Best Software for 2025 is now live!
View the Winners
AlayaCare
Editedit
AlayaCare
By AlayaCare
Show rating breakdown
4.1 out of 5 stars
See all 60 AlayaCare reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by AlayaCare, but it has limited features.
Do you work at AlayaCare? Upgrade your plan to update branding and connect with profile visitors!

Top Rated AlayaCare Alternatives

ShiftCare
(34)
4.8 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
AxisCare Home Care Software
(185)
4.7 out of 5
WellSky Personal Care
(139)
4.5 out of 5
See all AlayaCare Alternatives

AlayaCare Reviews & Product Details - Page 3

Editadmin

AlayaCare Overview

Editedit
What is AlayaCare?

AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and homecare of the future.

AlayaCare Details
Discussions
AlayaCare Community
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

Home care reporting and scheduling.

How do you position yourself against your competitors?

As a first choice end-to-end home care software platform, AlayaCare not only provides innovative product lines to help improve outcomes, but also pushes the boundaries to change the future of the industry.

AlayaCare is the only home care software provider offering innovative technologies such as a Patient App, Telehealth Dashboard, Family Portal, and Machine Learning algorithm-based clinical support tools, which allow for better coordination and quality of care across the healthcare continuum.

Seller Details
Seller
AlayaCare
Year Founded
2014
HQ Location
Montreal, QC
Twitter
@alayacare
1,229 Twitter followers
LinkedIn® Page
www.linkedin.com
603 employees on LinkedIn®
Description

AlayaCare is a comprehensive software platform designed for home and community-based care providers. The platform integrates clinical, administrative, and financial functions into a single solution, enabling organizations to streamline operations, improve patient outcomes, and enhance caregiver communication. AlayaCare offers features such as electronic visit verification, scheduling, billing, and reporting, tailored to the needs of agencies delivering in-home care services. For more information, visit their website at [alayacare.com](https://www.alayacare.com).

PP
Overview Provided by:
Paul Plaza

Recent AlayaCare Reviews

JA
Julie A.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Platform to help you grow your business"
Alayacare has the capacity and functionality to grow with my business. From small beginnings you can build your client base, update the features yo...
Read more
DM
Douglas M.Mid-Market (51-1000 emp.)
3.5 out of 5
"Decent experience using AlayaCare"
I thoroughly enjoy the multitude of functionalities that AlayaCare offers.
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"The love and hate tool for Australia Aged Care services management."
-AlayaCare is a good data base managment software -Cleint Services and Staff shifts scheduling functions are fantastic -It's very easy to use for...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

AlayaCare Media

AlayaCare Demo - Alayacare Product Dashboard
Dashboard
AlayaCare Demo - AlayaCare Care Plan
Care Plan Screen
AlayaCare Demo - AlayaCare Client care
AlayaCare Client care
AlayaCare Demo - AlayaCare mobile app
mobile app dashboard
AlayaCare Demo - Alayacare documentation
documentation
Answer a few questions to help the AlayaCare community
Have you used AlayaCare before?
Yes

60 AlayaCare Reviews

4.1 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
60 AlayaCare Reviews
4.1 out of 5
  • Sort By:
    G2 Sort
60 AlayaCare Reviews
4.1 out of 5
  • Sort By:
    G2 Sort

Overall Review Sentiment for AlayaCareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
LK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AlayaCare?

Good program to access information about clients and employees. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Difficult to run a report with no specific information on how to. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

where to keep all the important information about our clients and employees. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
BW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AlayaCare?

The most helpful feature about Alayacare is that all my notes are saved on my phone and downloaded when I am back on WiFi. I also like that when charting if something is missed Alayacare prompts me to finish before it submits the infusion record. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

I really don't have any downsides to Alayacare. I've used 5 different operating systems and in my opinion this is the most user friendly system I have used. I'm also able to access the entire operating system from my iPhone which is very helpful. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

The biggest problem that Alayacare is helping to solve is nurse recruitment, credentials and training. Alayacare prompts training and credentialing deadlines and organizes nurses files so I can access from my phone at any time. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Hi Bryan, thank you for your feedback! We're thrilled to hear that you find AlayaCare user-friendly and convenient for your needs, especially on your phone. We're glad you appreciate features like note saving, prompt completion, and accessibility. Your feedback encourages us to continue improving our mobile experience to make it even more seamless for users like you.

Helpful?
Share
Admin Approval Link
LC
Clinical Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about AlayaCare?

Drag and drop feature has been great for scheduling. There is a lot undiscovered but I have a consultant to help me utilize and build with the platform. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Not able to group together clients to drag and drop. More features for the app for administrators use. Review collected by and hosted on G2.com.

Recommendations to others considering AlayaCare:

Easy to use platform, great support Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

Past issues with errors and slow data loading, but has since been much better. There is so much that can be utilized as we grow and see the benefit potential. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
JT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about AlayaCare?

- ready access to all our data

- live time knowledge of where staff are Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Alayacare care can be a bit clumsy - so many moving parts. Once we were able to determine what works for our situation and what doesn't things ran along much smoother!! Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

- managing a large volume of data

- scheduling made easy

- easy to communicate a large amount of confidential info to workers Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Hi Joan, thank you for your feedback! We're delighted to hear that you're finding the ready access to your data and the real-time tracking of your staff's whereabouts helpful.

We understand that our platform may seem a bit complex at first due to its many features, but we're pleased that once you found the right approach, things ran more smoothly!

Helpful?
Share
Admin Approval Link
Jocelyne B.
JB
Clinical Manager and Senior ABA Therapist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AlayaCare?

AlayaCare has so many valuable functions. Weekly, I discover new functions to help the flow and continuity of our client's care. AlayaCare service agents are always available to help and are easily accessible. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Although the system is fantastic, and the AlayaCare team is continuously finding new ways to update and better the system, there are often system disruptions and glitches. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

They have developed the client profile section; however, the employee profile options can be limited. However, I feel they are making improvements so that I can keep all employee informtion using AlayaCare without needing a second employee HR application or program. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Hi Jocelyne, thank you for your feedback! We're delighted that you find value in AlayaCare's functions, and we appreciate your positive comments about our service agents' availability. We apologize for any disruptions or glitches you've encountered.

AlayaCare is continually developing its client and employee profile sections. While there are some limitations in the employee profile options, we're dedicated to making improvements.

Helpful?
Share
Admin Approval Link
Chad C.
CC
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AlayaCare?

The staff who helped us to implement it were fantastic. I will admit that we struggled to adapt but the alayacare product is working for us we just needed to remain patient as it took longer than were expecting to implement. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

I think that organizations need to realize that something of this size is going to take time. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

It is a more modern tool that allows us to look at the bigger picture. We are still struggling on pulling our stats but I think thats our organizational need and not an alayacare issue. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Hi Chad, thank you for taking the time to share your feedback about AlayaCare. We're thrilled to hear that you had a positive experience with our staff during the implementation process. We understand that transitioning to a new system can sometimes be challenging, but we're delighted to know that the AlayaCare product is now working effectively for your needs.

Helpful?
Share
Admin Approval Link
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AlayaCare?

Attentiveness to issues, available reports and easy to understand file. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Can be complicated but does get better with time. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

Definitely detailed information in one file. Smooth of reporting. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
SB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AlayaCare?

Great support and all around functionality. Unbelievable implementation team that understood how to workaround our needs. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Family Portal hard to navigate. Hard to adapt the software to larger organizaitons that arenot purely clinical. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

Allows us to schedule therapists for our Centre's clinc, and bill for services as they occur. Allows for electronic charting and consistency in charting. Allows us to pull many different reports. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Hi Sheindl, thank you for your feedback! We're pleased to hear that you appreciate our great support, functionality, and implementation team.

We acknowledge your feedback about the family portal navigation and adapting the software to larger non-clinical organizations. AlayaCare continues to enhance usability and adaptability based on user feedback. We're glad our platform is contributing positively to your billing, charting and reporting operations.

Helpful?
Share
Admin Approval Link
BB
Head of marketing
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about AlayaCare?

various Resources

Skills and qualifications session

payment system Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

Hard to get hold of customer service representatives especially when account mangers are not available Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

Scheduling of one on one clients and staff to various facilities and keeping other relevant Information

For payroll and invoices

use the text box to write messages after overtime Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Thank you for sharing your thoughts! We're pleased to know that you appreciate our resources, skills and qualifications sessions, and payment system. We apologize for any inconvenience you've experienced in reaching customer service representatives. We're actively working to improve accessibility to support, particularly during account managers' unavailability.

We're glad AlayaCare helps you efficiently schedule one-on-one clients and staff across different facilities, and manage payroll and invoices.

Helpful?
Share
Admin Approval Link
Angie G.
AG
Clinical Case Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AlayaCare?

It contains what an agency needs for scheduling and keep clients information. Plus is HIPAA protected. ALso helps to keep track on recurrent visits, and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about AlayaCare?

There are some features that needed improvement. Review collected by and hosted on G2.com.

What problems is AlayaCare solving and how is that benefiting you?

Scheduling and not missing clients Review collected by and hosted on G2.com.

Show More
Show Less
Response from Monica Szalajko of AlayaCare
Editedit

Hi Angie, thank you for your review! We're glad you appreciate AlayaCare's comprehensive features, HIPAA protection, and easy management of recurrent visits. While we note your feedback on areas for improvement, we're pleased that AlayaCare helps you effectively schedule and manage clients, ensuring you don't miss any appointments.

Helpful?
Share
Admin Approval Link

AlayaCare Comparisons

Compare WellSky Personal Care vs. AlayaCare
Compare WellSky Personal Care vs. AlayaCare
AlayaCareVSWellSky Personal Care
Compare AxisCare Home Care Software vs. AlayaCare
Compare AxisCare Home Care Software vs. AlayaCare
AlayaCareVSAxisCare Home Care Software
Compare AlayaCare vs. Alora
Compare AlayaCare vs. Alora
AlayaCareVSAlora
Compare AlayaCare ratings to similar products

Explore More

Medium of Exchange
Cloud Storage Security
Household Employee
Google Cloud Translation API reviews
Google Cloud Speech-to-Text reviews
Natural Language Understanding (NLU)
Out of Office Messages
Corporate Culture
Best Task Management Software
AlayaCare