Top 10 Aircall Alternatives & Competitors

Top 10 Alternatives to Aircall Recently Reviewed By G2 Community

#1

JustCall
By Saas Labs
(2,084)4.3 out of 5
Optimized for quick response
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Aircall:
• Outbound Call Tracking
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Try for free
Reviewers say compared to Aircall, JustCall is:
Easier to do business with
Easier to admin
See all JustCall reviews
#2

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Aircall:
• Outbound Call Tracking
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Get a quote
Reviewers say compared to Aircall, Genesys Cloud CX is:
Slower to reach roi
Easier to do business with
More expensive
See all Genesys Cloud CX reviews
#3

CloudTalk
By CloudTalk
(1,241)4.3 out of 5
Optimized for quick response
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with Aircall:
• Outbound Call Tracking
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Try for free
Reviewers say compared to Aircall, CloudTalk is:
Easier to do business with
More expensive
Better at support
See all CloudTalk reviews
#4

Kixie PowerCall & SMS
By Kixie
(787)4.8 out of 5
Optimized for quick response
Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.
Categories in common with Aircall:
• Outbound Call Tracking
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Try for free
Reviewers say compared to Aircall, Kixie PowerCall & SMS is:
Easier to do business with
Better at support
Better at meeting requirements
See all Kixie PowerCall & SMS reviews
#5

Nextiva
By Nextiva
(3,238)4.5 out of 5
Optimized for quick response
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with Aircall:
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Get a quote
Reviewers say compared to Aircall, Nextiva is:
Slower to reach roi
More expensive
Easier to do business with
See all Nextiva reviews
#6

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with Aircall:
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Try for free
Reviewers say compared to Aircall, 3CX is:
Easier to do business with
Easier to admin
Better at meeting requirements
See all 3CX reviews
#7

CallHippo
By CallHippo
(338)4.4 out of 5
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
Categories in common with Aircall:
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Reviewers say compared to Aircall, CallHippo is:
Easier to do business with
Better at support
Easier to admin
See all CallHippo reviews
#8

Ringover
By Ringover
(212)4.6 out of 5
Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.
Categories in common with Aircall:
• Outbound Call Tracking
• VoIP
• Contact Center
Reviewers say compared to Aircall, Ringover is:
Easier to do business with
Better at support
Better at meeting requirements
See all Ringover reviews
#9

Aloware
By Aloware
(590)4.2 out of 5
Optimized for quick response
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
Categories in common with Aircall:
• Outbound Call Tracking
• VoIP
• Call Center Infrastructure (CCI)
• Contact Center
Get a quote
Reviewers say compared to Aircall, Aloware is:
Easier to do business with
Easier to admin
Better at support
See all Aloware reviews
#10

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Optimized for quick response
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with Aircall:
• Call Center Infrastructure (CCI)
• Contact Center
Get a quote
Reviewers say compared to Aircall, Talkdesk is:
Slower to reach roi
Easier to do business with
Better at support
See all Talkdesk reviews