afi.ai Backup for G Suite and O365 Pros and Cons

After using Afi.ai for over a year, I can confidently say it’s one of the best investments I’ve made for my business. Their backup and recovery solution is incredibly reliable and has worked flawlessly from day one. Whether it’s Office 365 or Google Workspace, Afi.ai consistently delivers on its promise of simplicity and security.

The setup process was refreshingly straightforward, and the user interface is clean and intuitive. WIt’s obvious that Afi.ai takes the “set it and forget it” mantra seriously, which is exactly what I needed.

Their customer support is another highlight. On the rare occasions I had questions, their team was quick to respond and always helpful. It’s clear they prioritize their customers and continuously improve their service. Shoutout to Ingrid Ives who went above and beyond each time.

Overall, Afi.ai has given me peace of mind knowing that my data is protected and easily recoverable. If you’re looking for a backup solution that’s reliable, easy to use, and backed by excellent customer service, I highly recommend Afi.ai. Review collected by and hosted on G2.com.

Nothing to complain about it was easy and worked well. Review collected by and hosted on G2.com.

Very good services and perfect customer care. The best feature? The "real" previews on each file of your backup and the security with unlimited retention. Review collected by and hosted on G2.com.

Just with storage and licensing less expensive they could gain more and more. Licensing still remain more expensive than competitors Review collected by and hosted on G2.com.

Fast and easy setup!

Up to date with items to backup.

Able to use your own keys.

Fast and nice support.

Overall I tool I rate highly from my toolset. Review collected by and hosted on G2.com.

No information about OAuth Refresh and I cannot filter users by backup size. Review collected by and hosted on G2.com.

It's so easy to configure, monitor, and use Review collected by and hosted on G2.com.

Few options for bulk management or restoration. Review collected by and hosted on G2.com.

The service works...full stop. That is rare nowadays. Plus they are adding new features relatively often. The value we get is extremely high, and the price is very reasonable. And their support and responsiveness is great. Review collected by and hosted on G2.com.

Very little. If they could expand into offering backup for other services as well, such as Dropbox, personal cloud services (like OneDrive/Hotmail/etc. and Google Drive/Gmail/etc.), that would be great. And there's always more to be included in backups on the corporate/enterprise side of Microsoft and Google - but they've done a good job of encompassing most of it. Review collected by and hosted on G2.com.

The security and BYOK encryption, automatic license adjustment, SSO authentication for both users and administrators, and end-user self service. Product support has been very good as well. Review collected by and hosted on G2.com.

There are a handful of administrative controls that could be improved on, but they are generally minor features. For example, I'd like to get an adminsitrative notification when data is deleted. Review collected by and hosted on G2.com.

The solution just works. We have used a number of different products over a decade to backup Google Workspace and this product works as described. Review collected by and hosted on G2.com.

The only downside that we have encountered is the cost of the service. While it is cheaper than some services, it is more expensive than a traditional backup solution for a file server. That is the nature with most cloud backup solutions though. Review collected by and hosted on G2.com.

AFI's Backup impresses with its comprehensive coverage of Google Workspace and Microsoft 365, safeguarding everything from emails, documents, calendars, contacts and more. The user-friendly interface simplifies backup management, enhancing user experience. And did I say it's very simple and fast to backup and restore ? Review collected by and hosted on G2.com.

If you use a lot of storage in Google Workspace or Microsoft 365 it can be costly to have everything backup at AFI. I think it's because they have a hot storage that is always available and fast. Maybe in the future they can consider also a more cold storage to older data. Review collected by and hosted on G2.com.

How easy it is to find and restore all O365 items, including OneDrive and Teams Chat Review collected by and hosted on G2.com.

I can't think of any at this time. It does everything I need. Review collected by and hosted on G2.com.

Easy to use

affordable

easy to contact sales and account management

Immplementation took just less than 30 minutes Review collected by and hosted on G2.com.

I would like to use AFI to backup other things like salesforce, for example Review collected by and hosted on G2.com.