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60 AlayaCare Reviews
Overall Review Sentiment for AlayaCare
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Integrations and Organization
ability to organize files
scheduling and CG app for clocking in
unsure what you mean by tools
it has more so than what were working with before since AC continues to grow Review collected by and hosted on G2.com.
More strength is needed on Privacy protection and access in all areas
When putting a field staff on hold, they still have access to client info and can backtrack online web apps to schedule and get past client addresses from the schedule and client file Breach in Privacy
The only way to close this door is to "terminate" the employee file.
Also, there should be a different permission (or permissions separated into two) to turn on access for the different portals.
1 for Field staff roles
another for Admin Staff roles Review collected by and hosted on G2.com.
Web based, accessibility through different workflows, technically forefront Review collected by and hosted on G2.com.
Updates without notification. Inflexibility of system layouts. Response to support tickets. Review collected by and hosted on G2.com.
Alayacare has the capacity and functionality to grow with my business. From small beginnings you can build your client base, update the features you need to use and the support is awesome. Review collected by and hosted on G2.com.
I find the reporting a big challenging to use Review collected by and hosted on G2.com.
AlayaCare has opened the door for a number of API integrations that will add tremednous value for Nucleus. It's allowed us to think outside the box and get creative in terms of how we are leveraging technology to support our clients and other stakeholders. The user interface is great and it's app has good funcitonality. Review collected by and hosted on G2.com.
Customer support isn't always the greatest. It is missing some key components in reporting and back up that make general implementation challenging. They have expanded rapidly and service a broad range of customers with varied needs. Many times new funcitonalities are geared towards fee for service clients which results in the not for profit sector having to work around system design to achieve the same results. Review collected by and hosted on G2.com.
In my opinion, AlayaCare is striving to become the industry leader for Home Care software, and are succeeding! They have innovative ideas to tackle operational challenges, have a keen eye on efficiency improvements and are focussed on staying compliant with ever changes regulations. Review collected by and hosted on G2.com.
There's not much I can dislike about this organization! Our engagement has been very positive! Review collected by and hosted on G2.com.
AlayaCare does offer an end-to-end solution for homecare companies to complete day-to-day scheduling. Their mobile app is user-friendly and provides excellent visualization to caregivers. Review collected by and hosted on G2.com.
I feel AlayaCare continually asks for more money to truly gain the benefits of what they have to offer. They sell you on a shell of a product and then constantly try to upsell. This might be beneficial for larger companies; however, small to medium businesses do not have the funds to support this. Therefore, they are left with trying to come up with workarounds. Examples of this are using AlayaCare Connector to partner with other agencies using AlayaCare. The price proposed was 7% of ARR, which is absurd. Review collected by and hosted on G2.com.
All of the info needed by a Care Worker is available in a single app. Integrations with other products and introduction of new features like COnnector, Snowflakes etc show that the sofware solution is improving every day Review collected by and hosted on G2.com.
Data should be more accesible and easy to use. Review collected by and hosted on G2.com.
AlayaCare has helped my company stay on top of our patient/nurse schedules. AlayaCare's scheduling system has kept my scheduling team and field nurses organized. The fear of missed visits has been tremendously reduced. Scheduling is a breeze. It is very easy to use. Review collected by and hosted on G2.com.
The time it takes to send out a visit offer to their mobile app/SMS takes too long. AlayaCare is solving this problem. Review collected by and hosted on G2.com.
