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Agiliron Reviews & Product Details

Kaj L.
KL
Manager/Website Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agiliron?

Nothing about working with this company has been good. Up until I wanted to stop using them. Did anyone really want to step and help. By then it was too late. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

I have been trying for 4 months now to get them to stop charging me. I keep getting promises that someone will take care of it. But they don't stop. And won't call me back. Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

They aren't solving it. No one there can seem to get my account turned off and for them to stop charging me. Been 5 months of emails and calls. Worst company ever. Review collected by and hosted on G2.com.

Agiliron Overview

What is Agiliron?

POS, Inventory Management & E-Commerce Solutions. Agiliron is an all-in-one software suite which allows you to manage all orders, inventory and CRM records, from all channels, in one place.

Agiliron Details
Languages Supported
English, French
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Product Description

Agiliron Software offers a multi-channel SaaS product for businesses who sell on-line and at brick and mortar stores and need to integrate all their channels together.


Seller Details
Seller
Agiliron
Year Founded
2007
HQ Location
Portland, OR
Twitter
@agiliron
295 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

SM
Overview Provided by:

Recent Agiliron Reviews

Robin H.
RH
Robin H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience"
Agiliron was extremely accommodating to our unique retail process.
Rawabi a.
RA
Rawabi a.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Software"
We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything...
Amy H.
AH
Amy H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great onboarding and support!"
Connectivity to our Shopify store, as well as our Amazon Seller central shop. Great Support!
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Agiliron Media

Agiliron Demo - Inventory & Order Management
Agiliron Inventory and Order Management
Agiliron Demo - Point of Sale
Agiliron POS is responsive and available on all devices
Agiliron Demo - eCommerce Website
Easily create an B2C or B2B wholesale ecommerce site with Agiliron.
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25 out of 26 Total Reviews for Agiliron

4.3 out of 5
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25 out of 26 Total Reviews for Agiliron
4.3 out of 5
25 out of 26 Total Reviews for Agiliron
4.3 out of 5

Agiliron Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AgilironQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Rawabi a.
RA
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we need at a reasonable price, and the onboarding team has been incredibly helpful and easy to reach out to.

Parry, Munmun and the rest of the Team did a great job Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

the one thing i liked the least is that we can't change the order to an invoice from the shipping log Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

its great at inventory managment and orders and invoice follow up very easy to use Review collected by and hosted on G2.com.

Amy H.
AH
Vice President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agiliron?

Connectivity to our Shopify store, as well as our Amazon Seller central shop.

Great Support! Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them. Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

We needed a more cost effective way to maintain our inventory, as well as keep track of our daily orders. Agiliron is much more user friendly and cheaper than our previous ERP system (Microsoft Dynamics) Review collected by and hosted on G2.com.

Robin H.
RH
CFO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agiliron?

Agiliron was extremely accommodating to our unique retail process. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Challenges were minimal and handled quickly Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

Online processing and QuickBooks integration Review collected by and hosted on G2.com.

Carlos P.
CP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agiliron?

Multichannel support built in is great, huge set of features available in the software Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

User Interface could be improved to be more intuitive, learning curve is steep Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

We are a brick and mortar with 10,000+ SKU’s on inventory. We took on to selling via our e-commerce website (BigCommerce) and our old system did not integrate with BigCommerce. We chose Agiliron after much research for a platform that fit our needs and budget. Review collected by and hosted on G2.com.

Brian H.
BH
President / CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agiliron?

Ease of use and pricing. Also, loading products and executing price books. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Agiliron could have better CRM functionality Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

We are a small sports equipment distributor in the United States. Our products are manufactured in Asia and distributed through sporting goods dealers, retail through our website, and a small inside sales team. We used Sales Order for many years and were satisfied with its capabilities, but the customer service was non-existent.

After long and arduous research of other ERP/Order processing platforms, we switched to Agiliron in December 2020. Agiliron's mission is to respond to all customer requests within 24 hours and has proven true 100% of the time. The software is easier to use, and the customer service is exceptional. The onboarding process was thorough and methodical, and our customization needs were handled quickly and efficiently. Our account manager also helped to create customized email templates and account settings.

We currently use the integration with Woo-Commerce and Quick Books and intend to use the Amazon integration soon. We highly recommend Agiliron for any size business, whether new or established. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agiliron?

Tried my best to make this work, however after dumping thousands of dollars into customizations this product never was a great fit Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

The only thing I don't like is you can't rearrange products or search for products easily in a quote/estimate, it has to be entered phonetically, it can't be any part of the product name, has to be entered the same way (order) it is named which when you have a data base of 1200+ products is hard to remember the exact way each product is entered. Review collected by and hosted on G2.com.

Recommendations to others considering Agiliron:

Definitely worth the money, customizable and great support Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

They caused more problems than solved Review collected by and hosted on G2.com.

Lucas F.
LF
Director of business development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agiliron?

Agiliron is a robust software that has helped our business streamline it's processes. The integration with 3rd party apps is helpful and has allowed our team to stay focused on what matters, growing our business. The support team at Agiliron is exceptional with fast responses and helpful implementations. I would highly recommend this software to get your business to the next level. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Learning curve is high due to the robust nature of the software. Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

Streamlines our inventory management and allows us to integrate many of our sales tools into one single inventory management software. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agiliron?

AgilIron is able to consolidate all of our current backend systems into one comprehensive program with so many options to handle future growth. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

It is very complex and has a steep learning curve, but the staff is there with you at every step to help Review collected by and hosted on G2.com.

Recommendations to others considering Agiliron:

Know that the initial investment will pay off for many years in the future. The AgilIron has so many facets to it, it allows for growth into the future without having to find new systems to handle a complex business. They continue to improve their software as new challenges arise for its clients. Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

It consolidates all parts of our business including wholesale, retail, e-commerce, inventory, CRM, as well as business intelligence and reporting. The number of hours it saves weekly in backend management more than pays for the program. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agiliron?

Agiliron displays itself as the all in one solution I've been looking for. Having an online store front, a backend management system, and an inventory management system fits all my needs as a wholesale distributor. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

The only slight downside is not having tech support immediately available at my beck and call. Understood that staffing is an issue everywhere though. Other than that, the product itself is fine! Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

Agiliron is helping modernize a business that is well over 20 years old that survived by pen and paper previously. Review collected by and hosted on G2.com.

KK
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Agiliron?

We have been working with Agiliron for a number of years and could not be happier. We have been in business over 45 years and have had a hard time finding a company that is not only personable, but efficient as well.

Most companies we find, wanted to sell you their system then basically forget about you. Frankly, we are a small company and I know they must have bigger clients but they always make us feel like we are very important and go out of their way to help us. I find it amazing, and refreshing, in today's business atmosphere that their are still companies like Agiliron with old fashioned values and the willingness to see us succeed. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

We have not found any negatives with using this software program. Review collected by and hosted on G2.com.

What problems is Agiliron solving and how is that benefiting you?

Inventory and Channel management. Also, purchase orders and general operations. Review collected by and hosted on G2.com.