Alloy provides a seamless experience for our users to connect their Shopify accounts to our application. Review collected by and hosted on G2.com.
We built our integration before their new Unified API became available. While the normal APIs are still supported perfectly, we wish we'd built on Alloy's Unified API initially because it makes it easy to scale across platforms. New clients will benefit from the latter from day one. Review collected by and hosted on G2.com.
43 out of 44 Total Reviews for Alloy Automation
Overall Review Sentiment for Alloy Automation
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Alloy Automation has been key to helping us create unified automations for our roster of over 100 clients. Their unique embedded integration platform has allowed us to make singular processes that we can share across all of our clients and users. Review collected by and hosted on G2.com.
There have been a few bugs here and there, but Alloys team has always been quick to resolve or update them whenever they have arisen. Review collected by and hosted on G2.com.
Alloy Automation has been a vital tool for our business because of its extensive integration capabilities covering a large catalog of platforms. What we like best about Alloy is their user-friendly automations interface that allows for efficient automation builds. Review collected by and hosted on G2.com.
At times there have been some product issues and bugs, however, these issues have always been quickly resolved by Alloy’s Customer Success and Engineering team. Review collected by and hosted on G2.com.
We selected Alloy Automation for its extensive integration capabilities, which allow our merchants to seamlessly integrate our company with a vast array of crucial commerce tools and platforms. This includes major eCommerce platforms, loyalty programs, and email marketing, aligning perfectly with our vision for a holistic solution for merchants. In addition to the variey of different connectors offered by Alloy Automation, the SDK and implementation process was straightforward and easy to follow allowing us to quickly launch our integrations. Review collected by and hosted on G2.com.
Like any software implementation there were some product issues but those were quickly and effectively addressed by Alloy’s Customer Success and Engineering teams. Review collected by and hosted on G2.com.
Ease of use and customer support. It's generally a good app and the staff are always very motivated to help us succeed when issues arise, or even just checking in occasionally that our adoption is going well. Review collected by and hosted on G2.com.
Missing some integrations and debugging problems can be tough sometimes. That said support is quick to help out with debugging and they're adding some features very shortly to make that self-service, and they're building out the platform and adding new integrations all the time. Other more established platforms were *also* missing some of the marketing apps we need but Alloy was eager to meet our needs. Review collected by and hosted on G2.com.
Alloy allows us to build integrations quickly and efficiently, which is really important to us. We’re able to use less of our engineers’ time than we would if we built these in house, which results in value time and cost savings. Alloy has a lot of customization and configurable options, which is also critical to our use cases. They are always receptive to feedback and provide excellent support. Once you get the hang of it, the product is extremely easy to navigate. Review collected by and hosted on G2.com.
We did run into some minor product hiccups along the way, but the team was able to resolve these quickly. Review collected by and hosted on G2.com.
It's really easy to use and the background work is the gold here, it does all the job of integrating with multiple integrations, you can transform data to suit your backend needs, you have a retry mechanism if it fails for some reason, you have logs to investigate what went wrong during a workflow execution, your end-user just have to provide his/her credentials and everything is set! It's also great to have version control so you can release newer versions of a workflow in a safe way.
Another great thing is the bulk fetching feature, pagination, filtering etc, their customer support is also very responsive so if you need anything they are there to help you out. They are open-minded so you can suggest features and they will listen and probably implement these features as soon as they can. Review collected by and hosted on G2.com.
The UI, it's not fluid and it does some sort of refreshes then it focus on elements that you weren't dealing with, so you have to keep "re-clicking" the element you were editing before the refresh. Also, when you are testing the embedded modal, you provide the credentials to set up some integration, then it logs you out from Alloy dashboard, that's annoying because you have to keep logging in everytime you have to test the embedded modal. Alloy could also offer a way to create reusable variables, so these variables could be used inside each integration/workflow and when you need to edit the variable, all integrations/workflows are also updated, consequently. Review collected by and hosted on G2.com.
The Alloy Automation team provides top-notch support. They have been present throughout our initial integration process, the building of the different integration workflows, and for troubleshooting particular integration/workflow/user combinations. Hands down, the best part of this relationship has been the experience we've had with their support/success team.
The actual product gives an immense amount of flexibility for being able to do different data manipulations without having to write specific code yourself. The capacity for highly complex workflows is also very high. Most brands will find great benefit/use from implementing simple 1 to 5-step workflows, but Alloy is capable of running far more complex workflows to get you the solution you need. Alloy has created connections with a large number of tools and just about every ecommerce store will certainly find some use case for which Alloy is the solution. Great tool and an excellent experience. Review collected by and hosted on G2.com.
We initially explored Alloy as an option to remove the need for developers, but Alloy did require some developer resources for the initial setup for our particular brand/use case. I'm glad we dedicated those resources because it has opened up the options afterwards, but that did require an adjustment for us on the initial setup. Review collected by and hosted on G2.com.
The most helpful part of our integration is that it simplified our integrations and reduced the time and effort required to deploy. We can democratize feature development across our company, which unburdens our engineers to focus on solutions they are uniquely equipped to solve.
What sets Alloy apart from the rest is not only the features they offer but also their exceptional team. Will and Kelly were instrumental in helping us understand how to optimize Alloy for our use cases, and Wali and Alex are always willing to go the extra mile to ensure our needs are met.
We evaluated Alloy's new Unified API product and chose them over Rutter because of Alloy's complete platform. We aren't limited in the types of integrations we need to build across the eCommerce tech stack. Review collected by and hosted on G2.com.
We had a slight learning curve with some small hiccups during our initial integration, but they were committed to resolving these issues while maintaining exceptional support. It has not been a detractor for us. Review collected by and hosted on G2.com.
- Easy to use. Denifing workflow is a piece of cake, just define the JSON schema of the incoming event and here you go. The rest of the work is drag-n-dropping some blocks and configuring them.
- Speed of integration with 3rd parties on a scale. In my case, I integrated Shopify and Attentive with runalloy. Runalloy helped me to skip the burden of creating apps in these platforms and pass reviews. It saves a lot of time and money.
- Customer support is excellent. I met some lacking features like Shopify Graphql API integration and some missing endpoints for Attentive, talked to support team, and got blazing-fast feedback and implemented functionality.
- Advanced tooling supported for proficient developers. Integration with AWS EventBridge was very useful and efficient for our infrastructure. Review collected by and hosted on G2.com.
- Admin dashboard could be better. There are API endpoints to upgrade integrated workflows versions, but it's not available in UI. I had to build a small app by myself. It would be great to have this as a part of the built-in functionality. Review collected by and hosted on G2.com.
Without a doubt, as a product leader, it's so valuable to have close access to the Alloy team for requests and adjustments. They are communicative and supportive of our needs. Review collected by and hosted on G2.com.
In the early going, I can't say there's much I dislike at this point. We did request a Canva integration and they said it was not on their roadmap which was surprising, but hard to argue with their decision-making. Review collected by and hosted on G2.com.
