Top Rated Alvaria Cloud Alternatives
Workforce engagement manager is a necessary tool for our success. It's something we use every day and I love that it keeps getting better with every update. It constantly making our jobs easier. Review collected by and hosted on G2.com.
Cloud stability can sometimes be a factor but it's nothing that inhibits our ability to efficiently get work done and with some updates and time, that should not be a factor. Review collected by and hosted on G2.com.
21 out of 22 Total Reviews for Alvaria Cloud
Overall Review Sentiment for Alvaria Cloud
Log in to view review sentiment.
resources supplied in the cloud, the application runs smooth and improves performance. additional features have improved the experience.great engagement software and it is good to use with optimizing workforce. Review collected by and hosted on G2.com.
RDP doesn't offer seamless windows but a small curve to adjust. The customer portal is a bit clunky but should improve with age.
password reset ability, where users cannot reset a password once expired Review collected by and hosted on G2.com.
The people I have worked with at Alvaria are always friendly and responsive, I have worked through several large scale product rollouts with large scale customization requests which have always been discussed honestly with advice and guidance offered throughout end to end implementation. Review collected by and hosted on G2.com.
In an ideal world I would like an easier interface to automate data extracts which could be rolled out to less technical staff members to allow for an increase in self service MI reporting Review collected by and hosted on G2.com.
The many options that are available to a user. Review collected by and hosted on G2.com.
The website can be a little confusing & overwhelming when you're using it as a new user. Review collected by and hosted on G2.com.
It is a great engagement software and it is good to use with optimising workforce. It can also track the adherance of employee schedules to ensure the right amount of people are being utilised. Review collected by and hosted on G2.com.
Tickets are taking a while to be resolved. Other than that, it is a great software to work with and I know that there will be improvements going forward on how to fix the tickets. Review collected by and hosted on G2.com.
availability of data. level of support for service issues, engagements around upcoming changes. Review collected by and hosted on G2.com.
no real call outs for this section. Alvarai cloud data solution is a good fit for our business and integrates well with APS Review collected by and hosted on G2.com.
That its easy to access where ever you are. Review collected by and hosted on G2.com.
I don't really dislike anything about the Cloud the only thing is not being able to have access to the servers. Review collected by and hosted on G2.com.
They alert us of any updates to make adjustments, and they follow up on tickets, keeping you in the loop.
The interface is easy to follow and understand. I also love live listening and the opportunity to coach and assist agents live on calls Review collected by and hosted on G2.com.
At times, the length of how tickets ake to resolve. I have seen improvements in turnaround time, which is a plus! Review collected by and hosted on G2.com.
Cloud support makes it way easier to manage the tool. Most of the heavy lifting is taken away by this process. Product has a lot of options and functionality that a lot of competetitors don't have. Review collected by and hosted on G2.com.
Really nothing to dislike. Great interface and easy to use. Really like the end to end feel of the product and how it integrates with Aspect WFM/WFO. And that is compatable with Aspect QX. Review collected by and hosted on G2.com.
