Top 10 Alexa for Business Alternatives & Competitors

Top 10 Alternatives to Alexa for Business Recently Reviewed By G2 Community

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Messangi
(15)4.8 out of 5
Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.
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Reviewers say compared to Alexa for Business, Messangi is:
Easier to set up
Easier to admin
More usable
Visit Website
#1

Intercom
By Intercom, Inc.
(3,338)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Alexa for Business:
• Chatbots
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Reviewers say compared to Alexa for Business, Intercom is:
Slower to reach roi
Easier to set up
Easier to admin
See all Intercom reviews
#2

Drift
By Salesloft
(1,251)4.4 out of 5
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Categories in common with Alexa for Business:
• Chatbots
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Reviewers say compared to Alexa for Business, Drift is:
Slower to reach roi
Easier to set up
Easier to admin
See all Drift reviews
#3

Qlik Sense
By Qlik
(915)4.4 out of 5
Qlik Sense is a revolutionary self-service data visualization and discovery application designed for individuals, groups and organizations.
Categories in common with Alexa for Business:
• Chatbots
Reviewers say compared to Alexa for Business, Qlik Sense is:
Slower to reach roi
Easier to set up
More expensive
See all Qlik Sense reviews
#4

Zendesk Support Suite
By Zendesk
(6,150)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Alexa for Business:
• Chatbots
Try for free
Reviewers say compared to Alexa for Business, Zendesk Support Suite is:
Slower to reach roi
Easier to set up
More expensive
See all Zendesk Support Suite reviews
#5

Userlike
By Userlike
(453)4.4 out of 5
Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need
Categories in common with Alexa for Business:
• Chatbots
Reviewers say compared to Alexa for Business, Userlike is:
Slower to reach roi
Easier to set up
Easier to admin
See all Userlike reviews
#6

Kore.AI
By Kore.ai
(385)4.7 out of 5
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.
Categories in common with Alexa for Business:
• Chatbots
Try for free
Reviewers say compared to Alexa for Business, Kore.AI is:
Slower to reach roi
Easier to set up
More expensive
See all Kore.AI reviews
#7

Helpshift
By Helpshift
(380)4.3 out of 5
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
Categories in common with Alexa for Business:
• Chatbots
Reviewers say compared to Alexa for Business, Helpshift is:
Slower to reach roi
Easier to set up
Easier to admin
See all Helpshift reviews
#8

Birdeye
By Birdeye
(3,147)4.7 out of 5
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
Categories in common with Alexa for Business:
• Chatbots
Try for free
Reviewers say compared to Alexa for Business, Birdeye is:
Slower to reach roi
Easier to set up
Easier to admin
See all Birdeye reviews
#9

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Alexa for Business:
• Chatbots
Get a quote
Reviewers say compared to Alexa for Business, Genesys Cloud CX is:
Slower to reach roi
Easier to set up
Easier to admin
See all Genesys Cloud CX reviews
#10

Qualified
By Qualified.com
(1,115)4.9 out of 5
Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.
Categories in common with Alexa for Business:
• Chatbots
Get a quote
Reviewers say compared to Alexa for Business, Qualified is:
Slower to reach roi
Easier to set up
Easier to admin
See all Qualified reviews

Sponsored
Messangi
(15)4.8 out of 5
Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.
Visit Website
Reviewers say compared to Alexa for Business, Messangi is:
Easier to set up
Easier to admin
More usable
Visit Website