sound in the original recording through text search. Another advantage is that it allows you to personalize and expand the vocabulary for voice recognition and in this way users will obtain exact and very specific transcriptions. On the other hand, this software is able to detect when there is a change of speaker and makes a transcription for each one. In addition, Amazon Transcribe can process all the audios and videos in which each speaker uses different channels without any problem. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

In general I think the software works well, however, it only allows you to select a loaded vocabulary and that is a limitation. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

Once the transcription is done, it is advisable to review and correct the orthographic errors that may appear in the text. You have to be especially careful with punctuation marks and proper names. Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

It is a very useful tool and has different applications, by implementing this software we obtained very good results. We use amazon transcribes most of all to generate transcripts of voice interactions. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
GS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

Posibilidad de llegar a mercado internacional. Capacidad de vender tanto en mercado nacional como internacional. Buena interfaz para poder gestionar catálogo, logística y promociones.

Buena atención sobre cualquier duda, disputa o cualquier inconveniente que pueda ocasionar (tardan entre 5-30 minutos en ponerse con el Nº de orden que has solicitado ayuda)

Tienes la opción de poder acceder desde distintos buscadores (Google Chrome, Firefox, desde smartphone como Android o iPhone) Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

Forma de trabajar con algunos sectores (envíos, catálogo...)

Descripciones de producto que, cuando un vendedor sube por primera vez se hace "jefe del producto" siendo bastante difícil y costoso poder editar el producto. En nuestro caso pueden haber varios productos mal y hay que presentar documentación de tallas de una referencia (siendo toda la misma) y se hace costoso si tienes que reclamar más de 10. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

Amazon Transcribe para programadores Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

Llegar a mercado internacional. Buenas ventas con comisión por parte de Amazon por logística y publicidad Transcribe. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
GB
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

I have used TTS (text to speech) over the last 7 years. The best thing about aws transcribe is the ML and AI behind which gives a very accurate result. We used to create videos on several Languages after creating the base one language. It saved me a lot of money rather than to have a human create the content . Also it was very fast Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

Even though the software recognizes internal jargon and acronyms , of they are spelt as words (e.g as I M P A rather than IMPA) the software misses it. ML models could be developed into solving for that specific challenge Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

I created videos in English (self service videos for customers) . However due to the Cosmopolitan letter we had to provide subtitles to the video in other languages (8) .Aws transcribe made it very easy to do it and in a relatively short time we were able to get the subtitles created using this software Review collected by and hosted on G2.com.

AI
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

what I like the most About Amazon transcribe is providing timestamp for each word, also it is so accurate when coming to the transcribing of audio voices, most of the applications do not provide an accurate pronunciation and properly formed sentence unlike Amazon Transcribe which also up to date to so many vocal terms and languages. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

There is nothing specifically I dislike about Amazon Transcribe but I would recommend that you have some background in developing and editing to use it, Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

if you are in the field of transcribing get practiced with it and you will liked it Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

I used Amazon transcribe in editing speeches with video streaming and audio editing, also to provide accurate transcribing with speeches. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Amazon Transcribe?

This is really easy to use, the transcribe time is very short (It is about les than 8 minutes). You can upload you customized vocabulary to make the artificial Intelligence to learn.

Other feature that I really really like, is that can transcribe English and Spanish, and vocabularies can be uploaded in both languages. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

It is missing some features, i do not like that it can only let you select one uploaded vocabulary, also the máximum size for uploading vocabularies is 50kb. (in my oponion... thats it nothing). If you can not select more than one vocabulary at least the uploading file size of vocabulary should be much much bigger.

You can not upload multiple files to make the Artificial Intelligence to learn them, also you can choose only one file from the learned files to transcribe. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

Amazon Transcribe have just went out to business for all the public in general, so it has a Lot to get better. but the beta compared with this public versión... has gone better a Lot too.

I think Amazon is going to the right direction with this tool. It is very functional, (It Will always depend on what are you going to use to), at least in medical Field which is one of the most complicated ones... is working fine. Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

In my case, it really helps a Lot, it could help more, but those missed features are stopping that improvement.

We are in medical Field, and all Surgical Dictated récords, are being transcribed through this, and now we are saving Human transcribe Hours, for a cheaper cost. Review collected by and hosted on G2.com.

Verified User in Accounting
GA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

I have never used a system that had a capability like this. The automated speech recognition capability is very handy to transcribe things by speeding up the process than if a person were to manually do this. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

There is nothing I dislike about Amazon Transcribe. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

I would highly recommend this to others that need transcribing in their work. Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

Amazon Transcribe allows work to be more efficient as it has capabilities that are much faster than human capability. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

I like that it is easy to use and it is actually pretty accurate and effective. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

The outcome of the message is not perfect but you get a good idea. Review collected by and hosted on G2.com.

Recommendations to others considering Amazon Transcribe:

It is a pretty handy tool if you need to communicate with people on a daily basis where there is a language barrier. Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

We use it to communicate with candidates coming in that dont speak english and it helps us a lot. Review collected by and hosted on G2.com.

Verified User in Accounting
GA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Amazon Transcribe?

I love the ease of Amazon speech recognition. Very easy to use and accurate reading. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

Sometime mis hears words have to speak very clearly and probinciate each word. Review collected by and hosted on G2.com.

What problems is Amazon Transcribe solving and how is that benefiting you?

Helping Amazon to be more speech sensitive to understanding words with studders and or persons with speech disabilities to be able to use more effectively Review collected by and hosted on G2.com.