Alchemer Survey Reviews & Product Details - Page 12

Alchemer is very easy to use and it is not difficult to program fairly complex surveys quickly. The level of customization is more than adequate and the price point is also unbeatable. Review collected by and hosted on G2.com.

The only real point of frustration I have with the product is that I have tried to set up a recurring credit card payment several times and it is still asking me to muanually click "pay" every month. Review collected by and hosted on G2.com.

the reporting aspects of this are very helpful. I use both Excel and PDF reports Review collected by and hosted on G2.com.

There is nothing that I do not like about this product Review collected by and hosted on G2.com.

We use Alchemer to run a large 200 question survey for business stakeholders. The software is reliable and powerful with a wide range of survey tool possibilities. Review collected by and hosted on G2.com.

The tool is not designed for how we use it which is running an annual survey, which we update slightly each year, but we want the previous years answers retained and unaffected. The tool can struggle with this particular usage. Review collected by and hosted on G2.com.

It is very easy to use. User friendly graphic interface with integrated functions. Very useful survey and report themes. Complex and very useful exports with statistics. Review collected by and hosted on G2.com.

Off course it would be great to have it for free but it's not a blocker as the price is really fair for such a tool like this. It would be more useful to have at least 3 accounts (1 team, group account) for that price. Review collected by and hosted on G2.com.

Simplicity of the app and quality of support Review collected by and hosted on G2.com.

Mobile app needs improvement

No way of knowing suggested enhancements are adopted Review collected by and hosted on G2.com.

The reporting capabilities and custom settings features Review collected by and hosted on G2.com.

Could maybe benefit from a rollover suggestion box for certain tools Review collected by and hosted on G2.com.

I was one of the earliest customers of Alchemer when it first launched as Survey Gizmo. Then and now the platform is extremely easy-to-use and flexible. I've tried other systems but none offer the range of question types, formatting, branding options, reporting options ... Plus for folks who aren't trained in market research, Alchemer offers templates and online guidance to help you learn & follow best practices. Review collected by and hosted on G2.com.

There are no downsides to using Alchemer. Review collected by and hosted on G2.com.

The variety of question types and their ease of use. Also, I liked their integrated e-mail campaign feature, which worked very smoothly. Review collected by and hosted on G2.com.

Some of the styling features could be easier and more intuitive, such as loading Logo files. They are there but could be easier to use. Review collected by and hosted on G2.com.

It is easy to use (even for the struggling tech person). Customer Service was easy to find on website and easy to use. Review collected by and hosted on G2.com.

There are so many options it is can be a bit overwhelming to start, but given some time to play around with it, most things are easy to figure out. Review collected by and hosted on G2.com.

The interface if very easy to use - I was able to create my first survey within minutes after logging in. Review collected by and hosted on G2.com.

I wish there was a way to track individual responses back to a survey that was accessed via URL. Review collected by and hosted on G2.com.